K1 Plumbing & Heating Solutions Reviews 61

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, knowledge, and efficiency. Many people appreciate the prompt response times, especially in emergency situations, and the thorough explanations provided by the technicians. Consumers frequently mention the high quality of work and the tidy manner in which tasks are completed. However, some customers also noted issues with punctuality, with a few instances where appointments were not kept as scheduled.

What people talk about most

Service

Users describe positive interactions with service, highlighting professionalism and efficiency. Many... See more

Staff

Consumers consistently express high satisfaction with the staff. Reviewers frequently highlight their... See more

Based on these reviews

Rated 5 out of 5 stars

Kayvan was professional , knowledgable and does what he says he’ll do efficiently and quickly with no mess . Our previous plumber did not do the best job so Kayvan and his team had to sort out pressur... See more

Rated 5 out of 5 stars

Kayvan removed and replaced a toilet for us that had been incorrectly fitted by the bathroom fitting company we used 6 months ago, after the toilet came off the wall! Kayvan was on time, professional... See more

Rated 5 out of 5 stars

I used K1 twice and both experiences were excellent. In the first one, I needed an emergency repair of a combi boiler. Job was neatly done in 1 hour. In the second one, I needed a new smart thermostat... See more

Rated 5 out of 5 stars

Kayvan quickly arranged to come round to connect our gas hob, kitchen sink and add an external garden tap. He is extremely experienced, very well mannered, respectful, tidy and takes care with his wor... See more


Company details

  1. Gas Engineer
  2. Electrician
  3. Plumber

Written by the company

You might be hesitant to call for help if your boiler, water heater, or gas appliance isn't working right. You may have had a bad experience in the past and just want to accept that you will have to deal with the problem as it comes up. But doing this could hurt your home, waste energy, and make your bills go up. This is why K1Plumbing & Heating Solutions is so committed to great customer service. We want you to know that there is a group of experts in London who can solve your problem quickly and easily. To do this, we only bring on the best engineers to our team. What makes a good engineer great? A skilled craftsman who has the right mix of technical know-how and friendly professionalism. Our engineers care about their customers and work hard to make sure you are safe and comfortable.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

61 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

After an unfortunate experience to…

After an unfortunate experience to resolve my boiler's issue, I have had the pleasure to meet Kayvan. He literally was spot on the issue. Very helpful, gentle with great knowledge of the work. I enjoyed every minute being with him. I am extremely satisfied with the work and with Kayvan as a person. I recommend him with no doubt. I have finally found the person I can rely on, when the difficult time will come. 5 stars

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant, professional heating/gas engineer

Kayvan is brilliant - our boiler was leaking and he came and diagnosed the problem immediately. He then offered us various options to fix the problem and we opted for a new boiler. He organised everything and installed the boiler really quickly and efficiently. He was responsive and arrived on schedule. Not only that, but he came back to install our new oven and hob for free! Really professional and fantastic service. Thanks Kayvan

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Keyvan is brilliant

Keyvan is brilliant. Very prompt and responsive, while also professional. Turns up and gets to work, no messing around but also willing to explain and offer what appears to be honest and fair advice / guidance.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

The best in birmingham

I’m extremely impressed with the service provided by Mr. Khuram and Mr.Ilyas. My boiler and hot water system had stopped working, and they arrived promptly and diagnosed the issue straight away. Another heating solution came and took 3 and a half hour but didnt fixed the issue. What really amazed me was that they fixed everything within just 15 minutes- they started work @11:55-left @11:10
Both were professional, efficient, and very knowledgeable. They explained the issue clearly and made sure everything was working perfectly before leaving. I highly recommend their service to anyone who needs reliable and fast boiler or hot water repairs.
Thank you for the excellent work!

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service

K1 did an excellent job of upgrading my boiler and dealing with some issues that previous plumbers had done a terrible job on. Kayvan is very knowledgeable and thorough and it is great to know I am in safe hands.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

I used K1 twice and both experiences were excellent

I used K1 twice and both experiences were excellent. In the first one, I needed an emergency repair of a combi boiler. Job was neatly done in 1 hour. In the second one, I needed a new smart thermostat installation for the same boiler. Again the work was very well done. In both instances, Kayvan was thorough in his explanation of details and showed to be extremely knowledgeable on plumbing matters, which makes us extra confident to use K1 again.

16 November 2025
Unprompted review
Rated 5 out of 5 stars

Kavan did a good job

Kavan did a good job at replacing a gas job and electric oven. He was prompt and helped me choose the right equipment. A good clean job - thanks Kavan.

9 November 2025
Unprompted review
Rated 5 out of 5 stars

Kayvan was professional, polite, tidy, quick

Kayvan was professional , knowledgable and does what he says he’ll do efficiently and quickly with no mess . Our previous plumber did not do the best job so Kayvan and his team had to sort out pressure issues with our boiler installing an expansion vessel and a pump to get consistent hot water and pressure in our home . Bolier was serviced too ! Will use again 100% !! Finding an experienced and professional plumber is hard to find ! Thanks Kayvan

12 November 2025
Unprompted review
Rated 5 out of 5 stars

New boiler and additional upgrade work, Camden NW1

K1 fitted a new Vaillant boiler 12 months ago at one of our rental properties and recently came back to upgrade the thermostat to a wireless Honeywell and complete the annual gas safe certificate. Kayvan is knowledgeable and accommodating.

Paul, Property Management, Estate Agency Group.

9 November 2025
Unprompted review
Rated 5 out of 5 stars

K1 Plumbing were excellent

K1 Plumbing were excellent.
We had a leaking main water valve and they responded the same day, fixed it within 15 minutes (despite it being in a hard to get to location) and were courteous throughout.
There were no sharp in takes of breath and the charge was reasonable for an emergency call out.
Will definitely be using them again.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Quick and efficient!

Great out of hours response from K1 Plumbing! Arrived quickly for a water pipe leaking even though it was past 9pm, and fixed the issue quickly. Even went above and beyond to show us the stopcock location in the building. Highly recommend them.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent installation and after care & service

Kayvan has not only carried out excellent installation of boilers at both my house and then my parents house, to an outstanding standard. He also provides the most immaculate yearly service and responses immediately to any queries over phone text in most supportive manner. The respect;the professionalism and putting customer first and treating people's family with such care and propmtness is exemplary. Highly recommended. It is rare to find people like him & his colleague also has same high standard, skill and respectful and highly supportive manner.

25 October 2025
Unprompted review

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