I wanted to gift my nephew some Juventus clothes, but the order never arrived. The courier was terrible (Poste Italiane) there was no direct tracking, no way to manage the delivery or make changes. A... See more
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No answers from customer service. My order is over 1 month late from promised. Juvestore used to work but this is total crap. I can understand late deliveries but i cant understand that you dont an... See more
Order for three T-shirts and shorts placed and paid for on August 13, 2024 (WJUV33834) – birthday gift. And since then, nothing has happened. Declared delivery time – up to 8 days. Two weeks ha... See more
I ordered a jersey begin july, 2 weeks ago I recieved a mail from juventus store that the package has been delivered, it was not. UPS delivery is a complete nightmare. Supposed to be delivered today,... See more
Company details
Information provided by various external sources
Lo store online ufficiale della Juventus
Contact info
Italy
- juvestore.com
1.3
Bad
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great and easy experience
Easy access to the website, fair prices, quick international delivery, been ordering for years and always been satisfied.
17 July 2015
Unprompted review
Great authentic details on that newest jersey.
Good experience to get the full detailed jersey that is not featured on jerseys selling in most other sites. It would be much more better if also available for XS size of alternate color of presentation suit.
17 July 2015
Unprompted review
Great job meeting the needs of an international customer
My youngest son is a Juve fan and wanted a custom Pirlo jersey and we couldn't find one anywhere in the US. JuveStore let me customize it and was responsive when I emailed to inquire about the ship date. I would definitely order again from them!
16 July 2015
Unprompted review
Great!
I have bought like 3 or 4 times in juvestore and always got an excellent service and delivery on time from mi life club.
15 July 2015
Unprompted review
Excellent
I ordered the new Juventus jersey and a Juventus mug There was a little problem with my address but it was sorted out fast by the Juventus customer service i was happy with the speed of the delivery considering it was coming from Italy to Ireland I was happy with the service provided.
15 July 2015
Unprompted review
Excellent! Great products.
Ordering was easy and process was simple. Products came quickly as well, very good experience.
15 July 2015
Unprompted review
good service
The service of the Juventus store was good. We received our goods one day later than expected, but that was no real problem.
14 July 2015
Unprompted review
Fast Delivery and Excellent Product
I didnt expect the delivery could be so fast from Italy to Hong Kong. The quality of the product is excellent.
14 July 2015
Unprompted review
Talk about fast!
I wanted souvenir scarf and shirt in time for big event and couldn't believe it arrived from Italy in less than 48 hrs. Wasn't even special delivery. Good quality items that I got in sale. But I should have ordered size bigger and couldn't exchange because they were in sale which is fair enough. On normal purchases looks like exchange would be no problem.
13 July 2015
Unprompted review
It can be more better.
I think the service can be more better then it is.Sometimes they didnt answer my emails.But they are many negativ things that happens with juvestore and juvemember international.
13 July 2015
Unprompted review
Reply from JuveStore.com
Dear customer,
thaks for your review.
Please contact on customercare@juventus.com or call +39 899 999 897.
Regards.
Juve Store
Dissapointed
I bought a phone case that can barely be called a phone case. The picture online is not what it actualy is. I will only use it because i live Juventus
13 July 2015
Unprompted review
Fast delivery poor return policies
The delivery was fast and everything was smooth except I ordered the wrong size and since it was a "custom" shirt with Morata And No 9 on the back I couldnt return it.
13 July 2015
Unprompted review
Juventus Home Kit 15/16
fast shipping. good quality. Im satisfied. Thanks
12 July 2015
Unprompted review
Tops!
Items were received in the USA very quickly -- and they almost won the Final
12 July 2015
Unprompted review
champions league
The only disappointment with this purchase n delivery was that Juve didn't win the uefa champions league.
12 July 2015
Unprompted review
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