Kamoni Reviews 1,081

TrustScore 3.5 out of 5

3.4

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See what reviewers are saying

Rated 5 out of 5 stars

I absolutely love, love my bikinis from Kamoni!! They have the most beautiful patterns, colors and styles! Their bikinis are extremely flattering and the material is great! I will always order my futu... See more

Rated 1 out of 5 stars

Have attempted to return my order for weeks now as bottoms fit like a thong. Have been offered new suits which I don’t want given the sizing discrepancies or $12 (which is a joke compared to what I sp... See more

Rated 5 out of 5 stars

I ordered 5 suits in size XS tops, small bottoms. Order took about 8 days from time placed til delivery at my door. All suits are well crafted and made of super soft, quality material. I even ordere... See more

Rated 5 out of 5 stars

Quick delivery! Some of the tops/bottoms didn't fit but customer service was very responsive and replaced the pieces without returning the items and only charged 10.99 for shipping. One top didn't com... See more


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Bikinis

Ordered 5 bikini 3 didnt fit so messaged them there customer service was fabulous efficient and told me keep them and they sent me 3 more free of charge they it didnt cost me any more money and no return charges great bikinis just wish i ordered different size in one but that was my mistake judging the sizing def order agsin tho

28 May 2024
Unprompted review
Rated 5 out of 5 stars

Great products at good prices

Great products at good prices! I love my bikinis so much: the quality is good, they fit well, have awesome colors and shapes. I also had a really good experience with the customer service: I asked to exchange a couple of pieces and they were really kind, fast and efficient with the shipment. I really recommend this website, 5 stars!

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Lovely bikinis

Lovely bikinis, good quality. Sizing wasn't quite right for me so they are sending an alternative without having to return original items.
Excellent customer service.

22 May 2024
Unprompted review
Rated 5 out of 5 stars

Helpful customer service

Swimsuits arrived and look exactly as pictured. Good quality and beautiful colors. The sizing of the swimsuit tops is small so I contacted them for an exchange. Customer service has been excellent. They are going to ship out new product and I am hoping it arrives in time for my vacation.

21 May 2024
Unprompted review
Rated 4 out of 5 stars

sizing & exchange

swimsuit top sizing on website size chart wasn't accurate for me, but customer service made it easy for a quick exchange of the correct size

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Although the bathing suits I ordered took awhile to be delivered, the customer service was quick to respond to me when I emailed them. They were extremely helpful which is not always the case when dealing with customer service!

13 May 2024
Unprompted review
Rated 1 out of 5 stars

Is this a fake site

Is this a fake site? Ordered swimsuit for upcoming vacation on 5/11 got an order confirmation and still no shipment info a week later after trying to contact them 3 times! Leave for my vacation in 9 days so paid for bikini I won't even have!

11 May 2024
Unprompted review
Kamoni logo

Reply from Kamoni

Dear Amy,
We apologize for any inconvenience caused and we appreciate your patience and understanding. Please don't worry, your satisfaction is our utmost priority.
Upon checking, we did reply to you about your order status via email and you may check your inbox and spam box of the email address you used to place order on our website. Your order was delivered on 21 May according to the tracking info. We were wondering have you received your order? Is everything ok with the items you ordered? If any issue, please do not hesitate to contact us via our service email and we'll try our best to help you.
Best regards,
Kamoni VIP customer service team

Rated 5 out of 5 stars

5 star customer service

Even though the product I have ordered doesn’t fit (as it is on a smaller side) I have been treated by a customer service team with the 5* service.
Prompt response to my query and best solution possible offered.
I will be certainly sharing my great experience with my friends and will be returning to Kamoni online shop soon.
Thank you again.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Kamoni provided excellent customer…

Kamoni provided excellent customer…
Kamoni provided excellent customer service. I needed a smaller size and Kamoni made it easy to exchange and was very accommodating. The swimwear are excellent!!!

16 May 2024
Unprompted review
Rated 1 out of 5 stars

No response when asking for a return

Super disappointed in the suits I bought. The sizes are not consistent and the bottoms weren’t the cut advertised. I’ve been trying to get ahold of kamoni (two separate occasions, once on the website once directly from my email) to start a return but no response. Sad to think if you order something from here and it’s not what you wanted or doesn’t fit you’re stuck with it. What a waste of money.

10 May 2024
Unprompted review
Kamoni logo

Reply from Kamoni

Dear Laura,
We sincerely regret that your recent order experience did not meet your expectations. We apologize for any inconvenience caused and for the dissatisfaction you encountered with the items purchased. Please don't worry, we'll try every effort to make our customer satisfied. We offer 30-day return&exchange service. You have the absolute right to return&exchange your order within 30 days since the date of delivery. Normally, all our customers emails will be answered within 24 hours. We're sorry we can't find your order number via your name. May we know your order number here please? Please don't worry, we'll surely resolve the issue for you. This is our service email service@kamoni.com.
We are committed to improving our product offerings and providing our customers with a more satisfactory shopping experience.
Best regards,
Kamoni VIP customer service team

Rated 5 out of 5 stars

ordered a bikini and was to small asked…

ordered a bikini and was to small asked if i could return, They said they would send me another free of charge which they did received yesterday beautiful bikini quantity fantastic will definitely order again very impressed with the company

8 May 2024
Unprompted review
Rated 4 out of 5 stars

Excellent customer service! Fits a little small.

The only reason I gave a 4 star review is due to the sizing/measurements being a little off. However, I contacted the company and they are sending me larger size for free as long as I covered shipping! Great customer service but the measurements are just a little off.

6 May 2024
Unprompted review
Rated 5 out of 5 stars

Top customer service

I contacted customer service to exchange a bikini top that was too small.They were really helpful and offered me a great exchange deal to avoid international postage & hassle, all done without quibble. It was very refreshing compared to many internet companies who give a very poor experience.

8 April 2024
Unprompted review

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