Error made at depot with wrong size front tyres ordered. Handled well by Depot Manager. Apologised and offered alternative at discounted price with free tracking thrown in. Also confirmed would mat... See more
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Booked online given a time slot for replacing two tyres, arrived in early but only had to wait five minutes before entering the garage. Excellent service quick and professional guys knew their jobs... See more
The price of the tyres and alignment was the cheapest compared to other providers for the same tyre brand and service. The service was great, I was kept up to date, informed on progress. The st... See more
Unfortunately there was a little wait time because they were so busy, but they completed my tyre change very efficiently. Will certainly have my rear tyres fitted by them when necessary.
Company replied
Company details
Written by the company
We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.
Just Tyres, great, professional service for every customer
Written by the company
- We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.
Price Promise Guarantee
We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.
Contact info
Hermitage Road, B91 2LJ, Solihull, England, United Kingdom
- 01212228237
4.7
Excellent
546 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 17% of negative reviews
Typically replies within 1 week
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Online booking was simple
Online booking was simple. Best value tyres and after arriving early they had all 4 tyres replaced and brakes checked in 45 mins. Great service.
19 September 2026
Used before and was on the two tyreswhole very…
Used before and was on the whole very good. Bit confusing to be told had the wrong tyres ordered but all good in the end
18 September 2026
technician provided good customer…
technician provided good customer service, was clear on what and why tyre being replaced. Price was also very good.
14 September 2026
communication wasnt key
staff was friendly the issue i had my tires came a day after my original fitting overall they got fitted on the next working day,they received a call to let me know my tires got delivered.
15 September 2026
Excellent service,staff very friendly…
Excellent service,staff very friendly and polite.Had booked in for 2 new front tyres.Drove straight in,no waiting was driving back out 20 minutes later.Really happy with the service. Thank you.
9 September 2026
Initial error handled well
Error made at depot with wrong size front tyres ordered. Handled well by Depot Manager.
Apologised and offered alternative at discounted price with free tracking thrown in. Also confirmed would match discounted price on same tyres for rear when needed.
Tyres fitted promptly.
A great example of good customer service after an initial error.
15 September 2026
Unprompted review
Great experience and service
The price of the tyres and alignment was the cheapest compared to other providers for the same tyre brand and service.
The service was great, I was kept up to date, informed on progress.
The staff, in particular the manager was very friendly and helpful.
I'm a regular, returning customer.
7 September 2026
Booked online given a time slot for…
Booked online given a time slot for replacing two tyres, arrived in early but only had to wait five minutes before entering the garage.
Excellent service quick and professional guys knew their jobs well and were helpful and polite.
Couldn’t have asked for anything better. Top team.
4 September 2026
Quick and effective tyre swap
Quick and effective tyre swap.
Just a bit annoying I had to wait a few days for a slot that suited my schedule.
2 September 2026
Not happy with the service
Sorry to say it, but it is what it is,Not happy with the service I got .
10 August 2026
Unfortunately there was a little wait…
Unfortunately there was a little wait time because they were so busy, but they completed my tyre change very efficiently. Will certainly have my rear tyres fitted by them when necessary.
27 August 2026
Reply from Just Tyres - Solihull
Thank you for your review! We’re happy to hear you’ll be coming back to us for your rear tyres when the time comes. We look forward to seeing you again!
Competitive price and helpful and…
Competitive price and helpful and obliging staff. I will definitely use again
25 June 2026
Satisfactory outcome.
I originally went to Just Tyres in order to have all 4 tyres replaced, and as part of the deal, Ash agreed to do free tracking. As things turned out, they were only able to obtain 2 tyres of the right size, and so I had to go to another company for replacement of the remaining 2. Ash agreed to honour the promise of free tracking, which I felt was very commendable, especially as only 2 of the 4 tyres were provided by them. Would I go to Just Tyres again? Yes, without hesitation!
29 June 2026
Unprompted review
The guys were very busy but did a good…
The guys were very busy but did a good job. Friendly efficient service. Many thanks.
16 June 2026
Excellent Service
Excellent online price
Clear price structure
Free brake and tyre test included
On the day helpful friendly and efficient staff
12 June 2026
Easy to order and book on line,and the…
Easy to order and book on line,and the staff at Hermitage Road were really friendly helpful and so quick.
8 June 2026
Polite efficient
Great service. My tyres were not there as ordered but they fitted upgraded or equivalent instead
6 June 2026
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