Just Tyres Reviews 

18,992
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 3,725 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and quick service provided, often highlighting the professionalism and helpfulness of the staff. Many people found the prices to be excellent and very competitive, offering good value. The booking process is also frequently mentioned as easy and straightforward, ensuring a smooth experience from start to finish. However, some customers also noted occasional issues with the fitting process, such as wheels being scratched or problems with wheel balancing after new tyres were installed. A few other people also felt that there were sometimes logistical challenges, including tyres not being delivered on time for appointments or unexpected delays in service.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently describing it as efficient, helpful, and... See more

Staff

Consumers generally report positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Price

Customers consistently note positive experiences with price, often finding competitive and reasonable pricing... See more

Product

Reviewers highlight ambiguous aspects of product, with many praising the good prices, selection, and quality... See more

Booking process

Users describe positive interactions with the booking process, frequently highlighting its ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had booked an appointment for two tyres and wheel alignment and was seen very promptly. Very experienced staff giving peace of mind that you are being dealt with by fully trained mechanics. Very pleas... See more

Rated 5 out of 5 stars

Have used the branch in Solihull for quite a few years, originally through Blackcircles, more recently booking with them directly. The service is always really quick, a good, reliable tyre garage serv... See more

Rated 5 out of 5 stars

Lovely tyres, lower noise than previous set,the tracking/wheel alignment was excellent. Steering tracks perfectly, no more vibration through steering wheel at speed. Malvern Tyres/Just Tyres comms we... See more

Rated 5 out of 5 stars

Very friendly staff and quick service. Booked in for 4 replacement tyres, paying for the tyres online to be delivered to their site. The staff outlined how long everything would take and promptly gav... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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Asks customers to review

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Replied to 27% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(18,992)

3,674 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

They got me an appointment the same day, they fitted the tyres very quickly, they were very reasonably priced and very professional!
Very happy with the service I received and I will be using them again.

4 July 2026
Rated 5 out of 5 stars

Another Great Experience

Two front tyres and tracking needed. Chris and his team were exceptional. Kept to the booked time. Courteous and professional in all dealings. Problem found with tracking on car and quote to rectify offered. I chose to do myself so took the vehicle away then returned two days later enquiring about a slot to do tracking. Chris looked at diary and said ‘ if you can wait 10 mins I’ll do it today. Perfect. So tyres and tracking sorted and utilised the £6 per tyre discount and Blue Light discount for tracking. Very good experience and a reminder why I take all your of our family cars to Chris at Just Tyres. Highly recommend.

8 July 2026
Unprompted review
Rated 1 out of 5 stars

If I could give this company zero…

If I could give this company zero stars, I would! Took my car in for new tyres and it turned out I needed new brake pads. Fine, as they showed me how bad they were. 2 weeks later, I took it to another garage for an MOT which failed because the calliper was losing brake fluid and apparently needed to be changed. The charge for this would have been in excess of £500, I took the car back to Just Tyres to speak to them about the calliper pipe they refused to look at it and also said it would need a new calliper but they wouldn’t be able to do it.

I took the car to SE Tyres in desperation and they looked at it and said that I didn’t need a new calliper, all that was needed was for the calliper pipe to be tightened up, which Just Tyres didn’t do correctly when they changed the brake pads and refused to check after the car had failed the MOT. Complete incompetence by Brian at Tonbridge Just Tyres and a lot of stress and inconvenience that was completely unnecessary. I will never go there again.

Big thumbs up to SE Tyres in Tonbridge though

10 July 2026
Unprompted review
Rated 5 out of 5 stars

So helpful

I booked and paid thinking they were a mobile tyre fitting company. When I realised they wasn't I called the Stourbridge office and explained my error. The gentleman was so helpful and understanding and apologetic even though my error. He advised for me to call Head Office which I did and the lady I spoke to r funded me immediately.
So I actually didn't use them but if I need new tyres I know where I am going in the future.

27 June 2026
Rated 1 out of 5 stars

Vehicle damaged, "repaired" with negligence, and now entirely ghosted!

Following a blowout, the AA recovered my vehicle to the Just Tyres Amersham branch for a tyre replacement and tracking. Unfortunately, while performing the tracking, the staff damaged my vehicle's front left CV boot.
While Amersham admitted fault and sent the car to their Chesham branch with assurances that qualified technicians would handle it, the subsequent "repair" was shockingly negligent.

The Reality of the Repair:
The car did not drive correctly afterward. An inspection by a qualified independent mechanic revealed a completely botched job:
The main CV boot clip was entirely missing.
There is clear evidence the boot may never have been replaced at all.
This negligence has now caused further severe damage, meaning the front left CV joint and wheel bearing both require full replacement.

Zero Customer Support:
Despite raising a formal complaint and making multiple attempts to contact Just Tyres customer service, I have been met with total radio silence. I am currently left with a damaged vehicle and a company refusing to take accountability. Avoid at all costs.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

No waiting

No waiting - arrived at the booked time and dealt with straight away. Puncture was quickly fixed.

3 July 2026
Rated 1 out of 5 stars

everyone who reading this comment never…

everyone who reading this comment never use this company for your car tyres because they don't put back the locking wheel nut back on your car my was missing and they not taking liability manager was not polite a disgraceful company can't be trusted with your car locking nut. i would call them a cowboys company no safety is involved at all. so if you don't want your car wheels falling off don't use this disgraceful company.

13 May 2026
Unprompted review

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