Kadonation Reviews 

1,369
•
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

The website has scam websites listed as 'trusted partners'. Not only do I lose a voucher that I can't use, I also lose money since I tried booking through a fraudulent website. Customer support is al... See more

Rated 4 out of 5 stars

It was not clear if you could split the amount you gathered over different vouchers at the end. Therefore we had to call your services to find out. It would be an improvement if it was listed somewher... See more

Company replied

Rated 5 out of 5 stars

I wanted to collect money for a gift for a departing colleague at work. Kadonation made it very easy to do so. Everything is clear and easy to set-up and they have a long list of partners and charit... See more

Company replied

Rated 4 out of 5 stars

Service I received during ordering process was great. contact helped me with selecting the right gift. only minus: I would expect an order of a bigger amount would be send by registered post so it... See more

Company replied

Company details

  1. Corporate Gift Supplier

Written by the company

Bij Kadonation draait alles rond 'happy moments'. Zowel voor bedrijven als voor particulieren. Want geven wordt eenvoudiger en daardoor leuker dan ooit. Verhoog het werkgeluk van je medewerkers of zakenrelaties door onze Kadonation Geschenken. Een voor een geschenken waarmee je de ontvanger blij maakt. Ga voor de veelzijdige Kadonation Cadeaubon (geldig bij meer dan 80 partners) of voor een van onze hartverwarmende fysieke geschenken. Voor alle persoonlijke en professionele mijlpalen die je wenst te vieren is er een keuze aan geschenken. Zelfs als je een medewerker een hart onder de riem wil steken of gewoon zomaar een bloemetje wenst te sturen. Als particulier kan je bij Kadonation terecht om heel eenvoudig geld in te zamelen samen met je vrienden, familie of collega's voor een gezamenlijk cadeau. Gedaan met de enveloppe die stiekem rond dient te gaan. Vanaf nu kan iedereen bijdragen, zelfs vanop afstand. Is het voor een verjaardag, een afscheid van een collega, een geboorte, ... het maakt niet uit, elke gelegenheid is mogelijk. Leg met iedereen samen en schenk de gelukkige de unieke Kadonation Cadeaubon, te spenderen bij meer dan 80 partners en goede doelen! De keuze is aan de ontvanger. En jij? Jij krijgt sowieso een hartelijke dank je wel!


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

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No recent history of asking for reviews

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3.4

All reviews

(1,369)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and organization

Excellent service and organization! Super quick to set-up and start collecting. Also the possibility to write a personnel message to the receiver is great! When I had a question and posted this into the chat, I got a response within minutes. Great service!

SUPER! Keep up the good work!

25 November 2020
Rated 5 out of 5 stars

Great programme

Great programme. Easy to use, adapt. The feature that allows you download and print goodwill messages is really cool.

12 October 2020
Kadonation logo

Reply from Kadonation

Thanks for your kind review, Martin!

Rated 5 out of 5 stars

nice

it is user-friendly and very convenient

10 September 2020
Unprompted review
Kadonation logo

Reply from Kadonation

Thanks a lot Katy for you nice words! We hope to see you again for another occasion.

Rated 4 out of 5 stars

Well organised and simple to use

Well organised and simple to use. When the moment came to recover the money, it was not immediately obvious how to retrieve the voucher. In the end all went fine.

28 August 2020
Unprompted review
Kadonation logo

Reply from Kadonation

Thanks for your kind words, Ana!
Can we help you with anything or is everything sorted out now?

Rated 4 out of 5 stars

Very easy to set up and use.

Very easy to set up and use.
Only improvement would be to increase length of text that people can add to their contribution.

16 July 2020
Unprompted review
Kadonation logo

Reply from Kadonation

Thanks for your feedback, Jo, We will look into the maximum length of contributions.
Kind regards,
Anneleen

Rated 4 out of 5 stars

Appreciate the flexibility on the close…

Appreciate the flexibility on the close date (allow re-open).
Colleagues see the limited message description as a minor issue (140 chars) as some want to write a more extensive message.

25 June 2020
Unprompted review
Kadonation logo

Reply from Kadonation

Hi Linda,
Thanks for your kind words and suggestion. We will take this up with our IT team, to see what can be made possible in the future.
Kind regards,
Anneleen

Rated 5 out of 5 stars

Sadly bank transfer is not an option anymore

UPDATE: Thanks Anneleen to be in touch so swiftly, the explanations and sorting my problem. 5 stars for customer service and for the hint to use the crowdfunding platform instead. Very happy customer again and full recommendation of Kadonation!

Really disappointed that they removed the option of bank transfer from the gift money pot which has been available last year. I used this platform last year where this option was still available and was super happy because of a very hassle free process with low fees and that was exactly the reason why I returned to Kadonation this year instead of using a new platform. Of course it is my own fault for not checking if the terms and conditions have changed since I used it the last time however this is now very annoying because the gift voucher option is no option as we already have committed to a gift we will buy directly with this money. We used the platform to collect the money in a hassle free way during COVID 19 lockdown; worst case is that I'm stuck now with the fact that I need to shell out the donated sum from my own money (which is already a substantial amount of a couple of hundred Euros) to be able to purchase the intended gift while being stuck with a to me useless voucher or gift... Maybe a notification to existing customers would have been a good idea that the T&Cs have changed since last year (after all it's a registered account with this platform, so you have the contact email)? Please consider re-introducing this bank transfer option, otherwise Kadonation is sadly of no use to me anymore and I will not use this again. Great platform if you're ok with being limited to their partners, otherwise not useful anymore. Sorry.

11 June 2020
Unprompted review
Rated 4 out of 5 stars

Great platform

Great platform! I Enjoyed using it for the birth of our colleagues daughter !

8 June 2020
Unprompted review
Kadonation logo

Reply from Kadonation

Thanks for your kind review, Leyla!

Rated 5 out of 5 stars

Great customer service!

Had a little issue with redeeming the voucher but Anneleen came to the rescue and everything went well! would definitely use Kadonation again!

4 June 2020
Unprompted review
Kadonation logo

Reply from Kadonation

Hi Wajih,
Glad I could be of assistance!
Anneleen

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