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JustPlay Reviews 1,904

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the app's ability to provide a source of income through playing games, with some finding it a reliable way to earn small amounts. People enjoy the variety of games offered and the convenience of cashing out directly to PayPal, often noting quick payouts. Some users also highlight the ease of use and the opportunity to earn money while engaging in a favorite pastime. However, some people were dissatisfied with the payment system and the value for money. Several customers reported issues with payouts not working or being significantly reduced compared to previous experiences. There are also complaints about the high number of ads interrupting gameplay and the difficulty in earning substantial rewards, with some feeling that the time and effort invested no longer justify the minimal earnings. Additionally, some users experienced technical problems with games freezing or challenges not working correctly, hindering their ability to reach cash-out points.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment. While some customers report fast and consistent payouts,... See more

Application

Clients share ambiguous opinions on the app. Many users express frustration with issues like hidden charges,... See more

Product

Consumers find the product to be ambiguous. While some reviewers appreciate the variety of games and find the... See more

User experience

Customers had ambiguous experiences with user experience. While some reviewers praised the app for its fun... See more

Value for money

Users describe ambiguous interactions with value for money. Many reviewers express dissatisfaction, citing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

SHOPING/EASYPAY(APPLE,google) GIFT CARDS OR PAYPAL PAYOUT One of the better paying apps after playing for a while you will figure out which are the better at fast cash HINT (ROLE-PLAYING/ SIM... See more

Company replied

Rated 4 out of 5 stars

There are some great games on here, and payout is pretty reliable. Just one thing - could you please, please, please add a chess-related game to your collection?

Rated 4 out of 5 stars

Good service. Quick payouts. I've had a little trouble. A few of the payouts didn't work, and they never rectified it. That's on them. They lose a star for that. Other than that, they do pretty wel... See more

Rated 4 out of 5 stars

I loved it when I found this app. I’m 70 and I can’t walk anymore and I’ve always been so active. This has been awful not being able to work or do anything. Just Okay made me so happy. The few hours... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

JustPlay is mobile gaming built on fairness—where you can enjoy the games you love and earn real rewards without limits, and cash out easily. Unlike other apps, our self-sustaining model ensures rewards never run dry, so the goalposts won't move. 🎮 Play the games you enjoy the most 💰 Earn rewards whenever you play ♥️ Cash out or support causes you care about—we’ll match your donation. We believe gaming should always be fun, fair, and rewarding. That's why your rewards keep flowing endlessly, and if you choose to give back to causes you care about most, we double your impact. Discover how we’re changing gaming—by making rewards endless and fair. Play More. Earn More. Give Back.


Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 3% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

In the last 3 weeks this app has become an epic fail.

Ok so this app was a winner for me until recently.
Payouts were coming through but lately I haven't been paid for the things I had completed. Sent in requests to look into things, then they started marking it as paid with out paying it. The rewards that were paid were not at the stated coins and sometimes millions missing.
Today I see they have reset my app back to "new user" status and the $6.00 I had has gone completely.
Be very aware this company is not paying out as they say and the amount is not what it is supposed to be.
If developers are paying them they need to stop.
Emails won't go through.
More adds than game.
Things have drastically changed with this app in the last few weeks, and not for the good.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Love love lovr

10 July 2025
JustPlay logo

Reply from JustPlay

Hi Amy! We deeply appreciate your enthusiastic support and are delighted that you love the app! We're always working to give users more ways to earn more money. If you're interested, check out this article: [How to Earn More Money](https://intercom-help.eu/justplay/en/articles/253761-how-to-earn-more-money). Thanks for being a part of our community!

Rated 1 out of 5 stars

oh yes

oh yes, so i could not withdrawal from my chromebook app but can on my phone? best response....just use your phone then. okay but what about my winnings on the computer?? best answer yet......just take a screen shot and send it too us. un f%%king beleiveable. so glad i didnt wast anymore time on this.

22 March 2026
Unprompted review
Rated 1 out of 5 stars

To Whom It May Concern,



To Whom It May Concern,

I am writing to file a formal complaint regarding my recent experience with JustFly, which has been both frustrating and unacceptable.

I booked my flight through JustFly in good faith, expecting that as a third-party travel agency, your company would provide adequate support in the event of disruptions. Unfortunately, when my flight was canceled by the airline, JustFly failed to fulfill its responsibility to assist me.

Despite multiple attempts to contact your customer service team, I did not receive timely or meaningful assistance. I was not provided with clear rebooking options, nor was a prompt refund processed. Instead, I was left to resolve the issue on my own with the airline, even though my booking and payment were made through JustFly.

This lack of support represents a failure to meet basic consumer expectations and raises serious concerns regarding your company’s business practices. As an intermediary, JustFly has an obligation to provide reasonable assistance when significant travel disruptions occur.

At this point, I am requesting the following:

1. A full refund of the unused ticket without further delay
2. Written confirmation regarding the status of my case
3. An explanation for the lack of customer support provided

Please be advised that I have already begun pursuing further action, including filing formal complaints with the Better Business Bureau and the U.S. Department of Transportation, as well as initiating a dispute with my credit card provider.

If this matter is not resolved promptly, I will continue to escalate the issue through all available consumer protection channels.

I expect a response within a reasonable timeframe.

Sincerely,
Henry Shu

3 March 2026
Unprompted review
Rated 2 out of 5 stars

I absolutely truly 100% love this app. BUT

I absolutely truly 100% love this app. It’s awesome. You can make a few extra dollars I mean you’re not gonna get rich. It’s not gonna pay your bills but you know if you’re struggling financially $10 a day can be a huge help so I love this app. I just take the fact that every time you breathe every time you move every time you’re right to play a game you have to go to a break at add add there is entirely and I understand we have to have ads to keep things level, but there is no reason to happen to have ads. I mean it’ll take you two hours just to complete when you’re going to do the task it’ll take you two hours just to complete one game because there’s so many ads. I think that resist entirely too many ants in this game I mean it’s that’s the only reason that I gave it to two other than that it it’s wonderful. I have left many mini games because of the apps because I find it extremely annoying. I mean, there’s no no reasoning that you’re in the middle of a game and you have to stop to do it. It’s that is just senseless to me and I may personally that is one thing that I will leave an app over and there’s just no sense in it.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Impressive

Really super easy to use app you make decent amount of money if you play a decent amount of time there's all kinds of gift cards and PayPal cash and all you're doing is wasting your time playing a game anyways so you might as well make a little bit of money off of it may not be much but hey it's more than what we had

4 September 2025
JustPlay logo

Reply from JustPlay

Hi Emily! We appreciate your fantastic feedback about the app's ease of use and the opportunity to earn rewards while enjoying your time! It's great to hear that you're finding the experience rewarding. We're always working to give users more ways to earn more money. If you're interested in maximizing your earnings, check out this article: https://intercom-help.eu/justplay/en/articles/253761-how-to-earn-more-money. Keep having fun and earning!

Rated 1 out of 5 stars

I did the bigo live offer

I did the bigo live offer, all was tracked and going well, until I hit a milestone that paid me 6 million coins. That didn't track, I opened a ticket and this is their response.

Hi,

We regret to inform you that your issue was found to be ineligible for the reward, due to the following:
Not meeting the requirements of the offer - Violation of our Terms of Service while using our Services.

Therefore, your reward cannot be issued, and this CS ticket will be permanently closed.

Regards,

Customer Support

They permanently closed the chat so I couldn't reply, also they were vague and told me nothing, which is very frustrating. I guess they like the thought of stealing my time and my coins which is fine, I'll just not bother doing high offers or watching ads, this app isn't that important to me, but for many it's a lifeline so to do this is disgusting.

21 March 2026
Unprompted review
Rated 1 out of 5 stars

Customer support is near enough non…

Customer support is near enough non existent,n they struggle to understand the easiest of things when they do reply. I've asked four times why completing 200 levels on the offer wall paid less than an earlier offer if complete 50 levels and they don't understand what I mean lol
Some games don't give coins,
Some games don't track.
The conversion rate is terrible and not Worth my time anymore.
If this flagged as a fake review, trust pilot please reach out so I can send you all the proof over.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

JustPlay is a great app with lots of…

JustPlay is a great app with lots of fun games. It’s legit, and you can get your payout directly to PayPal in seconds! I have cashed out numerous times and they are always fast!I love JustPlay more than any other rewards app out there!

19 March 2026
Unprompted review
JustPlay logo

Reply from JustPlay

Hi Debi! It's wonderful to hear how much you enjoy the app and the quick payouts! We're always working to give users more ways to earn more money, and your feedback truly brightens our day. If you're interested in exploring even more opportunities to maximize your earnings, check out this article: https://intercom-help.eu/justplay/en/articles/253761-how-to-earn-more-money. Thank you for sharing your enthusiasm!

Rated 1 out of 5 stars

Que Barbara......

They won't let me cash out 9 bucks. This is the most I've accumulated In 3 years and they won't let me cash out, claiming my face is associated with another account but they don't even let you register a email address. I don't know I don't understand them.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Sorry

Sorry, but it's a waste of time. I would earn more money and faster by walking the streets looking for dropped change.

15 March 2026
Unprompted review
Rated 5 out of 5 stars

I love playing just play cause it's…

I love playing just play cause it's great to be able to cash out in 3 hours cause it helps with the little things like my cats wet food cause he his spoiled

1 August 2025
JustPlay logo

Reply from JustPlay

Hi Amanda! It's wonderful to know that the app has made a positive impact on your daily life, especially for your cat's needs! We're always working to give users more ways to earn more money, and your feedback is much appreciated. If you're interested in exploring more earning opportunities, check out this article: https://intercom-help.eu/justplay/en/articles/253761-how-to-earn-more-money. Thank you for being a part of our community!

Rated 1 out of 5 stars

Just play has gone from my number one…

Just play has gone from my number one site to the worst almost overnight with its latest update and changes , it is almost ad break on top of ad break with ads what seems like tripling and rewards have taken a dive the carousel no longer pays any reward it seems other than a useless amount of coins, the entire app has turned into a waste of time .. what was highly recommended is now a waste of internet space....I am going to have all my data removed from their site as I will no longer be using it ....

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Fun af if u know what to do and what…

Fun af if u know what to do and what games to play this can make u a good chunk of change

1 August 2025
JustPlay logo

Reply from JustPlay

Hi Tyler! It's great to hear that you find the app enjoyable and potentially rewarding! Your insight into knowing how to play can really make a difference. We're always working to give users more ways to earn more money, so if you're interested, check out this article on how to earn more: https://intercom-help.eu/justplay/en/articles/253761-how-to-earn-more-money. Thank you for sharing your experience!

Rated 1 out of 5 stars

Your program sucks because you want a…

Your program sucks because you want a picture of a person who is required to read what is on the screen even though you cannot wear your glasses while you're reading it so it sucks either tell you what you want done on the picture or don't ask you to take your glasses off

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Happy

Yes, I wanted to write a review. JustPlay is the only one that isn’t full of shit. I commend them thank you very much. Just play for being who you are and being authentic.

8 March 2026
Unprompted review
JustPlay logo

Reply from JustPlay

Hi Alice! It’s fantastic to know you appreciate our authenticity and what we stand for! We're always working to give users more ways to earn more money, and your support means the world to us. If you're interested, check out this article on how to earn more: https://intercom-help.eu/justplay/en/articles/253761-how-to-earn-more-money. Thank you for sharing your thoughts!

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