First time I’ve used JustPark and very happy with the whole experience. Booked parking at Birmingham City Church car park for Tame Impala concert at Birmingham Utilities Arena. Five minute walk from... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Parking space was exactly as described, with easily enough room for an estate car. Easy to find, with clear instructions as to how to access the space. The space is in a great location and feels secur... See more
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First time using JustPark at Waitrose for Peterborough train station. I was a little unsure about booking but it was effortless. I would recommend adding extra time for the return as we were delayed... See more
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Car parking space owner really friendly and helpful. Provided clear access instructions prior to visit and came to meet me to provide the parking permit and access fob. Space is in a perfect locati... See more
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Company details
- Parking Lot
- Electric Vehicle Charging Station
- Online Marketplace
- Parking Garage
- Public Parking Space
- Valet Parking Service
About JustPark
Written by the company
JustPark makes parking easier for over 13 million drivers, helping them find and reserve a space via 5 star-rated app and website products.
On the other side of the marketplace, JustPark offers an online platform for over 45,000 property owners to earn money from spare parking capacity - from driveways and spaces at private residences, to empty bays in car parks at hotels, churches and offices.
Winners of Sir Richard Branson’s VOOM competition, backed by BMW and Index Ventures (Facebook, JustEat, Dropbox) and chosen as one of WIRED’s hottest European startups, JustPark is leading the disruption of a £50bn global industry. With the highest-rated apps and over 1.7m customer reviews at an average of 96% satisfaction, we are UK drivers favourite parking app.
JustPark
Written by the company
- The Parking App
- The UK's favourite parking app, on a mission to make parking easy. Over 13 million registered users, over 50,000 managed locations. Find parking in seconds as a driver - or manage parking intelligently as an owner/operator.
Contact info
United Kingdom
- help@justpark.com
- justpark.com
4.4
Excellent
191K reviews
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Just very smooth and efficient process
13 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
When I arrived 3minutes after my arival…
When I arrived 3minutes after my arival time of 15.30 I was only to find the car park full but with the help of my passenger did manage to park in an area that was very tight which also made it difficult BUT not impossible for other parked vehicle to get out if leaving befor myself.
Also I have not had the money returned as the differance for changeing carparks a week earlier.
9 May 2026
Reply from JustPark
We appreciate you sharing your car park experience and the issue with the refund. We are sorry for the inconvenience.
If awaiting an expected reimbursement, please send details to help@justpark.com and we can assist.
Just Park just doesn't always work...
My Just Park order crashed a few times but I persevered. When I arrived at King William car park in Hull, I was told by staff that it was full (!!??) When I showed them my reservation, I was allowed to enter. Very scary!
I did find a free space that was obstructed by a pipe and nobody wanted it .
13 May 2026
Reply from JustPark
We are sorry to hear about the issues you experienced with your booking and the car park being full on arrival. We are looking into this feedback to improve our services.
Reply from JustPark
We're so glad it was convenient for you. Thank you for your kind words!
Car parking was easy all good the car…
Car parking was easy all good the car park required cleaning rubbish over spill from bin bags the bags were placed by the building wall at the bottom of the ramp
8 May 2026
Reply from JustPark
We appreciate your feedback regarding the car park's cleanliness. We will raise this to the site ownership.
Website is clear and easy to use
Website is clear and easy to use. Communication excellent in confirming booking details and reminders via SMS and a warning when the booking is close to ending.
14 May 2026
Reply from JustPark
Your positive feedback is greatly appreciated!
Very happy and would recommend
Very happy and would recommend. Well priced and easy to find. Within walking distance of the airport.
13 May 2026
Reply from JustPark
We're so glad you had a positive experience and found our service well-priced and convenient.
Reply from JustPark
We appreciate your positive feedback!
The getting in and out of the car park…
The getting in and out of the car park with the car (Saxon Court Car Park, Reading) went well. I could also get out of the car park was easy too. But getting back in was a nightmare and unfortunately at the same time I got drenched in by a sudden shower of rain! I could find no explanation from JustPark and another agent for the Car Park offered a for better solution: a facility to simply input the car registration number on their key pad. It really put a "damper" on the experience!
13 May 2026
Reply from JustPark
We appreciate you sharing your experience and we are sorry to hear about the difficulties you faced and the inconvenience caused. We will look into this.
Excellent app
Excellent app - great parking garage, easy to pay -
Will use again - thank you
8 May 2026
Reply from JustPark
We're glad you enjoyed your experience. We appreciate your feedback!
great and easy to use
great and easy to use. my only worry was that it would be big enough for my car but it was
13 May 2026
Reply from JustPark
We appreciate your positive feedback!
Brilliant parking space
Brilliant parking space, easy to book and get in contact with owner of the space. Only a short walk from the place we was staying as well. Would recommend.
9 May 2026
Reply from JustPark
Thank you for your positive feedback and recommendation!
Reply from JustPark
We appreciate your positive feedback.
It’s brilliant and has taken away the…
It’s brilliant and has taken away the stress of trying to park at the hospital while my Mum is in there. Such a great idea.
8 May 2026
Reply from JustPark
Thank you for your positive review and 5-star rating.
So easy to book
9 May 2026
Reply from JustPark
Thank you for your positive review - we appreciate your kind words.
Easy to find great little car park near…
Easy to find great little car park near the theatre
8 May 2026
Reply from JustPark
We're glad you found the car park convenient! Thank you for your review!
As described
As described. Good size space. Would happily use again. Thank you! We missed the turning the first time - so worth checking on google maps first to avoid that! Definitely recommend
13 May 2026
Reply from JustPark
We're so glad you had a positive experience and found the space to be a good size. We appreciate your feedback.
Reply from JustPark
Thank you for this positive review and rating.
It was so easy
It was so easy, no stress of finding a parking space for the day in town. Cheap too!
14 May 2026
Reply from JustPark
We're so glad you found parking easy and stress-free. Thank you for your feedback!
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