Kādo Collectables Ltd Reviews 238

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Couldn't recommend Kado strongly enough. An excellent company who have everything you'd want from the Japanese Pokemon world. The live openings & cards on sale within moments of them pulling it is fan... See more

Rated 5 out of 5 stars

Excellent service, wanted to get into Japanese cards and have seen such great interaction from these guys in twitter. Bought 2 boxes, great price and quick delivery. Love the interaction they give you... See more

Rated 5 out of 5 stars

Ordered multiple times from Kado and have always received high quality of service. On my latest order I did not receive part of the order but dropped an email enquiring and received an almost imme... See more

Rated 5 out of 5 stars

I’ve ordered from Kado many times and I am always really impressed by the super fast delivery and service. Items are always packaged really well, parcel tracking is super easy and they even reward the... See more

Company details

  1. Collectibles Store

Written by the company

Kādo Collectables are Europe’s first, and greatest one-stop shop for Japanese Pokémon cards. We stock a massive range of single cards, PSA graded cards and sealed products at highly competitive prices. Our number one priority is helping you to complete your collection! We stock everything from the latest Japanese commons, to PSA 10 cards limited to just 100 copies - with great customer service being the essence of everything we do. We aim to respond to all queries in a timely and professional manner, dispatch orders promptly, safely and accurately, and provide support for any issues that may arrive.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

238 reviews

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Rated 4 out of 5 stars

Great Selection Of Japanese Products

Great Selection Of Japanese Products, The Only Thing That Stopped The 5* Was The Delay On Shipping Out From Store, The Email Support Team Were Great Though And Got Things Moving, I Will Be Ordering Again And I Would Recommend.

10 October 2024
Rated 1 out of 5 stars

Order not received.

I made a small order with the vendor and had received an email to say my order has been shipped. However, my order has not arrived.

10 August 2024
Kādo Collectables Ltd logo

Reply from Kādo Collectables Ltd

Hi James,

I am sorry to hear about your negative experience from using our service. Unfortunately, we were unaware that you have not received your order and have now refunded you for this purchase.

I can appreciate how frustrating it can be not receiving an order and apologise for any inconvenience this has caused you.

If you have any further questions regarding this order, or anything else, please do not hesitate to reach out to us at info@kadocollectables.com.

AT.

Rated 5 out of 5 stars

Amazing service and quality

I recently purchased some Pokémon cards from Kado and couldn't be happier with my experience! The ordering process was smooth, and my cards arrived quickly and in perfect condition. I highly recommend Kado to any Japanese Pokémon card enthusiast. I'll definitely be coming back for more!

25 July 2024
Rated 5 out of 5 stars

Great communication about my order

Great communication about my order, quickly refunded the out of stock item. Second time using this store and I highly recommend them!! A trusted Pokemon seller for helping you complete your sets!!

Thank you very much

13 February 2024
Rated 5 out of 5 stars

Happy customer

Prompt and clear communication from the Kado team.

Delivery was quick.

Cards in great condition as described.

Cards arrived well packaged and protected.

I will continue to use Kado as my first choice for Japanese cards.

9 January 2024
Rated 1 out of 5 stars

Super late order

Super late order. If anything it still hasn’t arrived

23 November 2023
Kādo Collectables Ltd logo

Reply from Kādo Collectables Ltd

Hi Marton,

I am very sorry your order has experienced a delay in the delivery process. Your order was dispatched on the 24th November 2023 and as stated in our most recent email to you on Friday, we have offered to chase up the Royal Mail Group to see if we can locate the whereabouts of your order in the delivery process when they are next open.

We will keep you updated as and when we receive more information about your order.

I apologise for the inconvenience caused from this delay.
AT.

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