Just Tyres - Cambridge Reviews 

174
•
TrustScore 4.5 out of 5

4.3

Clifton Road 30, CB1 7EB Cambridge, England, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

5pm appointment on Friday 28th Aug in Cambridge. Staff had tried to call earlier to postpone because one staff had an injury, but couldn’t get hold of me. As I had arrived, he still changed all tyres... See more

Rated 5 out of 5 stars

Really simple and straightforward to get a new tyre purchased and replaced on my car. The online booking was really simple; however try and double check the size of the tyre before purchasing. I... See more

Rated 5 out of 5 stars

I was very impressed by the manager at the branch. He dealt with a customer who was misquoted for his tyres in a generous way, and rescued another customer when her car had a puncture. He then proce... See more

Rated 4 out of 5 stars

The Good: All staff were of pleasant demeanour, efficient snd knowledgeable Website simple to navigate and very competitive prices Branch clean, tidy, easy to find and sufficient parking The No... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Clifton Road 30, CB1 7EB, Cambridge, England, United Kingdom

  • 01223 650150

4.3

Excellent

TrustScore 4.5 out of 5

174 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(174)

3,923 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered 5 premium tyres for my…

I ordered 5 premium tyres for my motorhome, due to the 80psi they needed high pressure valves. I contacted the Cambridge branch several days before the booking and was told if I ordered the tyres they would get the valves.

On the day of fitting I rang the branch, valves not in would I book in again in five days time which I did.. I went in person the following day to ensure the valves would be in and was told they would be ordered ready for fitting 4 days later

On the day of fitting I called them again and was told the manager had ordered them and they are not in - a phone call later and it was found the manager had not ordered them, they had no idea when they would be in or when they could fit the tyres

I contacted the main office and have requested a refund as I needed a reliable company who would fit them. I actually chose this company over Black Circles so have learned my lesson

The people in the head office were very helpful and quite understood why I wanted a refund, the txt arrived as promised confirming the refund, if only the fitting station was as efficient

I was going to oder 4 new tyres for my car as well but will obviously go else where now

10 March 2026
Just Tyres - Cambridge logo

Reply from Just Tyres - Cambridge

Thank you for taking the time to share your experience. We’re sorry to hear about the issues you encountered with your booking and the delays around the valve order. This isn’t the level of service we aim to provide. Your feedback has been passed on to ensure improvements are made at the fitting centre. We appreciate you bringing this to our attention.

Rated 4 out of 5 stars

Decent experience

The mechanics were decent, quick and polite - I appreciated their help. The front office could do with a bit of a tidy / clean - first impressions count.

21 February 2026
Rated 5 out of 5 stars

Good experience

Booking was really easy, the tyres were good value compared to other retailers, the people fitting them were friendly and helpful and I didn't have to wait long.

16 February 2026
Rated 1 out of 5 stars

Appalling: Safety concerns and low standards.

Appalling. I recently bought two front tyres at the Just Tyres Cambridge branch, and the experience was deeply disappointing from start to finish.
The staff were unfriendly and seemed reluctant to do the work; they left me alone in a grubby reception area for 15 minutes while one disappeared—presumably to eat lunch. The service bay was tiny, and when another customer arrived after me, the two employees prioritised them, blocking my car in and removing all four wheels from the new arrival. This delayed my job by 30 minutes while they finished.
The facilities were filthy—the toilet had faeces in the sink, with no handle to access it or the actual toilet cubicle.

When I finally got my car back, the heating was blasting at 26°C, making the interior uncomfortably hot, suggesting someone had sat in it with the engine running and heat on full. Worryingly, my fuel gauge showed a noticeable drop—the low fuel light came on despite having 121 miles left in the tank when I arrived.

Today, driving further for the first time, a warning light revealed the new front tyres were over-inflated (one at 39 PSI, the other 37 PSI; should be 33 PSI). The rear tyres weren’t checked at all—one at just 25 PSI, the other 29 PSI. Overall, poor service, hygiene issues, and substandard work that put me at risk driving my car on the motorway today.

16 February 2026
Just Tyres - Cambridge logo

Reply from Just Tyres - Cambridge

Thank you for your review, and I’m very sorry for the experience you’ve described. The delays, the condition of the facilities, the way your vehicle was returned, and the incorrect tyre pressures are all unacceptable and fall far below the standards we expect. . Please get in touch with us on 01908 634 700 or email customerservices@justtyres.com and share any details that might help us investigate this further.

Rated 5 out of 5 stars

Great Job! Well Done!

Great Price
Great Service
Great Staff
Maybe could have been a bit quicker?
But better the job is done correctly taking a little more time, than rushed and things missed!
Thank You!!

12 February 2026
Rated 5 out of 5 stars

Friendly staff

Friendly staff, quick service. Both rear tyres replaced in half hour and same day service with the tyres that I wanted

9 February 2026
Rated 4 out of 5 stars

Hardworking staff

The 2 staff were great, hardworking and warned me that they were running late and my appointment time would overrun. It took 2 hours instead of 30mins.
They hadn't had a break but carried on regardless.
The new tyres look good.

3 February 2026
Rated 5 out of 5 stars

Great service - will use again

When having tyres replaced in the past, I've had some dreadful experiences and been in some pretty grim locations. However, Just Tyres were great, started work immediately at the agreed time, were polite and helpful and appear to have done a good job. Combined with a wide tyre selection and competitive pricing, I highly recommend.

26 January 2026
Rated 2 out of 5 stars

2 new front tyres and wheel alignment…

Booked in my car for 2 new front tyres and wheel alignment. Arrived for the 10am booking, but I waited over an hour only to be told that the alignment lasers weren't working due to the cold. I don't blame the staff for this at all, as this wasn't their fault, but it meant that I'd either have to wait longer or come back another day.

Chose to rebook and brought my car back 2 days later. I was told there was 1 car ahead of mine and that they'd ring me when mine was done, but after going for a wander nearby and no phone call after 1 hour and 50 minutes, I decided to head back and see what was going on. As I approached I realised my car hadn't even moved and this was confirmed when the manager followed me into the office to pick up my keys. He apologised that my car wasn't done and that it wouldn't be long. I waited over 2 hours for a wheel alignment that only took 10 minutes. There may have been issues with the car before mine that I wasn't made aware of but the 2 occasions I've now had that took a lot longer than expected, makes it difficult to give a positive review. This wasn't helped when, a few days later, I found the front tyres had 40 psi in them, when they should have had 32. Staff were friendly but the whole experience took a lot longer than expected and a quick call to explain the delays would have been appreciated.

6 January 2026
Rated 2 out of 5 stars

I arrived at schedule time but was sent…

I arrived at schedule time but was sent away
Had to book another time and arrive again .
Service on second day was good
Was let out with tire pressure alarms on
After alerting team added air but it was still alerting need to change the pressure meter.
Team was very nice and provided ample explanation and very friendly

27 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look