Just Right Pet Food Reviews 

203
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

So I haven't been happy with our dog food and with them being senior, I want to help them stay healthy with a good diet. So I checked the farmers dog and various fresh food sites. Then I stumbled acr... See more

Rated 5 out of 5 stars

Finally my picker eater is loving this dog food! I had changed food twice before finding Just Right. I thought what I was feeding him was healthy until I read the ingredients. Just Right uses healt... See more

Company replied

Rated 5 out of 5 stars

I have two dogs I rescued in the past year, they were both puppies from different places. One is River is a Pit Mix and Zoey is a Shepard mix. They both had tons digestive problems with any food I tri... See more

Rated 1 out of 5 stars

My dog will normally eat *anything* and with excellent appetite. When our first bag came, she was not enthusiastic and ate much more slowly, instead of wolfing it down. Over time, she stopped eating... See more

Company replied

Company details

  1. Pet Store
  2. also in
  3. Pet Supply Store

About Just Right Pet Food

Written by the company

Just Right is personalized, complete and balanced dog food created by experts – and you.

Just Right creates personalized dog food blends as unique as your dog. To create the ideal blend, we combine details you share about your dog with our nutritionist’s expertise. Your dog’s unique food is delivered to your door as part of a 28-day subscription.

Each blend we build is hand-scooped by devoted dog people in Clinton, Iowa. We measure, scoop, pack and sign each bag specially for your dog. Then we deliver it to your door on a schedule that works for you. Customized, convenient and backed by the Good Housekeeping Seal, Just Right is made to feed what makes your dog special.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

203 reviews

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4.3

All reviews

(203)

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Rated 2 out of 5 stars

Wanted to Support the Clinton facility

I really want to support the Clinton, Iowa facility. It is local and hometown for me. I know people who have and do still work there. It is a suppressed area and Nestle/Purina is one of the best jobs the area has to offer. They also support local charities and community groups.

But this blend just isn't what I hoped for. The protein is too high for an inactive little dog and his liver values at his last vet appt reflect it. I tried looking into other combination of ingredients with Just Right and they are all high protein levels.

The formula looks and smells exactly like the JustRight beef version our other dog has and neither dog seems to be a fan of the taste. Miles, odd as it seems, dislikes beef flavored anything. Jasper is a picky eater... and he will eat the Just Right if I add some wet food to it.

27 July 2022
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Reply from Just Right Pet Food

Thank you for choosing Just Right. We are sorry to hear of your disappointment. We would like to learn more about your experience. When you have a moment, please reach out to our team directly at 855-842-0493 (Mon-Fri 9 AM - 5 PM CT) so we can learn more and better assist.

Rated 3 out of 5 stars

All three of my dogs won’t eat it

All three of my dogs won’t eat it! I tried putting it with there old food, fresh cooked chicken, adding water and nope won’t touch the food or they eat around it and will leave this food. They are very picky eaters unfortunately. I had hard time getting them to eat their old food Purina small bits that’s why I was hoping they would like this food, but nope they refused to eat it they would eat only the chicken or old kibble leave this food in the bowl. Luckily I didn’t pay full price for it since it was 50% off the first order. What a waste of money though now I have food I’ll have to give away or toss cuz they will probably never eat it. Update: Purina will be refunded me. Weird they don’t have a return policy though but I explained my issue and they offered me my refund. So I will be donating the food to a shelter or somewhere who will take it. Changed it to three stars because they were kind enough to refund me

18 July 2022
Unprompted review
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Reply from Just Right Pet Food

Thanks for giving Just Right a try for your pups, Patricia. We are sorry to hear that they did not enjoy, but we appreciate you sharing your honest feedback with us.

Rated 2 out of 5 stars

Not recommended

I'm sorry. May work for some buty dog is picky and did not like it. Website appears to be user friendly but kept having issues with his blend and rcvd the wrong blend back to back. I would not recommend if you have a picky eater. Not worth the price

8 July 2022
Unprompted review
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Reply from Just Right Pet Food

We are sorry to hear of your frustration and disappointment, KaSandra. We would like to learn more about your experience. When you have a moment, please reach out to our team directly at 855-842-0493 (Mon-Fri 9 AM - 5 PM CT) so we can learn more and better assist.

Rated 3 out of 5 stars

He loved it for a week

He loved it for a week, but picks out ALL of the peas & carrots.

6 July 2022
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Reply from Just Right Pet Food

Thank you for giving Just Right a try! Please feel free to reach out to us directly at care@justrightpetfood.com and we'd be happy to help you make changes to your pup's blend.

Rated 3 out of 5 stars

No reaponse to my negative review

Supposedly, this company reaponds to 9 out of 10 negative feedbacks and responds to them in under 24 hours. I must be thatc1xout of 10.
I wrote a review prior to canceling this delivery as well as those for my 2 other dogs. The other two reviews were negative but I have never heard back from anyone.

2 June 2022
Unprompted review
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Reply from Just Right Pet Food

We are sorry to hear of your disappointing experience, Richard. Please feel free to reach out to our team directly at 855-842-0493 (Mon-Fri 9 AM - 5 PM CT) so we can learn more and better assist.

Rated 5 out of 5 stars

My dogs freaking love this food!!

My dogs freaking love this food!!! My pickiest eater gobbles it up and leaves a clean plate every time! Thank you for creating these blends!

28 May 2022
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Reply from Just Right Pet Food

It's awesome to hear that your dogs love their Just Right blends! Thanks for sharing your support, Glenda!

Rated 5 out of 5 stars

I’m very happy I came across just right…

I’m very happy I came across just right pet food. Before I ordered my dogs perfect blend I went through so many brands of dog food and was trying to find something she would enjoy eating and that it had good nutrition for her. I’m very happy with the blend jut right made for my dog. She very much enjoys her food and I started to notice how shiny and health her coat looks. Thank you for this perfect blend.

22 May 2022
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Reply from Just Right Pet Food

It's awesome to hear the differences you have noticed in your pups, Vanessa!

Rated 5 out of 5 stars

I’m so pleased to have a quality food…

I’m so pleased to have a quality food w/o the high cost. I was feeding my Pom a “high quality” expensive brand and the main ingredient was corn. So I googled and found Just Right. He doesn’t eat much, but the cat does! Lol she loves the food as much as he does 😂 and I love the customization and the use of a photo of my Carter on the bag. Awesome

18 May 2022
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Reply from Just Right Pet Food

It's great to hear that Carter loves his personalized blend! Thanks for choosing Just Right!

Rated 4 out of 5 stars

Good Experience with them can improve…

Good Experience with them can improve but overall good experience

18 May 2022
Unprompted review
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Reply from Just Right Pet Food

Thanks for choosing Just Right, Suzane! Please feel free to reach out to us at care@justrightpetfood.com if you have any further questions or concerns.

Rated 5 out of 5 stars

Sir Winston

Sir Winston
My little buddy has more energy now that he is eating his blend of food! Thank you guys!

15 May 2022
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Reply from Just Right Pet Food

Love to hear this, thank you for reviewing!

Rated 2 out of 5 stars

I can not get any of my 3 Dogs to eat…

I can not get any of my 3 Dogs to eat it. I will keep trying for 10 days and I Have even wet it with broth and water and heated it up for them but still nothing!!I was hoping to find them a good food that they will eat. So PLEASE Cancel my subscription. THANK YOU!

11 May 2022
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Reply from Just Right Pet Food

Oh no, Bonnie! So sorry to hear this! We've canceled your subscriptions. Please email us at care@justrightpetfood.com for feeding tip/tricks.

Rated 3 out of 5 stars

Can't get up to 4th star yet.

The kibble appears to be fine and my dog has no issues with it.
However, is it outstanding? I don't think so as it appears to still be just kibble, albeit "fresher", but more expensive. Continuing to evaluate.

9 May 2022
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Reply from Just Right Pet Food

Thank you for your review, Mark.

Rated 4 out of 5 stars

Still picky, having to add wet food.

I am a new customer who has a picky eating dachshund. He liked the food and ate it just fine the first week but has suddenly stumbled back from it.
Not sure what changed, he prefers to have wet food added as I had used to do for him before I started Just Right dog food. Not sure what it is he doesn't like about it, likely the carrots but I had ingredients changed on the next order to see how he likes the next bag.

I don't blame y'all not at all. I just have a picky eater. Expect more from me in the future.

7 May 2022
Unprompted review
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Reply from Just Right Pet Food

Stick with it, thanks for the review!

Rated 5 out of 5 stars

We have tried a lot of dog food brands…

We have tried a lot of dog food brands over the years. The ingredients listed are much the same between brands which makes picking the "right and or best" one is hard to do. Here are the differences between another brand and Just Right. 1) I got to create my dog food 2) being a smaller company makes me feel like they care about MY dog 3) the food smells good 4) who does not love the personalized name brand and picture on the bag. The one thing I noticed first and most after we started our dog on Just Right, her fur is so soft, and she stopped itching about 90%. I have recommended this pet food to all my friends. THANK YOU for caring about MY DOG!

3 May 2022
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Reply from Just Right Pet Food

What a testimonial! Thanks so much. We are happy Soji is doing so well :)

Rated 5 out of 5 stars

My dog loves this food

My dog loves this food. He's excited to eat it everyday. The smaller kibble is perfect for his smaller size and age. I like being able to choose and customize his ingredients and the resealable bag keeps it fresh. And always love the convince of home delivery on my schedule.

1 May 2022
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Reply from Just Right Pet Food

Wonderful to hear, Heather! Thank you for letting us know!

Rated 4 out of 5 stars

Good Food, Logistical Hiccups

The food definitely appeals to my dog!

The reason for 4 stars instead of 5 stars is that I did not get advanced notice of intent to ship with this most recent shipment. I received only the notice that it had been shipped. As I had intended to adjust the shipping date to a month later, this was unexpected. I was satisfied with Just Right’s Customer Service response to my inquiry/complaint.

A much more minor disappointment was that only the first bag contained the photo of my dog on the label. I allow that I may have misread the promotional offer under which we got our first shipment, but I was still disappointed.

1 May 2022
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Reply from Just Right Pet Food

Hi Julie! Thanks for writing. Be sure to check your spam; sometimes our upcoming order reminder emails that send 48 hours before orders process get caught there.

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