The product is as promised, a really nice and practical coffee machine with a good price. I also got a milk frother for free which is a big plus because I’ve wanted one for a long time. The only minus... See more
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Review summary
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The sorso espresso machine looks nice semiprofessional and appears to work like it is supposed to. I am not 100% certain though as no instructions or any sort of manual came with it. Makes good espres... See more
Company replied
The product is as good as advertised. They offer affordable price with discounts and quality looks expensive. In my opinion much better than the popular brands. The delivery is on time.
Easy to buy, outstanding fast delivery and product match all the expectations as described in the page. I bought a Sorso coffee grinder, and I'm completely happy with it! It is silent, efficient,... See more
Company replied
4.4
Excellent
597 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 64% of negative reviews
Typically replies within 1 month
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Great Experinece
Bought couple of things online. Delivery was in time and great experience.
14 June 2026
Reply from kahvikaveri.fi
Thank you for your feedback!
We're very happy to hear that you had a great experience shopping with us, and that your delivery arrived on time. Your satisfaction means a lot to us.
We truly appreciate your support and look forward to serving you again in the future!
Easy to order
Easy to order, products are good, fair pricing and personally I always tend to choose a shop with Klarna as a payment option.
8 June 2026
Reply from kahvikaveri.fi
Thank you so much for your feedback!
We're glad to hear that you found ordering easy and that you're satisfied with the products and pricing. It's also great to know that the payment options, including Klarna, make your shopping experience more convenient.
We truly appreciate your support and look forward to serving you again!
Thank you! Excellent service.
Thank you! It was a good deal with a good price and fast delivery.
14 June 2026
Reply from kahvikaveri.fi
Thank you so much for your kind feedback!
We're delighted to hear that you were happy with the great price, fast delivery, and overall shopping experience. Your satisfaction means a lot to us.
Thank you for choosing us, and we look forward to serving you again soon!
The products were packed in a large box…
The products were packed in a large box and poorly protected, so one product was broken and the other was scratched.
13 June 2026
Reply from kahvikaveri.fi
Thank you for your feedback.
We're very sorry to hear that your order arrived with a broken item and another that was scratched due to insufficient packaging. This is not the experience we want our customers to have, and we sincerely apologize for the inconvenience.
Please contact our customer service with your order details and photos of the damaged items if you haven't already. We'll be happy to look into the issue and work with you to find a suitable solution.
Thank you for bringing this to our attention. Your feedback helps us improve our packaging and shipping processes.
Fast shipping
11 June 2026
Reply from kahvikaveri.fi
Thank you for your feedback!
We're delighted to hear that you were happy with our fast shipping. We truly appreciate your support and are glad we could meet your expectations.
We look forward to serving you again soon!
Good selection and friendly staff.
Good selection, good prices, friendly staff. Thank you!
17 June 2026
Reply from kahvikaveri.fi
Thank you for your kind words! We're delighted to hear that you were happy with our selection, prices, and service. We truly appreciate your feedback and hope to see you again soon!
Reply from kahvikaveri.fi
Thank you for your feedback! Great to hear you’re happy with the fast delivery and the taste. Enjoy!
Coffee lovers' shop
Everything that I ordered arrived unharmed and in reasonable time, since the package came from abroad. I recommend this shop!
5 June 2026
Reply from kahvikaveri.fi
Thank you for your feedback!
We're glad to hear that everything arrived safely and within a reasonable time. It’s also great to know you would recommend our shop.
We truly appreciate your support!
Reply from kahvikaveri.fi
Kiitos palautteestasi! Hienoa kuulla, että tuote toimitettiin oikein ja nopeasti. Arvostamme sitä!
Reply from kahvikaveri.fi
Thank you for your feedback! We truly appreciate your support!
Quik solving a mistake
6 June 2026
Reply from kahvikaveri.fi
Thank you for your feedback! Great to hear that the issue was resolved quickly and the mistake was fixed. We really appreciate it!
Reply from kahvikaveri.fi
Thank you for your feedback, and we sincerely apologize for the long delivery time. We understand that the delay has been frustrating, and this does not meet the level of service we aim to provide.
Reply from kahvikaveri.fi
Thank you for your feedback! We’re glad to hear that you got what you needed.
Reply from kahvikaveri.fi
Thank you for your feedback, and we are sorry to hear that the product does not work.
If you have not already done so, please contact our customer service so we can assist you further and help resolve the issue as quickly as possible.
I've placed multiple orders here and…
I've placed multiple orders here and have been pleased with every one of them.
28 May 2026
Reply from kahvikaveri.fi
Thank you so much for your kind words and for being a repeat customer!
We're delighted to hear that you've been pleased with every order you've placed with us. Your continued trust means a lot, and we truly appreciate your support. We look forward to serving you again soon!
Reply from kahvikaveri.fi
Thank you for your feedback!
We're glad to hear that you're generally satisfied with the product. We're sorry to learn that the milk frother's becomes hot during use. We appreciate you bringing this to our attention, as customer feedback helps us improve our products. We will share your comments with our product team for further review.
Thank you for taking the time to share your experience.
You have the best coffee in town
You have the best coffee in town, I really mean that.😋🤗 Your shop on Ruusulankatu is nice and I like your Chiato products.
27 May 2026
Reply from kahvikaveri.fi
Thank you so much for your wonderful feedback!
It truly means a lot to hear that you think we have the best coffee in town! We're also delighted that you enjoy visiting our Ruusulankatu shop and that our Chiato products have become your favorites.
Thank you for your kind words and support!
Reply from kahvikaveri.fi
Thank you for your wonderful feedback!
We're so pleased to hear that you were happy with the fast delivery, affordable pricing, and that the product was exactly as promised. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.
We look forward to serving you again soon!
From purchase to delivery it took…
From purchase to delivery it took incredibly short time. Excellent and I recommend.
3 June 2026
Reply from kahvikaveri.fi
Thank you so much for your fantastic feedback!
We're delighted to hear that your order arrived so quickly and that the entire process, from purchase to delivery, exceeded your expectations. Your recommendation means a great deal to us.
We truly appreciate your support and look forward to serving you again!
Reply from kahvikaveri.fi
Thank you for your feedback!
We're delighted to hear that you were happy with our fast delivery. We appreciate your support and are glad we could meet your expectations.
We look forward to serving you again soon!
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