Kmax Reviews 34

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I am using Kmax products for several years, and so far I'm satisfied both by their quality and the ease of use. Unfortunately, getting older and more grey-haired means I must apply it more often. Bu... See more

Rated 5 out of 5 stars

I had some problems with the delivery of this order as the UPS changed their delivery procedures very recently. My order took nearly a month to come. This was not your company's fault. I contacted you... See more

Rated 5 out of 5 stars

Great experience! They actually listen to their clients even after they buy something. I needed some products urgently and they deliver them faster than they stated. I called and they were very pro... See more

Rated 1 out of 5 stars

The order process was quick but I was just informed yesterday ,June 16th, that I will be paying as much as the price of the items purchased in shipping costs. This is for an order that was completed... See more

Company details

  1. Beauty & Well-being

Information provided by various external sources

Kmax is an Italian leading brand specialized in haircare and hair loss products, selling at retail and on-line. Kmax is committed to excellence, through the choice of effective ingredients and is guaranteed to be 100% Made in Italy so the highest quality and safety are guaranteed. Kmax products, while offering the same features and quality of high-end products used by hair specialists, offer the consumer a perfect solution for professional quality at reasonable prices while combining innovation and a high quality of ingredients.


Contact info

3.7

Average

TrustScore 3.5 out of 5

34 reviews

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Rated 1 out of 5 stars

I sent them 5emails

I sent them 5emails, trying to trace my order, and they NEVER responded. I never received my order, and of course, they’re ignoring my refund request.
No response to my emails.

25 April 2024
Unprompted review
Rated 4 out of 5 stars

Good now

All good, package arrived

20 March 2024
Kmax logo

Reply from Kmax

Dear Serban-Marius,
Your order was ready on 03/21/2024 but due to a technical problem DHL was unable to generate the waybill.
We have resolved the issue and your order will ship tomorrow.
The DHL tracking number is: 1282649550.
Best regards

Rated 5 out of 5 stars

Great experience

Great experience! They actually listen to their clients even after they buy something.
I needed some products urgently and they deliver them faster than they stated.
I called and they were very professional and accommodating.
The products seem to be good, just using it a week or so.

18 April 2023
Rated 5 out of 5 stars

I am using Kmax products for several…

I am using Kmax products for several years, and so far I'm satisfied both by their quality and the ease of use.
Unfortunately, getting older and more grey-haired means I must apply it more often. But what can one do against entropy... ))

21 November 2022

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