I wanted to gift my nephew some Juventus clothes, but the order never arrived. The courier was terrible (Poste Italiane) there was no direct tracking, no way to manage the delivery or make changes. A... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No answers from customer service. My order is over 1 month late from promised. Juvestore used to work but this is total crap. I can understand late deliveries but i cant understand that you dont an... See more
Order for three T-shirts and shorts placed and paid for on August 13, 2024 (WJUV33834) – birthday gift. And since then, nothing has happened. Declared delivery time – up to 8 days. Two weeks ha... See more
I ordered a jersey begin july, 2 weeks ago I recieved a mail from juventus store that the package has been delivered, it was not. UPS delivery is a complete nightmare. Supposed to be delivered today,... See more
Company details
Information provided by various external sources
Lo store online ufficiale della Juventus
Contact info
Italy
- juvestore.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Used other sites before but with juventus store the numbering /letter quality are never in doubt. Have used twice now
Awesome
Great service, very quick (from Italy to the Netherlands in 1-2 days)
bad shipment methos
i had to pay for fedex allmost 80 euros for fees and customs , i paid 100-120 euros for the package and unfortunatlly i had to pay another 80 euros for fedex so if i knew that before i wouldn't do that , i could buy the jersey from adidas in my city . the problem is fedex !!!! u have to give the clients the options to decide within they want a standard shipment or shipment with TNT ( perfect company not like fedex ) .
thanks

Reply from JuveStore.com
Good experience
Many thanks for your custom. Bought some stuff from you recently for my husbands birthday. Present for him came quite fast, and as I can see, quality is very good. Just need to wait what my husband gonna say. He is big fan of Juventus, so hopefully he will like it. Really hope that his reaction will be good. If yes, I will order something else in nearest future.
Thank you.
Regards, Kate
Personalised Child's Jacket
Ordered this jacket as a gift, it arrived with us in the UK within days. Really pleased with the service we received, we were kept informed of despatch & delivery times. Excellent!
Juve's Jersey
It was the best experience ever, the jersey was great and the delivery was very fast. Forza Juve!!!!!!
Very happy with the service.
The package arrived on time and with no faults.
Juve official shirt
Thanks, it was a great pleasure dealing with JuveStore.com. Items arrived on time and as ordered.
Website product evaluation
the quality of products was not as every year. It was very poor. I am a regular customer.
The website is good and easy to surf and purchase from.
Still waiting
Hi. I placed an order on august 9 and i still haven`t received my pacakge. I was told that i was going to recieve a tracking number when the order was shipped but i haven't got that email neither. I wrote about it and the answer was that they don't have my tracking number and that my order was shipped but i haven't received .... and i can't track it or ask about it anyywhere. So far it hasn't been a good experience. I hope that i receive my package soon.
Thank you
Shipping costs are to High
Shipping costs are too high in Canada UPS charged me $42
Amazing quality and delivery time.
As expected, my order was processed quickly and the delivery time was great considering it was an international shipping. The quality of the shirt even though it wasnt the legitimate match shirt is amazing, so close to the match day kit.
Thank you for your swift service and good quality items.
Forza Juve! <3
Fast delivery and Great support
Awesome fast delivery After placing the Order. And Great Support and Communication. Everest Time again.
Shipping costs on orders too exorbitant
The shipping costs for orders are quite high and I honestly think that something needs to be done for those fans not lucky enough to be resident in Europe, North America or some parts of Asia.
Jersey Replacement
I order a jersey size M, turned out to be too small. They refused to replace it with size L as it had a name and number on the back.
Now im stuck with a €150 jersey which I can't wear. Never ordering again!
My last purchase....
So, on my last purchase I went ahead and buy the authentic home jersey and the away jersey…but at the time the patches were not available to add to the jersey… I emailed the customer service and after few emails begging to be able to buy the patches separately finally they agreed to sell me the patches, but I was told that I will not be able to use Paypal which is the safest way to purchase online… I was told to email my credit card number via email which for me I find this very unsafe and I could believe I was asked to do this! I was shocked!... I never in my life emailed my credit card number to anybody, because it’s not safe! That’s why there is Paypal, which I trust!
Anyway, even though I was told that they will sell me the patches, I end up not being able to pay for them via Paypal! Very sad! So now I’m debating to order anymore although I will love to have the 3rd jersey!
Thank you for your help and I hope this issue will be solved!
Excellent International Service
Ordered some kit equipment and hat. Received prompt shipping from Italy here in United States. Items were well packed arriving quickly and in great shape. Will order again feeling confident JuveStore takes international orders seriously. Thank you.
Very fast and quality service
Many products are overrated ... but if you really love the team then you make some sacrifices. I don't like the idea that if i but more the delivery price is increasing, this should work otherwise. After i finish the order this one was delivered within 2-3 working days in great shape
Thanks
Happy with my purchase
I'm really happy with the product I bought, I only had a little problem with the shipping address which for some reason JuveStore was sending my package to another address but after I reported it to them they fixed it; the international shipping was really fast, I got my package in 3 days.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







