Customer service is best and good to have you around for any JBC stuff & parts great that you ship with DHL and UPS and prices are reasonable im happy with you being here always to answer all questio... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We as a company use Koisertech for multiple items, ESD, Tape & soldering stations. We have always had full suport & very quick service from the company, we find that Jon is always helpful & is alw... See more
Company replied
I went to Kaisertech, after a YouTuber said he had experienced excellent service from them."SDG Electronics". Their website is very easily navigated and I found the item I required with no issue. Chec... See more
Company replied
I needed some JBC tips for a new soldering iron. I didn't want to buy the Chinese copies so I hunted around and found Kaisertech. Although I had not heard of them before, the website (& prices)... See more
Company replied
Company details
About Kaisertech
Written by the company
Established in 1998, Kaisertech Ltd is situated in Eastleigh, Hampshire. Through hard work and dedication we have grown to be a well recognised supplier of electronic production equipment and tools to companies such as BAE, Sony, Nokia, Honeywell & IBM.
Soldering Equipment
Static Control
Industrial Furniture
Vision Systems
Kaisertech
Written by the company
- UK's Most Trusted Supplier of Electronic Production Equipment
- Kaisertech's staff are highly trained to offer helpful, impartial advice on all products. Our service doesn't end with your purchase. We provide excellent after-sales and a great choice of expert services to help you, from delivery to installation. Many of our specialist services come at no extra cost; some are chargeable, but all are delivered to the highest possible standards.
FREE SHIPPING
Free next day delivery with orders over £50 online
When items are available for despatch from stock and suitable for delivery by parcel carrier, next working day is standard. Heavy, high volume and palletised products will normally be delivered within 2-4 working days from dispatch.
Contact info
Unit 12, M3 Trade Park, Manor Way, SO50 9YA, Hampshire, United Kingdom
- +44 (0)23 8065 0065
- sales@kaisertech.co.uk
- kaisertech.co.uk
4.2
Great
709 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Still waiting for my order
Still waiting for my order, having been accepted online. Suggest you link your stock and website.
14 January 2024
Reply from Kaisertech
Hi Laurence,
Thank you for flagging this!
We apologise for any inconvenience caused in this instance. Your account manager has now reached out to you regarding your order and this should be with you very soon.
If you need any further assistance on this issue, please contact us and we will be more than happy to assist.
Kind regards,
Team KT
Great customer service
6 December 2023
Reply from Kaisertech
Hi Michael,
Thank you for leaving us a review! Super appreciate your positive support on our services :)
Let us know if there is anything else we can assist you on when shopping with us in the future.
Kind regards,
Team KT
Easy to use website
Easy to use website. competitive pricing, prompt delivery. thank you.
6 December 2023
Reply from Kaisertech
Hi Richard,
Thank you for leaving us a review! Super appreciate your support on our services :)
Please feel free to reach out if there is anything else we can assist you on when shopping with us in the future.
Kind regards,
Team KT
Amazing experience first class service…
Amazing experience first class service I will use this company again nice to see a company that actually cares about you as the customer very hard to find these days
5 December 2023
Reply from Kaisertech
Hi Vincent,
Thank you for leaving us such a kind review - we love to hear that we're doing a good job on our customer service and that you want to use us again! :)
Please feel free to reach out if there is anything else we can assist you on when shopping with us in the future.
Kind regards,
Team KT
Brilliant company and fast delivery
Great customer service and follow up. Very fast delivery, (next day delivery).I will use again
28 November 2023
Reply from Kaisertech
Dear Daniel,
Thank you for leaving us such a kind review - we love to hear that we're doing a good job on our customer service!
Please feel free to reach out if there is anything else we can assist you on when shopping with us in the future :)
Kind regards,
Team KT
Quick response and helpful
27 November 2023
Reply from Kaisertech
Dear Sheree,
Thank you for leaving us a review - we love to hear that we're doing a good job!
Please feel free to reach out if there is anything else we can assist you on :)
Kind regards,
Team KT
Brilliant company
Brilliant company - really helpful and great communication. Will use again.
18 November 2023
Reply from Kaisertech
Dear Melanie,
Thank you for leaving us a review - we love to hear that we're doing a good job!
If you need any assistance when shopping with us in the future, please do not hesitate to get in touch and we'll be more than happy to help.
Kind regards,
Team KT
Great customer service and follow up
Great customer service and follow up. Very fast delivery. I will use again
14 November 2023
Reply from Kaisertech
Dear David,
Thank you for leaving us a review!! We're so glad to hear that you're happy with our customer service and delivery times :)
If need any assistance in the future, please do not hesitate to contact us and we'll be more than happy to help.
Kind regards,
Team KT
Reply from Kaisertech
Dear Asiman,
Thank you for your kind review! :)
If need any assistance in the future, please do not hesitate to contact us and we'll be more than happy to help.
Kind regards,
Team KT
Good after Sales
Good after Sales and Returns/Swap policies. Nice friendly staff, always wanting to help.
26 October 2023
Reply from Kaisertech
Dear Mark,
Thank you for your kind review!
We're so glad to hear that you were happy with our customer service :)
If need any assistance in the future, please do not hesitate to contact us and we'll be more than happy to help.
Kind regards,
Team KT
Good products, good prices, good customer service
I had a great experience with this company, who are a new supplier to our company.
The transaction went smoothly, the products arrived on the specified day, and it's a good quality product.
I am seeking other products from this company so communication is proving to be quick and informative.
I intend to purchase more products from Kaisertech.
1 November 2023
Reply from Kaisertech
Dear Karen,
Thank you for taking the time to leave us a review - so glad to hear that you had a great first time experience with us!
If need any further assistance at all ordering your new products, please do not hesitate to contact us and we'll be more than happy to help.
Kind regards,
Team KT
Always a very positive experience
Always a very positive experience. Good communication and sales support. Items always arrive quickly and are well packaged. Keep up the good work.
30 October 2023
Reply from Kaisertech
Dear Steve,
Thank you for taking the time to leave us a review - so glad to hear that you are happy with our services!! :) We always aim to keep our customers in the loop with the status of their order.
If you ever need any further assistance in the future, please do not hesitate to contact us and we'll be more than happy to help.
Kind regards,
Team KT
Next day delivery.🙂
Despite item not actually being in stock Kaisertech telephoned to apologise yet they still ensured next day delivery. What's not to love about that.👍⭐️⭐️⭐️⭐️⭐️
30 October 2023
Reply from Kaisertech
Dear John,
Thank you for taking the time to leave us a review.
So glad to hear that you are happy with our services!! :)
If you ever need any further assistance in the future, please do not hesitate to contact us and we'll be more than happy to help.
Kind regards,
Team KT
Reply from Kaisertech
Dear Christopher,
Thank you for taking the time to leave us a review.
So glad to hear that you're happy with your products and our services! :)
If you ever need any further assistance in the future, please do not hesitate to contact us and we'll be more than happy to help.
Kind regards,
Team KT
Perfection🙂
7 October 2023
Reply from Kaisertech
Dear Jose,
Thank you for taking the time to leave us a review.
So glad to hear that you're happy with your products! :)
If you ever need any further assistance in the future, please do not hesitate to contact us and we'll be more than happy to help.
Kind regards,
Team KT
Great Boots arrived on time stated no…
Great Boots arrived on time stated no problems would highly recommend
2 October 2023
Reply from Kaisertech
Dear Gary ,
Thank you for taking the time to leave us a review!
Always great to hear that you're happy with our services :)
If you ever need any further assistance in the future, please do not hesitate to contact us and we'll be more than happy to help.
Kind regards,
Team KT
send faulty items
6 October 2023
Reply from Kaisertech
Dear Abid,
Thank you for leaving us a review!
We apologise for any inconvenience caused in this instance. Your account manager has since reached out to you regarding your faulty item.
If you need any further assistance on this issue, please contact us back and we are more than happy to resolve this.
Kind regards,
Team KT
Great company will use again
Ordering process is very straightforward, product was as described also well packed, delivery swift
25 September 2023
Reply from Kaisertech
Dear Colin,
Thank you for your kind review!
So glad to hear that you're happy with our ordering process and our products :)
If you need any further assistance in the future, please do not hesitate to contact us and we are more than happy to help :)
Kind regards,
Team KT
The good were out of stocks (but web…
The good were out of stocks (but web page said that good in stock). I am waiting 1 week, but my order wasn't sent yet ((.
This is no good services ((
20 September 2023
Reply from Kaisertech
Hi Alexsandr,
Thank you for leaving us a review!
Unfortunately in this instance, the delay in your items being delivered was something out of our control. Apologies for any inconvenience this caused you - your return should be issued as normal.
If you need any further assistance on this, please do not hesitate to contact us and we are more than happy to help :)
Kind regards,
Team KT
Speedy delivery and kept me informed…
Speedy delivery and kept me informed about my order from start to finish
13 September 2023
Reply from Kaisertech
Dear Edmund,
Thank you for your kind review!
So glad to hear that you're happy with our ordering process :)
If you need any further assistance in the future, please do not hesitate to contact us and we are more than happy to help :)
Kind regards,
Team KT
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