Used just tyres after needing wheels aligned aswell as some new one, never knew it was there but so glad I came across it, he’s professional, helpful, made me and my daughter feel at ease and genuinel... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 17% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great price and service
The staff were helpful and friendly, great service and quick tyre change feel safer now.
Booking process is easy used.
Quick and easy to book needed tyres…
Quick and easy to book needed tyres immediately had them in stock at a very reasonable price booked paid and fitted within one hour
Tyre replaced and inflate tyres on the way to home
I recently changed tyre in the Daventry center. They have committed time to replace tyre 10:30 and was there 5 mins before and they were just like very easy though I was waiting to fit tyre and took long time to fit the new tyre and as soon as I started driving dashboard was showing inflate tyre and was keep resetting. While you book they promise so many options ex: free break check etc for free but they don’t deliver it. Not recommended. I had to go to Halfords again for the inflate tyres.
Excellent Service
Excellent service from the team at St Neots Just Tyres yesterday. Popped in to see if they could repair a slow puncture for me. They looked at it straight away, diagnosed a faulty valve. Replaced it and I was on my way within 15 minutes. Would definitely recommend them.
Great prices and great service
Great prices and great service. Definitely will be using them again
A better way to buy tyres
Easy to use web site for finding the correct tyre, ordering and booking an appointment with your preferred supplier and location. Excellent prices too. Tyre buying just got easier.
Easy to book
Easy to book, staff friendly and changed the tyre quickly.
Only disappointment was I asked if they could put some air in another tyre as the warning light had come on….they didn’t.
### Review titlGreat online booking experience, but extremely disappointing fitting servicee:
### Review title:
**Great online booking experience, but extremely disappointing fitting service**
I purchased two tyres from Just Tyres online and was initially very pleased with both the price and the straightforward booking process. I booked an appointment for 8:30am on 21st October 2026 at my nearest fitting centre. Unfortunately, that's where the positive experience ended.
**Firstly, finding the fitting centre was unnecessarily difficult.**
My booking was made through Just Tyres, and naturally, I expected to arrive at a business displaying the Just Tyres name. However, when I reached the postcode provided, there was no Just Tyres anywhere to be seen.
After driving around and even asking people nearby if they knew where the business was, I eventually had to telephone Just Tyres for directions. Only then was I informed that the fitting centre was actually called Discount Tyres.
Surely, when booking customers into a fitting centre operating under a completely different name, this should be clearly explained in the booking confirmation?
**Unfortunately, the experience didn't improve when I arrived.**
I eventually arrived at approximately 8:40am to find the shutters closed, which initially made me think the premises weren't even open.
Shortly afterwards, the shutters opened and three members of staff came out of the service centre. They then proceeded to move three vehicles out of the premises, which I assumed were customers' cars that had been kept inside overnight.
I was instructed to drive inside and park to the left of another vehicle. However, the entrance was partially obstructed by tyres, making it awkward to manoeuvre into the space.
Once I got out of my car, the conversation with the fitter was incredibly brief.
"Back or front?"
"Front," I replied.
As I drive a Tesla, I asked whether they could also rotate the existing rear tyres to the front as part of fitting the two new tyres, particularly as there were three members of staff present and I appeared to be the only customer.
The response was a blunt "No", followed by an explanation that there were too many sensors on the vehicle and moving the wheels around would mess things up.
There was no attempt to explain this properly, offer an alternative or provide anything resembling friendly customer service.
At this point, I was already beginning to regret choosing this fitting centre.
**However, the condition of my wheels when the job was finished was the most disappointing part of the entire experience.**
When I was called over and told the job was done, I genuinely couldn't believe what I was looking at.
I've been driving for over 40 years, and I have never collected a vehicle after having tyres fitted and seen such a mess.
Both new tyres were covered in excessive amounts of tyre-fitting lubricant. It wasn't just a small amount around the edges; it was smeared across the tyres and onto the wheel trims.
I appreciate that lubricant is necessary when fitting tyres, but surely cleaning up afterwards should be a basic part of completing the job professionally?
When I politely asked whether the wheels could be cleaned, the reaction I received made me feel as though I was being unreasonable for even asking.
The fitter reluctantly tore off some blue workshop roll, sprayed WD-40 onto it and made what I can only describe as a half-hearted attempt to wipe the mess away.
He then told me, "That's the best I can do."
To make matters worse, he actually suggested that I take my car to a car wash or use a jet
Roger the manager - So professional and helpful
Just Tyres in Buckingham is managed and fronted by a man called ROGER. He is always really friendly, super helpful and extremely professional. He is the sole reason I go to Just Tyres in Buckingham and am less worried about whether the tyre price is the cheapest around.
Very Efficient service and took the…
Very Efficient service and took the team at Ludlow 20 mins to change all 4 tyres. Great Service
Excellent customer service !!!
Great price and excellent service.
Good online price
Good online price, Quick booking appointment and polite and present and advise customer services
Thank you
Mason gave me a wonderful experience…
Mason gave me a wonderful experience with my tyres and had amazing customer service skills, I will defintly be coming back and recommend this place to my friends. Thank you
Yokohama Tyres
I ordered 2 Yokohama Tyres from the website due to the grip I wanted
Instead when I went to garage to have them fitted, it turned out, totally different grip design to what I ordered
Order no: 209707
Will not use them again
Very helpful and effoicient fitting team
Really impressed with the service
Really impressed with the service, nice and straight forward and even came out to put my spare wheel on for me before taking the car in to get punctures fixed
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








