KaffeK Reviews 

45,521
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

On their website, they stated 2-3 days shipment. It's been 9 days now, and still nothing. I wanted to try a different coffee shop than my usual one since they increased their international shipping pr... See more

Company replied

Rated 5 out of 5 stars

Used these guys several times now and always had a good experience. Although based in Europe the shipping is quick and once it leaves them, its delivered via the UK post service - tracked. Coms... See more

Rated 5 out of 5 stars

Kaffek is brilliant what can I say delivery from Denmark within two weeks straight to your door and well packaged. Reasonable price wouldn’t shop anywhere else now for my coffee.

Rated 5 out of 5 stars

I have been using KaffeK for a number of months and always been delighted with the service received. Despite being based in Europe, I am in UK, it is cheaper for me to buy from KaffeK than a company i... See more

Company details

Written by the company

KaffeK, founded in Denmark in 2011 as Kaffekapslen, is one of Europe’s leading online coffee retailers. The company offers a wide selection of coffee products, from beans and ground coffee to pods and capsules, featuring both global brands and local favourites. Serving customers in 22 European markets, KaffeK wants to make great coffee easy and accessible to everyone.


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4.5

Excellent

TrustScore 4.5 out of 5

46K reviews

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Replied to 97% of negative reviews

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4.5

All reviews

(45,521)

6,203 reviews in the last 12 months

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Rated 5 out of 5 stars

great coffee - great choice

great coffee, prices reasonable.... takes a little while to arrive so needs planning in advance. Best thing is you can get the coffee you WANT not what the supermarket stocks!

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Ease of use

I like the ease in which I can select the pods for my particular brand of coffee machine and the selection of available pods. Delivery is getting better

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Really good quality coffee

Really good quality coffee, and much cheaper than any other make / supplier. I little bit of forethought has to go into buying as you need to calculate how many you are going to use - especially if you purchase two different types of coffee- so that you don’t run out of one. It goes into the Royal Mail system, and is therefore reliant on them to deliver, and at times it can take over a week for them to deliver.

1 July 2026
Unprompted review
Rated 3 out of 5 stars

I can't understand the sequence in…

I can't understand the sequence in which the Tassimo pods are listed. You have to look at every oner before you find the one you want. In addition the pods described as Morning coffee strong and intense XL would not work with my machine. I had to throw them all away. The Colombian ones are OK

6 July 2026
Unprompted review
KaffeK logo

Reply from KaffeK

Hello,

Thank you for your feedback – we really appreciate you taking the time to share this.

We are sorry to hear that the layout of our Tassimo pod listings made it difficult to find what you were looking for. We take this on board and will look into how we can make navigation easier for our customers.

We are also sorry that the Morning Coffee Strong & Intense XL pods were not compatible with your machine. We understand how frustrating it must be to have to throw them away, and we would like to look into this further for you. Please don't hesitate to contact us at info@kaffek.co.uk with your order number and we will do our best to find a suitable solution.

Kind regards,
Tobias – KaffeK

Rated 5 out of 5 stars

Good coffee, good price

I like the range at KaffeK - it's different to what you can buy in the UK supermarkets. It's cheaper as well, even after you add the delivery costs, so worth waiting a few days for your coffee pods to arrive!

22 June 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed!

I am extremely disappointed with my experience.

I placed my order on June 13 and, after more than 20 days, I still have not received my package. The tracking information has shown no meaningful updates, and neither the shipping company nor the courier can tell me where the parcel is.

Customer service has been polite, but all I have received are repeated apologies and requests to wait while their shipping partner investigates. As the customer, I paid for my order in full and should not have to bear the consequences of problems between the seller and their carrier.

What frustrates me the most is that I requested a refund, but was told they cannot process it until the carrier completes its investigation, leaving me with no product and no refund.

I understand that shipping issues can happen, but waiting this long without a clear solution is unacceptable. Unfortunately, based on my experience, I cannot recommend this store.

3 July 2026
Unprompted review
KaffeK logo

Reply from KaffeK

Hello,

Thank you for taking the time to share your experience, and we are truly sorry for the frustration this situation has caused.

We completely understand how unacceptable it is to have waited this long without a clear resolution, and we hear your concern that the consequences of a shipping issue should not fall on you as the customer.

We can see that a solution has been arranged for your case and that you have been contacted accordingly. If you have not yet received this or have any further questions, please don't hesitate to reach out to us at info@kaffek.ro and we will make sure this is resolved for you as quickly as possible.

Kind regards,
Tobias – KaffeK

Rated 3 out of 5 stars

Short sell by date

No problem with the company, easy to order and coffee arrived quickly.
However it became obvious why it was so low priced. It has a very short sell by date (less than six weeks). I will not be buying any more from this supplier.

7 June 2026
Unprompted review
KaffeK logo

Reply from KaffeK

Hi Alan,

Thank you for taking the time to leave a review.

We are pleased to hear that ordering was easy and that your coffee arrived quickly. However, we are sorry to hear that you were disappointed with the remaining best-before date.

The best-before date is always shown on the product page on our website, so it can be checked before placing an order. That said, we completely understand that this can be frustrating if it was shorter than expected.

You are very welcome to contact our customer service with your order number, and we will be happy to look into the products you received.

Best regards,
KaffeK

Rated 5 out of 5 stars

Kaffek coffee

Have been buying from here for quite a while, there's a huge selection and always good service would recommend this company to any coffee lovers

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Top marks!

I’ve been buying my coffee from KaffeK for the past few of years, and I couldn’t be happier. Their service has been reliable every time, with fast delivery and great customer care. If you’re looking for premium coffee from a company that genuinely cares about quality, I highly recommend KaffeK. Five stars!

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Its the usual

Its the usual, prompt delivery and top class variety of coffee whether its Latte, Expresso or other and great value for money

1 July 2026
Unprompted review
Rated 4 out of 5 stars

Best coffee election

Good selection of pods. I buy for DG, own brand pods represent great value, not so with the genuine pods. eg probably latte machiatto is one of the most popular and the box of 30 is £3 more than most UK supermarkets and the other 30s not much better. I am just selective in my purchases. Overall easy to deal with.

3 June 2026
Unprompted review

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