K-Sport UK Ltd. Reviews 

269
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and state that orders always arrive securely packaged and right on time without issues. People also highlight that the fitness equipment is wonderfully sturdy, looks great, and offers truly fantastic overall value for money. Some reviewers were not happy with certain construction elements, mentioning that pull-up bars can bend slightly or feel a bit too thin and flimsy during intense workouts. A few other people also felt that the assembly process can sometimes be quite fiddly, while others noted occasional issues regarding missing or damaged components upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing items as solid, sturdy, and great value... See more

Quality

Consumers find quality to be generally positive, highlighting that the equipment feels sturdy, solid, and... See more

Delivery service

Clients share satisfaction regarding the delivery service, frequently highlighting speedy arrival times.... See more

User experience

People report positive experiences with user experience, highlighting smooth and straightforward assembly... See more

Price

Customers had ambiguous experiences with price. On one hand, many reviewers found it lower than the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Top notch experience buying from this outfit. The item was as good as it looked in the picture, easy to put together and posted rapidly. I'll be back for more, excellent value, good bit of kit.

Rated 5 out of 5 stars

Had many items for my home gym from K Sport, a smith machine, lat pull down machine, cable cross over and various attachments. Great quality, aesthetically pleasing. The staff are quick to respond and... See more

Rated 5 out of 5 stars

Wow what great bench really so pleased with it before i used to have foldaway setup this bench is comfy great design stable and solid .. i enjoyed building it my self gave me self satisfaction .. i ha... See more

Rated 5 out of 5 stars

Bought combined pull-up bar and dip station. Very quick delivery. Good support. Pull-up bar is sturdy, although not suitable for muscle-ups or gymnastics. Negatives - dip handles started to deform str... See more


Company details

  1. Sporting Goods Store

Written by the company

At K-SPORT we pride ourselves on offering the best, home gym equipment at the best possible prices. All our products have been made in EU. At every stage through the design, manufacture and initial testing of our equipment, we have constantly checked for weaknesses, design flaws and with user input, have refined our products to be world leading.


Contact info

4.1

Great

TrustScore 4 out of 5

269 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(269)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Missing parts, but issue resolved

I ordered equipment from K-Sport, and unfortunately, it arrived incomplete. Several essential parts were missing, mainly screws and components needed to assemble the product. After contacting their customer service, they promptly sent out the missing parts, which arrived without further issues.

While the initial inconvenience was frustrating, I appreciate their quick response and resolution. It would be great if they could improve their packaging or quality control to avoid such problems in the future. Overall, good service, but the experience could have been smoother.

29 November 2024
Unprompted review
K-Sport UK Ltd. logo

Reply from K-Sport UK Ltd.

I'm very sorry about that. Unfortunately I cannot find any messages from you. Please resend it to info@k-sport-uk.co.uk We are happy to offer either free return, product replacemnt or supply the missing parts.

Rated 1 out of 5 stars

Still waiting for my delivery

Still waiting for my delivery, iv paid for it but still havnt received it

18 November 2024
K-Sport UK Ltd. logo

Reply from K-Sport UK Ltd.

Hi, I'm sorry about delay in delivery. Please contact us at info@k-sport-uk.co.uk to discuss replacemnt or refund.

Rated 2 out of 5 stars

Can’t get in contact as nothing on…

Can’t get in contact as nothing on website. I bought a pull up bar for the garden and because there is no spacer or cushion the two bits of metal rock backwards and forwards making the bar feel unsafe.

I would love someone to read this and contact me with a solution.

1 October 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!!!

SCAM!!!! Ask for bank transfer and use a fake courier called horizon!

Nothing arrives!!

FAKE REVIEWS TO BUILD UP PROFILE!!!

16 October 2024
Unprompted review
K-Sport UK Ltd. logo

Reply from K-Sport UK Ltd.

I understand you are referring to a completely different business and website https://zurocks.shop/ We have reported this website to the police, as it was a scam company that has stolen our business details, and has been now taken down. We have nothing to do with this business. Please remove this review and request money back from your payment provider.

Rated 3 out of 5 stars

Good Value for Money

I ordered a lat pulldown & weights. I have the weights but no lat pulldown. I have contacted K-Sport by their chat feature, always offline, email, got an ambiguous reply eventually and phone, promises were made but still no lat pulldown. There is now silence and I don’t have the goods I paid for. I’m not impressed & hope this situation is resolved very quickly.

After chasing the situation I finally received the goods I ordered. Unfortunately, there were some parts missing as the bag they were in had split & the outer packaging was not secure. I reported the issue and received the missing items a few days later.

The quality of the lat pulldown and the weights are good. However, I have yet to use them as I need to find someone to secure the equipment to the wall.

30 September 2024
Rated 5 out of 5 stars

A Quality Product.

This item is just as described and in my opinion excellent value compared to similar items in the same price range, extremely quick delivery was also a welcomed bonus, thank you.

10 September 2024
Rated 5 out of 5 stars

Awesome kit

I've had K Sport equipment in daily use by multiple people in my home gym for close to 3 years, in that time I've only had to replace 1 cable. It's sturdy, rugged and well built, at an affordable price, highly recommended !

16 September 2024
Unprompted review

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