Booked on line , drove up car straight in no fuss, car worked on and two tyres changed and sorted. Asked while wheels off if they could check discs and pads which they did and confirmed all ok. Great... See more
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Fast service and actually fitted tyre when I arrived half hour early for fitting appointment rather than making me wait. Much appreciated. Very good price paid up front via online booking service.... See more
Company replied
I went to the garage today to repair a slow puncture I have had for a while. I mistakenly indicated the wrong tyre when asked to indicate the faulty one. After checking and finding no leak, I was not... See more
Arrived home from work and heard a hissing sound from the offside front tyre, phoned Just Tyres Strood and said I need a new tyre, they stated let’s see first as we may be able to repair it, within th... See more
Company details
Written by the company
We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.
Just Tyres, great, professional service for every customer
Written by the company
- We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.
Price Promise Guarantee
We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.
Contact info
Unit 4 Newlands, Knight Road, ME2 2AQ, Strood, England, United Kingdom
- 01634624296
4.7
Excellent
325 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 17% of negative reviews
Typically replies within 1 week
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Stood branch
Missed my time and rescheduled to later in the day and all completed without grumbles.
But the office really needs some work. The door handle is a vice grip which made me initially worry about workmanship.
10 April 2024
A good job done.
Although they were running late, I was kept informed, and when it came to it I did not feel the work on my car was being rushed with corners cut to catch up. The team were polite and very thorough, and I felt my car was in safe hands. The product was as I expected with the details being explained to me. e.g speed rating, road noise. When it came to the tracking no pressure but again a job well done. Also told to go back if any problems. All in all a positive experience.
3 April 2024
Great job well done
Very helpful staff definitely recommend and would not hesitate to use again
29 March 2024
The member of staff was very polite and…
The member of staff was very polite and job was done satisfaction.
23 March 2024
Very efficient and polite fitting team
Very efficient and polite fitting team. Checked the pressure on my other tyres, just good customer service. Definitely will be buying my tyres from Just Tyres in the future.
18 March 2024
Great Experience at Strood…
Absolutely can't recommend Strood branch enough, I paid for a new tyre online and when I got into branch they confirmed that I didn't need a new one as no puncture just an issue with valve, very rarely do you get honestly and integrity! So from now on happy to use this company for all my tyres and recommend. Well done to the 2 lads who work there, highly recommend.
8 February 2024
Great staff.
Great staff.
Bill was very knowledgeable and friendly.
Fast and efficient service.
Highly recommended.
20 January 2024
Very quick and easy
Very quick and easy. Turned up for my appointment and they were ready for me and completed my tyres swiftly
9 January 2024
Easy to book on line
Easy to book on line, cheapest quote for the same tyre with a quick, efficient and friendly tyre fitter.
I will definitely have this firm top of my list next time I require a tyre to be fitted.
3 January 2024
Nice friendly very efficient and a good…
Nice friendly very efficient and a good team
11 December 2023
Just tyres strood- dreadful service
Just tyres strood- dreadful service, book my car in for a new tyre for 11 o’clock and was still waiting for it to be done at 11.45. Clearly can’t cope with running the branch.
16 December 2023
Unprompted review
Reply from Just Tyres - Strood
Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it is disappointing to read your comments. Please be assured that this is not our normal level of service, however very occasionally appointments do sometimes run over and cause slight delays, however, we do ask our teams to keep customers updated with timings. I am sorry that you were unhappy with our service and we would like to thank you for taking the time to bring this matter to our attention.
Boys were thorough
Boys were thorough , nice very helpful attended to what I wanted carried out although it took time for them to track it right I personally blame the tools they had to use they need a upgraded tracker system really using a lot device, not helpful for them but no complaints, tyres done in record time
6 December 2023
No tyre fitted and unhelpful staff
Terrible experience. Dropped my car off to have a new tyre fitted in the afternoon, but wasn’t told until I walked in 8 hours later that the tyre never arrived. I wasn’t offered an alternative (I had a slow puncture so that would’ve been helpful) or even given confirmation if it would be there the next day. Even when I was asked about a refund I was told to look at my e-mails and had to find the number to call.
There are better options in the area that offer same day/next-day so look there instead, where the staff are competent and helpful.
6 December 2023
Reply from Just Tyres - Strood
Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it was disappointing to read your comments. We are sorry that your order did not go as expected and we would like to assure you that this is not our normal level of service, you should have been informed of any delays and we are sorry that this did not happen.
Threatening behaviour
I went to Strood office last Friday within my booked appointment. The guys were rude and abusive to me and my tyre was not changed. All because I asked why they did not ask me where the locking key was for the wheel. My tyre did not get changed. I phoned up head office and I'm still waiting on refund. DO NOT GO THERE.
24 November 2023
Reply from Just Tyres - Strood
Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it was disappointing to read your comments. Please be assured that this is not our normal level of service and your feedback has been passed onto the Divisional Manager for the centre to address with the team directly. Thank you for taking the time to share your comments with us.
Happy customer
Booked online. Arrived for appointment slightly late but the fitter was good about it. He said it would take around 30 minutes so went for a coffee. Sure enough, I went back 30 minutes later and he was just finishing.
18 November 2023
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