kahunas.io Reviews 

455
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patient guidance, and ability to clearly explain features, making interactions pleasant and productive. Many highlight the excellent customer service, noting quick responses, a personalized approach, and a willingness to go above and beyond. The app itself is frequently described as easy to use, intuitive, and an effective all-in-one tool for managing clients and streamlining work, with features like branding options being particularly appreciated. However, some people mentioned experiencing issues with the app's overall functionality and user interface. Reviewers described specific problems such as the program being buggy, having difficulty uploading pictures, or finding the dashboards confusing and not always easy to navigate.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals for their exceptional... See more

Customer service

Customers had positive experiences with customer service, consistently praising the support team for being... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the app easy to use and... See more

Application

Users describe positive interactions with the app, highlighting its ease of use and intuitive design, even... See more

Service

Clients share positive opinions on service, consistently describing it as amazing, helpful, and 5-star.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've looked at a few apps but never quite found what I wanted - mostly the dashboards were confusing and not very easy to use. I've just had a great introductory call with Pam, who very quickly helped... See more

Rated 5 out of 5 stars

I had a meeting with Mijara to get help with a few questions about Kuhan’s app, particularly around client check-ins and tracking workout progress. Mijara was extremely kind, patient, and helpful, pro... See more

Rated 5 out of 5 stars

We booked a call to get some of our questions answered and Mijara was able to answer our questions AND show us some features that she thought would be helpful - and we were SO excited that she did bec... See more

Rated 5 out of 5 stars

As a total techno-phobe and someone who has never used an app before, I can happily report that Kahunas is pretty easy to use. Although I'm not using all it's features, it does what I need it to do. I... See more

Company replied


Company details

  1. Software Company

Written by the company

Kahunas is an online coaching platform for personal trainers & coaches to manage their coaching clients. We are a community driven company where our coaches and personal trainers can decide what we create next to keep improving our platform for their coaching needs and clients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

455 reviews

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No recent history of asking for reviews

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4.8

All reviews

(455)

95 reviews in the last 12 months

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Rated 2 out of 5 stars

Good from far , but far from good

I have been using this software for a while now and while it does have every feature needed to eg training , nutrition , check ins etc.
But none of them are done well , there are so many necessary features missing or the existing features don't work properly and the app is constantly crashing and clients lose all their tracking data.
Originally there was a facebook group for coaches using the app but this was obviously disabled due to coaches venting their frustration. I see advertising for this software which makes me think more money is put into that then actually making it a well functioning app that delivers what it promises.

6 March 2025
Unprompted review
kahunas.io logo

Reply from kahunas.io

Hey Tim,
I appreciate the honest feedback, and I’m genuinely sorry you’ve had this experience. Coaching should be seamless, and no coach should have to deal with crashes, lost data, or missing functionality. That’s not the norm, and it’s definitely not the experience we want anyone to have.

While bugs can happen, we invest everything back into Kahunas to make it better; no shortcuts, no distractions, just a relentless focus on continuous improvement. From the feedback we’ve received from coaches, we’ve pulled back on flashy new features and prioritised major infrastructure upgrades. Above all else, our focus is on platform stability and reliability, so you and your clients have a seamless experience.

Later this year, we’re also launching an exclusive coach community inside Kahunas, giving you a direct space to share feedback and connect with others.

If there’s anything we can do to make things right, just reach out, we’re here to help and would love to resolve any outstanding issues. I appreciate you holding us accountable. We’re not here to just try and look good, we’re here to be great, and we’re committed to making that happen.

Thanks

Mark Fox
CEO/Founder

Rated 5 out of 5 stars

So happy with Kahunas!

So happy with Kahunas!

I've been using this fitness app platform for over a year and a half now, and I couldn’t be happier with it! It has been an absolute game-changer for both me and my clients. Right now, I’m in the process of fully customising it with my own brand, so my clients will see my app rather than Kahunas.
A huge shoutout to Pam Sienes from the technical team, her support has been incredible! She has gone above and beyond to help me every step of the way, and I genuinely couldn’t have done it without her. If you're looking for a reliable, customisable, and well-supported fitness platform, I highly recommend this one!

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Extremely helpful!

First of all I loved Pam's energy and the way she presented the platform. She made it so easy to follow and gave me a great overview of where to start and how to get started. It made me super confident that this is the platform I will use even after my trail with Pam's help. it made such a difference. She is the best with so much knowledge.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

My experience using Kahunas is great

My experience using Kahunas is great, inevitable obstacles and issue have developed. On the three occasion this has transpired, I've received swift, friendly and compassionate assistance in resolving the issues at hand. Big thank you to the lady, Pam Sienes that has been there for us, showing patients and compassion in two of the three occasions.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Really good overall package

Really good support team and the onboarding was super easy! Great software and they constantly tell you the roadmaps and what is coming. Thanks to Yousef for the great 1 to 1 call and all the advice.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

A⭐⭐⭐⭐⭐Company 👌

A⭐⭐⭐⭐⭐Company 👌

Kahunas is truly outstanding. Their service is top-notch, and every team member I've spoken with is energetic, knowledgeable, and genuinely customer-oriented. I look forward to their continued success!

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Had a support meeting with Shear from…

Had a support meeting with Shear from Kahunas.
As always with any communication with kahunas the help and support was amazing so so friendly and helpful with any issues I've had.
So glad I chose kahunas Shear and all the team I've dealt with are amazing thankyou!

19 February 2025
Unprompted review

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