Just Radiators Reviews 

4,146
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 918 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and wide selection of products, finding radiators that perfectly suit their needs and decor. The delivery service is frequently highlighted for its speed and efficiency, with many items arriving promptly and well-packaged. People appreciate the exceptional service and the helpful, knowledgeable staff who provide excellent support from initial inquiry through to delivery, making the entire process smooth and easy. However, some customers also noted occasional issues with missing or incorrect components upon delivery, such as valves or brackets. Additionally, a few people experienced manufacturing defects or found minor aesthetic discrepancies with product parts, though these instances were often resolved efficiently by the company.

What people talk about most

Product

People report positive experiences with the product, often praising the quality, competitive pricing, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Customers consistently note positive experiences with quality, with many describing products as good, solid,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its brilliance and efficiency.... See more

Staff

Consumers find staff to be exceptionally helpful and efficient, with many reviewers praising specific... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order. Great website. We're delighted with our Aged Brass column radiator. The only slight niggle is the 2 L shaped bracket that hold the radiator to the wall at the top are silver. Which we d... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate website, amazing range. I had a small query that was answered quickly and effectively over the phone. Painless ordering, my selection indicated the additionals Valves and connect... See more

Company replied

Rated 5 out of 5 stars

Bought a radiator showing in stock but wasn’t actually in stock, received a message offering me the same style but slightly larger and offered me this choice for the same price. Radiator looks good bu... See more

Company replied

Rated 5 out of 5 stars

Always very quick and efficient with supplies. Recently on an order of three radiators, we mislaid a set of hanging brackets on our site. A spare set was dispatched the next day, without any charge or... See more

Company replied


Company details

  1. Radiator Shop
  2. Heating Equipment Supplier
  3. Interior Designer

Written by the company

Just Radiators are an award winning radiator supplier of leading brands. We have 1000’s of radiators to choose from including designer, traditional and cast iron radiators and an extensive range of towel radiators and valves. Free delivery and next day delivery available from many of our stocked products. Shop online or call 01772 346933


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,146)

915 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Love the radiator finish

Love the radiator finish.
Only issue was leaks from radiator tails.
It seems like the 1/2 “ bsp tappings are such that a 1/2” bspt tail has to be screwed in very deep and tight to make a seal.

5 April 2026
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Reply from Just Radiators

Hi John, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Brilliant service

Brilliant service, delivery was prompt, would recommend.

29 March 2026
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Reply from Just Radiators

Hi Mrs P Winchelsea, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Difficult size of radiator to source

Difficult size of radiator to source, found Just Radiators on line and found the price plus carriage to be compatible with a local supplier who did not want to transfer the sales between branches which would have meant a 60 mile round trip to purchase this item.
I was not wanting this ASAP so I could not see a problem with a nationwide company accomplishing this sale, however Just Radiators supplied and delivered this within 3 days between their North of England depot and Central Scotland
So pleased with purchase price and delivery

4 April 2026
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Reply from Just Radiators

Hi Jim, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Love the radiators

Love the radiators - look fantastic - quick delivery

27 March 2026
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Reply from Just Radiators

Hi Sharon, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Good communication throughout

Good communication throughout. Delivery driver was helpful.

26 March 2026
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Reply from Just Radiators

Hi Mr Andrew, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Great service

This is the second radiator that we have purchased from Just Radiators. Great service, quick delivery time and a really lovely radiator

26 March 2026
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Reply from Just Radiators

Hi Carol, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 4 out of 5 stars

Very good service and delivery times

Very good service and delivery times. Radiators are good and price was right. I will buy from them again. Good looking radiators.

1 April 2026
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Reply from Just Radiators

Hi Scott, thank you for your review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Bought a radiator showing in stock but…

Bought a radiator showing in stock but wasn’t actually in stock, received a message offering me the same style but slightly larger and offered me this choice for the same price. Radiator looks good but only time will tell how it performs as not yet installed. Good service ✅

30 March 2026
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Reply from Just Radiators

Hi Anne, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Recent order

Excellent service and guidance in store together with impressive next day delivery of all radiators and accessories. Thank you.

31 March 2026
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Reply from Just Radiators

Hi Mr David, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Really impressed with the service from…

Really impressed with the service from Just Radiators. Delivery exceeded my expectations — it arrived within 24 hours of purchase, in perfect condition. The packaging was minimal but very well designed, and the driver handled everything with care. On top of that, the radiator itself looks fantastic. Highly recommended!

31 March 2026
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Reply from Just Radiators

Hi Peter, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

To date we have purchase 8 radiator…

To date we have purchase 8 radiator over the past 12 months

31 March 2026
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Reply from Just Radiators

Hi Mr Biggle, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

5* for these helpful people

I am giving Dylan, Ellie and the whole customer service team 5*. They are so knowledgeable and have been so helpful on my long journey to buy vintage-style radiators for my new flat.
Originally I was planning to buy from my local plumbing showroom but the prices were huge, and the lower price alternative rads they offered me got awful reviews on Trustpilot, so I decided to look online. It's a bewildering product area for a beginner like me, but I did start to make progress and I liked the designs, colour choices and prices at JustRadiators (plus they get great reviews). I had a lot of questions though and I rang to get help many times. They always answered quickly and were very knowledgeable and friendly. It was a little frustrating that even with an account, you can't put items in your shopping basket and come back to them later (after you've closed your browser) so I would work out my rads repeatedly until I was ready to order. That's now happened and I am excitedly awaiting delivery. I don't think I would ever have got to this point without the brilliant assistance of the Just Rads team. Thank you :)

25 March 2026
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Reply from Just Radiators

Hi C James, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Superb quality

Superb quality
Great value for money
Great choice
Would definitely recommend

26 March 2026
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Reply from Just Radiators

Hi Mr B, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

Rated 5 out of 5 stars

Always very quick and efficient with…

Always very quick and efficient with supplies. Recently on an order of three radiators, we mislaid a set of hanging brackets on our site. A spare set was dispatched the next day, without any charge or quibble, even though it was no fault of Just radiators. That is what I would call, true customer service.

26 March 2026
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Reply from Just Radiators

Hi Robert, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Radiators

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