Just Tyres - Rooksley Reviews 

315
•
TrustScore 4.5 out of 5

4.7

Unit 2 Deltic Trade Park, Deltic Avenue, Rooksley, MK13 8LD Milton Keynes, England, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

These guys at Rooksly MK are exceptional when it comes to service, politeness, efficiency and just a pleasure You get emails or texts with time price and confirmation. I had a really bad experien... See more

Rated 5 out of 5 stars

Dan was really helpful, my tyre didn't come in the day it was ordered for but he took the time to reach out to head office for me and track it down. Came in next day and again Dan got me in at a tim... See more

Rated 5 out of 5 stars

Friendly service. Kept in the loop of what’s going on. Only two members of staff working on my visit so waited a bit longer than anticipated but was kept up to date all the way through. As someone who... See more

Rated 5 out of 5 stars

Competitive price for 4 x Michelin primacy 4 all fitted within the hour. I like the idea of ordering on line & booking an appt. Didn't mark my alloys when taking the wheel nut out unlike the last pl... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 2 Deltic Trade Park, Deltic Avenue, Rooksley, MK13 8LD, Milton Keynes, England, United Kingdom

  • 01908429768

4.7

Excellent

TrustScore 4.5 out of 5

315 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(315)

3,868 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great technicians

Great technicians, really helpful and knowledgeable. More than happy to advise and went out of their way to ensure I was safe driving away from the appointment.

28 December 2023
Rated 3 out of 5 stars

Make sure you have extra time and cash to fix their work

Good enough service, I like the booking system and the guys were great. The only reason for the 3 stars is because they gave me a tyre which had a faulty valve which I discovered less than 10 mins later when the tyre pressure dropped from 32 psi to 12psi (so surely they should have picked that up when the put the tyre on?) and I'm now having to take my car 30 miles down the road to the garage to get them to sort out my TPMS warning light, which is refusing to turn off. So whilst the service was OK and the tyre pricing was reasonable the amount of extra time and cost its taken me to rectify their work is pretty crippling at this time of year

12 December 2023
Rated 5 out of 5 stars

Highly Recommend

Booked an appointment to replace a tyre due to puncture. They took one look and advised me the could repair it instead, saving me over £100. Very honest, knowledgable and efficient.

14 November 2023
Rated 1 out of 5 stars

Poor customer service & Management.

Paid for tyres online, went to the appointment, the manager at the time was rude, refused to do the job and then refused to refund me. I was pressured to buying a more expensive tyre. Complained about the issue on 6th Nov. I've had 3 different conversations with management & customer services. It's 14th and still no resolution or outcome.

4 November 2023
Rated 5 out of 5 stars

Polite, pleasant and accommodating.

Polite, pleasant and accommodating. I was told to order online to get a better price on my tyres. There was a problem with the appointment I had made and was informed early enough to be able to make alternative arrangements.

28 October 2023
Rated 5 out of 5 stars

Excellent service from Lewis

I received excellent customer service from Lewis. He was under a lot of pressure being on his own, the phones wouldn’t stop ringing, he was juggling many plates at the same time yet still have top class service. He’s a credit to the company.

3 August 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look