Just Tyres - Bedford Reviews 

305
•
TrustScore 4.5 out of 5

4.3

78A Ampthill Road, MK42 9HP Bedford, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I've been taking various cars to the Bedford branch for years. Service is always prompt, courteous and a reasonable price. Steve is also a sound bloke. Good to find someone who won't patronise or r... See more

Rated 1 out of 5 stars

To be honest not even worth the one star. Had my two front tyres replaced here, not only did they damage my alloys, they also managed to break the tyre pressure sensor trying to blame it on previous p... See more

Rated 5 out of 5 stars

Ordered a single replacement Bridgestone Potenza S001 tyre on 25th January 2026, for fitting at Just Tyres in Ampthill Road (Bedford) on 27th January. Price of tyre was competitive and website offered... See more

Rated 5 out of 5 stars

Ordered Tyres online after being let down by Formula 1 in Bedford. A courtesy call was given as requested when Tyres arrived. Fitted at appointed time by friendly staff.


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • 78A Ampthill Road, MK42 9HP, Bedford, England, United Kingdom

  • 01234430648

4.3

Excellent

TrustScore 4.5 out of 5

305 reviews

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Asks customers to review

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Replied to 17% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(305)

3,868 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

The fitter at Bedford was very pleasant in spite of being quite busy tyre changing and supervising a young assistant. He was also very thorough doing tasks which other organizations do not carry out. Unfortunately the parking space is very limited which takes up some of his time juggling the space for vehicles arriving and departing. Ampthill Road can be very busy making access and egress difficult. New premises would solve a lot of problems and allow for expansion of the business - in my view.

2 March 2024
Rated 3 out of 5 stars

Not ready on the day

Tyres weren’t ready on the day we were booked in. Was expecting to get a call on the following Monday but didn’t so had to chase myself.
Offered a free wheel alignment and checks to compensate, but had to ask again for this. Would think twice before using again.

14 February 2024
Rated 1 out of 5 stars

Do not trust these people

Do not trust these people. I went there to check one of my tyres for a puncture, hoping the tyre could be repaired as I just recently had all 4 wheels replaced. The assistant barely touched the tyre and told me it couldn't be repaired and needed replacement. They offered a new tyre for £100 whereas the same tyre at Halford cost £83.The next day, I went for a second opinion at Fast Fit and they repaired the tyre with no problem. Just Tyres obviously can't be bothered with providing the service.

2 February 2024
Unprompted review
Just Tyres - Bedford logo

Reply from Just Tyres - Bedford

Thank you for taking the time to leave a review, we strive to achieve a high level of customer satisfaction and so it was disappointing to receive one star. Our puncture repairs work with the British Standard - BSAU159, who define limits to the location, size, and number of repairs that can be carried out. Unfortunatley, if a puncture falls outside of these recommendations, for safety reasons we do not carry out the repairs. Please be assured that customer service is a high prioirty for us and we would not turn away work for no reason, please accept our apologies that we were unable to assist on this occasion and thank you for sharing your experience.

Rated 1 out of 5 stars

Just Tyres Bedford. Poor service

I placed an online order for the tires and scheduled a fitting appointment for 15:30 on Thursday. Anticipating a smooth process, I contacted your Bedford branch at 15:00 to confirm the availability of the tires, only to be informed that they were not in stock, and the staff could not provide assistance.

In an effort to address the situation promptly, I reached out to your head office, where a helpful lady assured me she would investigate the matter and promised to return my call. Unfortunately, despite her initial commitment, I did not receive any follow-up communication.

This incident resulted in the cancellation of a prior commitment to accommodate the tire fitting. It would have been greatly appreciated if your team had proactively communicated the delay, allowing for better planning on my end.

In light of these challenges, I made the decision to cancel my order with Just Tyres. Subsequently, I placed an order with MQ Tyres, who efficiently arranged for the fitting of four new tires on the same day.

I believe open and transparent communication is crucial in fostering positive customer relationships. I trust that this feedback will be taken constructively, and improvements will be made to ensure a more seamless experience for customers in the future.

2 January 2024
Just Tyres - Bedford logo

Reply from Just Tyres - Bedford

Thank you for taking the time to leave a review for our company, we strive to achieve complete customer satisfaction, so it is disappointing to receive a one-star review. Unfortunately, from the information contained in this review we have been unable to identify your details on our system. The Area Manager for the centre would like to discuss this matter with you. Please could you contact us on either 01908 222208 or customerservices@justtyres.com, where we would be happy to address any queries that you may have. In the meantime, thank you for taking the time to leave your review.

Rated 5 out of 5 stars

All very good...

I placed my order online with the Bedford Depot.
Received a call to let me know the tyres had arrived so managed to get them fitted earlier than the original booking.
Fast, efficient and friendly service.
Thank you

23 December 2023
Rated 5 out of 5 stars

Start to finish a very satisfying experience …

From the moment we arrived at the depot we were made welcome, everything was explained to us in detail.
We were told it would take between 30 and 45 minutes to fit the tyres, and we were offered tea or coffee, we opted to use the time to pop to the local shop and returned about 25 minutes later fully expecting to have to wait another 10 minutes or so, we were pleasantly surprised to be informed that everything was done and the car was good to go. Lovely people, friendly and polite.
Great service and even better value for money.

13 December 2023
Rated 3 out of 5 stars

Reasonable prices and easy to book on…

Reasonable prices and easy to book on line.
Your employee on site was working on his own and appeared a bit over run with walk ins on the day we booked.
Tyre pressure was set too low and had to correct at another garage the following day

25 November 2023
Rated 5 out of 5 stars

Despite the company I ordered from…

Despite the company I ordered from messing up the order, Just Tyres were more than helpful with sorting my car. They fitted me in the next day and were very accommodating, thank you very much.

15 November 2023
Unprompted review
Rated 3 out of 5 stars

Booking system terrible

Booking system terrible. Three cars booked for same time with 1 fitter available!!!long delay in fitting £800 worth of tyres.
Fitter excellent.

2 November 2023
Just Tyres - Bedford logo

Reply from Just Tyres - Bedford

Thank you for taking the time to leave a review for our company, we strive to achieve a high level of customer satisfaction and so it was disappointing to read your comments. On occasions we do have work run over but ask our team to keep customers informed of any delays. We apologise for any inconvenience that this caused and thank you for taking the time to bring this matter to our attention.

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