Just You Reviews 

3,065
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 684 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, including tour managers and guides, for being welcoming, helpful, and knowledgeable, often going above and beyond. People frequently highlight the holidays as wonderful, well-organised, and enjoyable, catering well to solo travellers. Many appreciate the excellent locations and beautiful places visited, contributing to memorable experiences. However, some people mentioned that group sizes could be too large, making management difficult. A few other people also felt that the amount of coach travelling was at times tiring. Additionally, some reviewers noted that hotel quality, particularly regarding food and dated rooms, was not always up to expectations.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising the tour managers, guides, and crew for... See more

Holidays

Customers had positive experiences with holidays, often praising the good choice of holidays and high... See more

Location

Users describe positive interactions with location, with many reviewers praising the excellent and beautiful... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and a desire to travel... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the good choice and standard... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the moment you arrive at your destination everyone is so welcoming and friendly. Everyone is the same boat for different reasons and going on a Just You holiday helps you have a wonderful holi... See more

Company replied

Rated 5 out of 5 stars

What a wonderful trip to Puglia with the best tour manager. The hotel in the wooded hills above Fasano was stunning with one of the best clean pools I’ve ever seen amongst beautiful gardens. A great i... See more

Company replied

Rated 5 out of 5 stars

Excellent leader who went above and beyond. Varied activities and very good accommodation. Group was too big - 38 - which must have increased the leader's workload and there were some people I hadn... See more

Company replied

Rated 5 out of 5 stars

In the first instance the travel company guide(s) - those who facilitate the human experience, and includes drivers of coaches, minibuses etc. too. Also hotel staff, either on the main desk, in the r... See more

Company replied



Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Sightseeing Tour Agency
  4. Tour Agency

About Just You

Written by the company

For over 25 years, Just You have been pioneers in guided holidays for the solo traveller, creating holidays designed specifically for them.

Every itinerary includes incredible experiences discovering iconic landmarks and uncovering hidden treasures, plus time to explore at your own pace.

You will always have your own room, and there are no single supplements in sight and with our expert Holiday Directors on hand to support and bring destinations to life, you’re free to enjoy your adventure with fellow travellers.

Just You: the home of shared adventures.
Visit justyou.co.uk
Request a Brochure
All our holidays include:

• Incredible experiences as you discover iconic landmarks and uncover hidden treasures

• Plenty of excursions, as well as free time to relax or explore at your own pace

• A twin or double room to yourself with no supplement to pay

• Supportive and inspiring teams throughout your journey, from friendly Holiday Advisors to expert Holiday Directors

• A welcome get-together at the beginning of your trip so you can immediately start getting to know your fellow adventurers

• Breakfast every day along with many other meals to enjoy together
Book with confidence

We want you to feel completely confident when travelling with us. All Just You holidays are financially protected via ABTA and ATOL (flight-inclusive holidays) and financial failure insurance (non-flight packages). Your money is 100% protected.

Just You is Good Housekeeping Reader Recommended for Solo Travel.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,065)

656 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The Italian and French Riviera. It was a great holiday and Alassio was…

It was a great holiday and Alassio was a great town but I would rather it have been a 2 centre holiday as there was a lot of travelling to and fro along the coast road. This cut down on the amount of time we had in each location.

24 May 2026
Just You logo

Reply from Just You

It is wonderful to hear that you had a great holiday and enjoyed the charm of Alassio. We are delighted that you found the town so welcoming, though we truly appreciate your honest feedback regarding the travel time along the coast road.
Your feedback helps us to improve our future holidays.
Thank you for sharing your reflections with us—we look forward to welcoming you back for another holiday soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

My First Time with Just You

A bit apprehensive, being my first time with Just You. It was nice to be met at Heathrow,
by Just You rep, so felt a lot better. I really enjoyed my holiday to Croatia Makarska Riviera. Hotels and food were brilliant, itinerary and tour guide excellent, so was the group of people I met. Thank You Just You will definitely travel again with you.

26 May 2026
Just You logo

Reply from Just You

Dear Miss Carter
It is a pleasure to hear that your first journey with us turned your initial apprehension into such a wonderful experience with us.
We are delighted that our warm welcome at Heathrow, the hotels , and the camaraderie of your group made for such an excellent introduction to the Just You family.
Thank you for sharing your journey with us—we are already looking forward to welcoming you back for your next confident adventure!
Kind regards
The Just You Team

Rated 5 out of 5 stars

I had a lovely holiday with a great…

I had a lovely holiday with a great group and our Holiday Director was outstanding.

19 May 2026
Just You logo

Reply from Just You

Dear Elaine
We're so glad you had a great holiday with us and enjoyed our the expertise of our Holiday Director.
We hope to see you again soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Excellent courier.

Excellent courier.
Well timed planned itinerary.
29 people is plenty.

19 May 2026
Just You logo

Reply from Just You

Dear Deirdre
Thank you for your review.
We're glad you enjoyed your experience and the itinerary.
We look forward to seeing you again.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Tour leader Silvia excelled at her job

Tour leader Silvia excelled at her job! Tour very well organised

26 May 2026
Just You logo

Reply from Just You

Thank you for your review.
We are pleased to hear you enjoyed the tour and Silvia's excellent leadership.
We hope to see you again soon.
Kind regards
The Just You Team

Rated 3 out of 5 stars

The group of 33 was too big for my…

The group of 33 was too big for my liking and at times it was difficult to manage, especially when no microphones were available. The meal time in the first hotel was a bit like a rugby scrum and the food not too good. Some of the excursions were very interesting whereas others were a bit too intense leaving little time to enjoy the shops. The holiday was made by my travelling companions.

22 May 2026
Just You logo

Reply from Just You

Dear Gaynor
Thank you for sharing your experience and for the wonderful traveling companions who made your holiday so special. We are genuinely sorry that the group size and the dining experience at your first hotel didn't meet the high standards we strive to provide for our solo travelers.
Your feedback on the group size and lack of microphones is invaluable and how this impacted your comfort and your ability to hear our guides. We also appreciate your reflections on the tour pace, as we are constantly refining our itineraries to find the perfect balance between discovery and leisure.
We are so pleased that the camaraderie of your fellow travellers shone through. We look forward to welcoming you back for a future adventure that captures the experience you expect from us.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Idyllic Italy

Very well organised and enjoyable week. Hotel location was lovely and all hotel staff , tour guide and tour director were excellent

17 May 2026
Just You logo

Reply from Just You

Dear Gail
It is wonderful to hear that your week on our Amalfi tour was so enjoyable.
We are delighted that the lovely hotel location and the excellence of our entire team helped create such a seamless and well-organised experience.
Thank you for sharing your highlights with us. We look forward to welcoming you back for another adventure soon.
Kind regards,
The Just You Team

Rated 5 out of 5 stars

A well planned holiday

A well planned holiday, supported by a tour guide who gave over and above to ensure the whole group had a
memorable holiday.

25 May 2026
Just You logo

Reply from Just You

Thank you for your wonderful feedback!
We are so pleased to hear that our well-planned holiday and dedicated Holiday Director guide made your experience memorable.
Thank you and we look forward to seeing you again soon.
Kind regards
The Just You Team

Rated 4 out of 5 stars

Good

Good, friendly guide and pleasant ,comfortable hotels.
A very good itinerary with wonderful locations.

23 May 2026
Just You logo

Reply from Just You

Dear Andrew
We're so glad you enjoyed so many aspects of your holiday with us!
Thank you for your review and we hope to welcome you back on another holiday soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Brilliant organisation

Everything went like clockwork! Local guides and tour director throughout. Wonderful cities and architecture and a real flavour of the peoples and culture.

12 May 2026
Just You logo

Reply from Just You

Dear Heather
It is delightful to hear that your journey through Uzbekistan went so seamlessly. We are pleased that the combination of our dedicated Holiday Director and knowledgeable local guides helped you fully immerse yourself in the vibrant culture and breathtaking architecture of the Silk Road.
Thank you for sharing your highlights. We look forward to welcoming you back for another adventure soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Treasures of Andalusia

The hotel was very nice, with good services and very helpful staff and the location, in Mijas, was superb.
Our tour director 'Ask me anything Andy' was excellent - always ready to assist and was very knowledgeable about our excursions.
The trip was a good mix of leisure time and activities.

14 May 2026
Just You logo

Reply from Just You

Dear Tina
It is wonderful to hear that the Treasures of Andalucía tour was such a resounding success. We are delighted that "Ask me anything Andy" provided such helpful and knowledgeable support - we know he will be thrilled to hear this.
We are so pleased that the balance of leisure time and activities, from the clifftop beauty of Ronda to the historic charm of Mijas, made for an excellent holiday. Thank you for sharing your experience—we look forward to welcoming you back for another inspiring adventure soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

My 7th holiday with Just You

My 7th holiday with Just You. Always well organised, interesting places visited and great holiday directors and local guides.

25 May 2026
Just You logo

Reply from Just You

Dear Leonard
It is truly wonderful to welcome you back for your 7th holiday with us.
Knowing that we have consistently met your expectations through our well-organised itineraries and the expertise of our holiday directors and local team is the greatest compliment we could receive.
Thank you for your loyalty and for being such a valued member of the Just You community. We are honored to be your trusted choice for exploring the world and look forward to making your 8th journey just as memorable.
Kind regards
The Just You Team

Rated 4 out of 5 stars

I will be booking another one

I’ve done 2 trips with Just You so far. They seem to get the right balance of having time together as a group and free time by yourself which I like. Both times the guides have been fantastic. Really friendly, knowledgeable and helpful. They may seem a bit expensive at first glance, but once you break down all that is included such as flights, accommodation, excursions and meals, they really are good value for money. The accommodation is lovely and you get a double room to yourself to relax in. It’s so stress free to have things organised for you and someone at hand in case something goes wrong. I will be booking another one.

25 May 2026
Just You logo

Reply from Just You

Dear Vicky
It is wonderful to hear that you have found your perfect travel balance with us and that your first two trips have been so stress-free. We are delighted that our fantastic guides, the comfort of having your own double room, and the overall value with so many inclusions, made it such a positive impression.
Thank you for your continued loyalty and for highlighting the peace of mind that comes with having everything organised for you. We are already looking forward to welcoming you back for your third adventure!
Kind regards
The Just You Team

Rated 5 out of 5 stars

Well organised

Well organised. Decent hotel and excursions.

17 May 2026
Just You logo

Reply from Just You

Dear Mr Laskey
We are glad you enjoyed your holiday with us.
Thank you for your 5 star review.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Treasures of Andalucia

Tour of Andalucia was well organised with good balance between sightseeing and free time.We visited some lovely places and had an excellent holiday director.Highly recommended.

24 May 2026
Just You logo

Reply from Just You

Dear Mr Downe
It is wonderful to hear that your Treasures of Andalucía tour was such a resounding success.
We are delighted that the balance of sightseeing and free time, along with the expertise of your Holiday Director, helped create a highly recommended experience.
Thank you for sharing your journey with us—we look forward to welcoming you back soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Great experience

Great experience . Great guides,hotels and food. Quite tiring as so much to see. Good organising

24 May 2026
Just You logo

Reply from Just You

Dear Pam
We're so glad you enjoyed so many aspects of your holiday with us, even though there was so much to pack in!
Your kind words mean a lot to our team and we hope to see you again soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Paris. Chateaus and Gardens

Well organised. Excellent tour director, knowledgeable and informative. Fabulous hotel. Delivered on all counts.

15 May 2026
Just You logo

Reply from Just You

Dear Jennifer
It is wonderful to hear that our Chateau Weekend Monet’s Gardens delivered on all counts.
We are delighted that the fabulous hotel and our Holiday Director’s expertise helped create such a well-organised and inspiring experience for you.
Thank you for sharing your journey with us—we look forward to welcoming you back for another perfect getaway soon.
Kind regards
The Just You Team

Warmest regards,

The Just You Team

Rated 5 out of 5 stars

Croatian island explorer

As a nervous first time solo traveler this Croatian island explorer holiday was an excellent experience that has given me confidence to continue travelling solo. The tour guide Marijana did a wonderful job taking care of us and making the itinerary clear using regular messages on WhatsApp. The boat crew were outstanding, excellent food, excellent service. Would definitely recommend.

9 May 2026
Just You logo

Reply from Just You

Dear James
It is truly heartwarming to hear that your Croatian Island Explorer experience has given you the confidence to continue your solo adventures.
We are delighted that Marijana’s care and the outstanding service from the boat crew made your first trip so seamless and enjoyable.
Your journey is a wonderful inspiration to other nervous first-time solo travellers, showing that with the right support and a friendly group, the world is yours to explore.
Thank you for your recommendation, and we cannot wait to welcome you back for your next confident step into the world!
Kind regards
The Just You Team

Rated 5 out of 5 stars

Staff at call centre are brilliant

Staff at call centre are brilliant; cannot do enough to help.
Booking and payments are easy.
Agent at Heathrow was very helpful and use of airport lounge was a great way to meet all the Just You travellers

22 May 2026
Just You logo

Reply from Just You

Thank you for your 5 star review!
It is wonderful to hear that your journey started so smoothly, from the support of our helpful call centre team to the warm welcome of fellow travellers in the airport lounge.
Thank you for sharing your positive feedback.
We look forward to welcoming you back for another adventure soon.
Kind regards
The Just You Team

Rated 5 out of 5 stars

Our guide (Jennie) was very…

Our guide (Jennie) was very knowledgeable and kind. She was most helpful! The experience was packed with many tours and I feel like we got a very good overview of northern Portugal.

10 May 2026
Just You logo

Reply from Just You

Thank you for your 5 star review.
We're so happy you enjoyed your holiday in northern Portugal and our team were knowledgeable and helpful.
We hope to be welcoming you back very soon!
Kind regards
The Just You Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look