Just Tyres Reviews 

18,916
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 3,704 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and efficient service, often highlighting the smooth process from online booking to fitting. Many people found the staff to be friendly, professional, and helpful, with several reviewers commending their knowledge and positive attitude. The pricing is frequently mentioned as excellent and competitive, offering great value compared to other providers, making the overall experience very satisfying. However, some customers also noted issues with pricing, finding significant differences between online and in-store quotes. A few other people also felt that the quality of work was inconsistent, citing instances of scratched wheels, dents to their vehicle, or the use of second-hand parts. Additionally, some reviewers experienced service problems such as unexpected branch closures, incorrect parts being ordered, or long waiting times for appointments.

What people talk about most

Service

Reviewers frequently express satisfaction with the service, highlighting professionalism, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Price

People report positive experiences with price, often highlighting competitive and excellent pricing for... See more

Product

Customers consistently note ambiguous experiences with the product, specifically tyres. Many reviewers praise... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it easy and efficient to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very friendly staff and quick service. Booked in for 4 replacement tyres, paying for the tyres online to be delivered to their site. The staff outlined how long everything would take and promptly gav... See more

Rated 5 out of 5 stars

Competitive price for 4 x Michelin primacy 4 all fitted within the hour. I like the idea of ordering on line & booking an appt. Didn't mark my alloys when taking the wheel nut out unlike the last pl... See more

Rated 5 out of 5 stars

Lovely tyres, lower noise than previous set,the tracking/wheel alignment was excellent. Steering tracks perfectly, no more vibration through steering wheel at speed. Malvern Tyres/Just Tyres comms we... See more

Rated 5 out of 5 stars

Derek & Ian worked on fitting 2 tyres. Both were professional, courteous & knowledgeable. They explained the machinery being used and clearly take care & pride in the service they offer. I’m definitel... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(18,916)

3,610 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, booked new tyres online, arrived at centre, they were helpful, friendly and efficient, tyres were changed quickly and I was soon on my way, can recommend

1 April 2026
Rated 5 out of 5 stars

I FOUND THOSE WORKING AT THE LUTON…

I FOUND THOSE WORKING AT THE LUTON LUTON OUTLET VERY POLITE AND HELPFUL ,I MADE A MISTAKE IN ORDERING AND DATE INWHICH TO HAVE MY TYRES DONE ,WITH IN A DAY THEY NOTIFED MY TYRES HAVE BEEN REORDERED AND ARE READY TO BE FITTED

6 July 2026
Rated 5 out of 5 stars

Very helpful

I was running late and called the guys at Daventry.
I was reassured they would still get me sorted and to continue my journey.
They were great, ushered me straight in and fitted 2 front tyres on my van whilst ensuring the other customers weren't delayed.

6 July 2026
Rated 5 out of 5 stars

Good Service & Good Prices

This is my second time using JT. I've been given a same day appointment, choice of tyres to suit my budget and have been dealt with professionally, politely and in good time. Lee is a credit to the operation who provides you with reassurance that they will give a good service. (This makes a stark difference to the temporary replacement earlier in the year, who was disinterested and went out of his way to be as unco-operative and unhelpful as possible, unable to book me an appointment for a whole week because they were apparently so busy. I will continue to trust JT Lewes.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Will be a returning customer! Great service

Price, tyre availability and appointment all within your online store
Appointment itself was on time and actually was repaired so new tyre not required! Credit note authorised a day later, confirmed by text and received within the 5-7 window
Special mention to Will, Aylesbury branch, a credit to your business! Thoroughly impressed and was so professional

2 July 2026
Rated 1 out of 5 stars

Damaged brake calipers

The fitters scratched my alloys removing the tyres and old wheel weights and damaged my brake calipers by placing the new wheel weights in the wrong place, allowing them to strike the calipers with each wheel rotation. They accepted full liability after some persuasion with head office, but never followed up on any kind of repair. I was happy to not go back and have them touch my car again!

I also couldn't get the tyres fitted at the original appointment due to a rounded wheel bolt, which i suspect was also caused by them but I couldn't prove.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Quick, efficient and a lovely team! Was able to book in quickly for 2 new tyres.at a garage 5 mins away from my house. I arrived and was back on my way in less than 20 mins. Definitely be using Just Tyres again.
Definitely recommend

6 July 2026
Rated 5 out of 5 stars

Shout out to the Buckingham team

Went to Just Tyres with my friend who had had a flat. Have been there before and always had great service. Roger the manager was rushed off his feet but as in the past was incredibly polite and helpful. Everything sorted quickly. Service was great and to encounter such helpfulness and pleasantness from someone so under pressure was like a breath of fresh air and made my day. A big shout out to the team there. I will go back there every time (hopefully not too often!).

10 July 2026
Unprompted review
Rated 1 out of 5 stars

Scratched my wheel when removing the…

Scratched my wheel when removing the old tyre. Also tyre selection wasn’t very good. Would go elsewhere. Usually go to total tyres but at that point in time they didn’t have any tyres available for my car so had to come here.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic staff service every time

I had an early morning appointment and was served within minutes of the doors opening.
The service is fantastic by the staff there.
I use Just tyres for all of my tyre needs and the people there never let me down. It has been 100% for quality of tyres and service, and very quick. Thank you so much

8 July 2026
Rated 5 out of 5 stars

Excellent Service from Just Tyres

First time using Just Tyres and it won't be the last. Very competitive pricing, easy ordering and booking process. Excellent service from the fitting depot. Left my vehicle and picked it up later, ready to go.

5 July 2026

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