I had an excellent experience with K1 Tech Care when they repaired my iPhone 16 Pro Max after water damage. From start to finish, their team was incredibly friendly, professional, and knowledgeable. T... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cannot recommend K1 enough - very knowledgeable, highly skilled and fantastic service. Hadn’t tried this shop before, but the service exceeded my expectations, and the price was better than places I’v... See more
Company replied
My grandsons X-box S series wasn’t working. I called K1 Tech Care and spoke to Kevin who said he would charge £20 to diagnose what the problem was and if it was fixable the £20 would be deducted fr... See more
Company replied
Went in for a battery change. Very knowledgeable gave me a bit of advice on battery wear. Completed within half an hour Excellent service with a years guarantee too. Would highly recommend
Company replied
Company details
Written by the company
K1 Tech Care – Your Trusted Tech Repair Specialists Since 2005 At K1 Tech Care, we have been providing high-quality tech repair services since 2005, ensuring that our customers receive reliable and professional solutions for their devices. Based in Clacton-on-Sea, we specialize in repairing phones, tablets, computers, gaming consoles, and other electronics with precision and care. Our expert technicians use top-quality parts and industry-leading techniques to deliver repairs that meet the highest standards. Whether it’s a cracked screen, charging issue, water damage, or software problem, we have the experience and expertise to get your device back in perfect working order. Why Choose K1 Tech Care? ✅ Over 19 years of experience in tech repairs ✅ Expert repairs for all major brands ✅ Competitive pricing with no hidden fees ✅ Same-day service on many repairs ✅ Friendly, knowledgeable customer support ✅ A trusted local business with a strong reputation We are committed to customer satisfaction and always go the extra mile to provide the best service possible. Don’t just take our word for it—see what our customers have to say! 📍 Visit us in-store or contact us today for repair quote!
Contact info
62 Station Road, CO151SP, Clacton-on-Sea, United Kingdom
- +441255754771
- k1techcare.com
Happy to recommend- excellent service
Professional, quick, good price and overall very helpful!
28 April 2026
Unprompted review
Reply from K1 Tech Care Ltd
Hi Tony, Thank you so much for the 5-star review! We’re thrilled to hear you had such a positive experience with our service.
It’s great to know you found us professional, quick, and helpful. We always strive to provide quality service at a fair price, so your recommendation means a lot to the team.
Thanks for choosing us!
Was very happy with everything
Was very happy with everything. very nice down to earth man was very polite and helpful and got my console back quickly im a very happy customer 🙂
18 April 2026
Unprompted review
Reply from K1 Tech Care Ltd
Jamie, thank you so much for the 5-star review and for your kind words! I’m really glad I could help get your console back to you quickly and that you’re happy with the service. It was a pleasure assisting you, and I appreciate you taking the time to share your experience. Enjoy your gaming.
K1 Tech Care
Kevin is a very knowledgeable
Kevin is a very knowledgeable, honest and helpful guy.
I’ll 100% be using him for my future tech repairs and issues!
Highly recommend
1 April 2026
Unprompted review
Reply from K1 Tech Care Ltd
Hi Danny, thank you so much for the 5 star review. we really appreciate your kind words. It was a pleasure helping you out. I’m glad I could resolve those tech issues for you, and I look forward to assisting you again whenever you need us. Thanks for choosing K1 Tech Care
X-box fixed and serviced the same day
My grandsons X-box S series wasn’t working. I called K1 Tech Care and spoke to Kevin who said he would charge £20 to diagnose what the problem was and if it was fixable the £20 would be deducted from total price. It was fixed and serviced the same day - within 4 hours.
It looks and works perfectly.
I also got a discount because I am a blue light card holder.
I would throughly recommend using this company. Thanks Kevin.
2 April 2026
Unprompted review
Reply from K1 Tech Care Ltd
Hi Micaela, thank you so much for taking the time to leave such a kind review. We know how important gaming is for the grandkids, so I’m thrilled we could get that Xbox back in action and have it serviced the same day for you. It was a pleasure to help, and we are always proud to offer a discount for our Blue Light Card holders. Enjoy.
Best Regards
Amazing service
Amazing service, had a new battery and charging port fitted today on my iphone. Was done alot quicker than i thought too. So helpful, cant fault K1 Tech. Highly recommend!
30 March 2026
Unprompted review
Reply from K1 Tech Care Ltd
Hi Lisa,
Thank you so much for the 5-star review. We’re thrilled to hear that you were happy with the speed and quality of your iPhone battery and charging port repair.
Providing helpful and efficient service is exactly what we strive for at K1 Tech, so your recommendation means a lot to us. If you ever need anything else in the future, don't hesitate to reach out!
Best regards,
K1 Tech Care Ltd
Very happy to discover this shop which…
Very happy to discover this shop which is equipped to do a great job. I was able to get two phones working again saving me ££££. Very pleasant services. I would certainly recommend and use again.
25 March 2026
Unprompted review
Reply from K1 Tech Care Ltd
Hi Matthew, Thank you so much for the 5-star review! We’re delighted we could get both of your phones back in working order and help you save a bit of money in the process.
Providing a friendly and efficient service is what we’re all about, so it’s great to hear you had such a positive experience. We really appreciate the recommendation and look forward to seeing you again whenever you need us.
Best regards,
Amazing service
Amazing service , had my Xbox controller fixed and could not be happier Thankyou so much
21 March 2026
Unprompted review
Reply from K1 Tech Care Ltd
Hi Louise, thank you so much for the kind words. We’re thrilled to hear you’re happy with your Xbox controller repair. It was a pleasure to help get you back to gaming. We appreciate the support.
K1 Tech Care Team
Fixed my issue very quickly
Fixed my issue very quickly. Excellent customer service. Highly recommend
20 March 2026
Unprompted review
Reply from K1 Tech Care Ltd
Dear Simon, Thank you so much for the 5-star review! I am delighted to hear that we were able to resolve your issue quickly and provide you with excellent service. Your recommendation means a lot to the team here at K1 Tech Care Ltd. We appreciate your business and look forward to assisting you again whenever you need us.
Good pricing for a ps5 repair
Good pricing for a ps5 repair and helped me very good cleaned my ps5 cooling fan and didn't take long aswell which is good works now thanks
25 February 2026
Unprompted review
Reply from K1 Tech Care Ltd
Hi Sam, Thanks so much for taking the time to leave us a review. I’m really glad we could get your PS5 back in peak condition for you. Cleaning that cooling fan makes a massive difference in performance, so I’m happy to hear it’s running smoothly and quietly now. If you ever need anything else for your tech, you know where to find us.
Best regards,
What a gent
What a gent! We went in to get the HDMI slot on our XBox fixed, and had a full service done while we were there. Not only was the work done within the day, it was obvious the owner took great care and pride in it. We had an appalling experience with Microsoft when we sent a controller off to them; they could learn a thing or two from K1, we will never go to Microsoft again. Thanks so much!
9 February 2026
Unprompted review
Reply from K1 Tech Care Ltd
Hi Mark,
Thank you so much for taking the time to leave such a fantastic 5-star review! It was a pleasure getting your Xbox HDMI port sorted and performing a full service to ensure everything is running smoothly. We know how frustrating it is to be without your console, so we always strive for that same-day turnaround whenever possible.
We take a lot of pride in the quality of our work here at K1 Tech Care, and it’s truly rewarding to hear that you noticed the care we put into it. Your kind words regarding our service compared to Microsoft mean a lot to us, we might not be a tech giant, but we certainly aim to provide a more personal and efficient experience!
Thanks again for choosing us. We’re here whenever you or your friends need tech support.
Happy gaming!
Brilliant service great price advice on…
Brilliant service great price advice on how to store my PlayStation hundred percent recommend 👏
5 February 2026
Unprompted review
Reply from K1 Tech Care Ltd
Hi Liam,
Thank you for the 5-star review and the recommendation 👏
We’re glad you were happy with the service, pricing, and the advice on storing your PlayStation properly. If you ever need help in the future, we’ll be happy to assist.
K1 Tech Care
Amazing service took two playstation…
Amazing service took two playstation 5’s in for new hdmi’s the gentleman did and there was also something else wrong with one of the PlayStations which he also fixed at the same time
31 January 2026
Unprompted review
Reply from K1 Tech Care Ltd
Hi Tiffany, Thank you so much for the kind words and the 5-star rating! It was a pleasure getting both of those PS5s back in top shape for you. We always aim to be as thorough as possible, so when we spotted that extra issue, we wanted to make sure it was sorted right then and there.
Enjoy the gaming, and thank you for choosing K1 Tech Care!
Great friendly service
Great friendly service. Speedy service e for repair. Kept informed throughout. Really pleasant to come across such good service nowadays .
15 January 2026
Unprompted review
Reply from K1 Tech Care Ltd
Thank you very much for the 5-star review, Martin. We really appreciate your kind words and are glad you were happy with the service, communication, and repair speed. It means a lot to us to know our customers value the care we put into our work. We look forward to helping you again in the future.
K1 Tech Care
Excellent service
Excellent service. Very sociable in the shop. Very knowledgeable
10 January 2026
Unprompted review
Reply from K1 Tech Care Ltd
Hi Pete, Thank you very much for the 5-star review and your kind words. We really appreciate you taking the time to share your experience. It’s great to hear you found the service helpful and welcoming. We look forward to seeing you again.
K1 Tech Care
Exceptional service
I have been more than happy with the care and repairs to my laptop previously (3 times) and now to my granddaughters Samsung phone. Very helpful, thank you. Thoroughly recommend them.
8 December 2025
Unprompted review
Reply from K1 Tech Care Ltd
A huge thank you for your kind words, Jose.
It means the world to us that you've chosen K1 Tech Care for your laptop repairs multiple times and now for your granddaughter's phone. Providing exceptional service and reliable care is what we strive for, and your recommendation truly validates our team's hard work. We look forward to helping you again if ever needed!
Cannot recommend K1 enough
Cannot recommend K1 enough - very knowledgeable, highly skilled and fantastic service. Hadn’t tried this shop before, but the service exceeded my expectations, and the price was better than places I’ve been to in the past. Will absolutely be returning here (no need to go anywhere else, ever) and will be recommending to everyone - thank you. This review probably sounds like I’ve been paid to leave it, but I definitely haven’t - I’m just exceptionally pleased!
8 December 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you so much for your incredibly generous review, Liz,
We understand how important trust is when trying a new repair shop, and we are absolutely thrilled that we exceeded your expectations in knowledge, skill, and service, and that the price was right. It’s wonderful to hear that we've earned your loyalty. We look forward to seeing you again at K1 Tech Care on Station Road, and we truly appreciate you recommending us to others!
All I can say is out standing
All I can say is out standing. Absolutely amazing service, and the repair was carried out perfectly. Definitely recommend.
2 December 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you, Matthew. Your kind words mean a lot to us. We're really glad to hear you were happy with the service and that the repair was spot on.
If you ever need anything again, advice, repairs, or just a quick check, you’re always welcome at K1 Tech Care. Thanks for recommending us.
K1 Tech Care
So quick brilliant service
So quick he fixed my ps5 in a day of taking it there brilliant service would 100% go back
26 November 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you so much, Rebecca, for your fantastic 5-star review. I’m really glad I could get your PS5 sorted for you so quickly, it was a pleasure to help. Thank you for your trust in our work, it means a lot. You’re always welcome back anytime you need anything!
iPhone 13, screen replacement and back glass.
iPhone 13 screen and back glass replacement - super quick service even though I was told it may take some time. Service was fantastic and the price was great,
I was kept informed the whole time whilst waiting for a part to arrive.
I will absolutely be using this shop again.
26 November 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you so much for your brilliant 5-star review. It was great working on your iPhone 13 for both the screen and back glass, and I’m really glad you were happy with the speed, the service, and the price. Thank you for your trust in our work, it truly means a lot. We’re always here for you, and it’ll be a pleasure to help you again anytime you need us.
K1 Tech Care
I got the screen and battery replaced…
I got the screen and battery replaced on my phone . The service was efficient and professional, was able to keep my phone while I waited for the parts to arrive and the instalment of the parts was very quick . The staff was very friendly and I had no problem with anything
25 November 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you so much, Conrad, for your amazing 5-star review. It was a real pleasure helping you with your phone, and I’m really glad you were happy with the service and how smoothly everything went. We truly appreciate your trust in our work, it means a lot. If you ever need anything in the future, you know you’re always welcome to pop in anytime
K1 Tech Care.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.