Justinreess Reviews 

1,088
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 495 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers frequently praise the exceptional quality, gorgeous designs, and wonderful daily comfort of the footwear, noting that the materials feel soft and durable. Shoppers also truly love the exceptionally fast delivery services and the remarkably careful, beautiful packaging that frequently includes thoughtful free extras like convenient shoe horns. Some reviewers were not happy with the sizing consistency, mentioning that certain shoes felt significantly smaller or narrower than standard measurements. Additionally, a few other people also felt that returning purchased items involved unexpected extra costs for postage alongside frustratingly slow communication responses.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great craftsmanship and soft... See more

Quality

Reviewers express high satisfaction regarding product quality, praising the well-crafted designs, soft... See more

Delivery service

People report positive experiences with delivery service, highlighting extremely fast shipping and efficient... See more

Order

Reviewers highlight ambiguous aspects of order processes, with experiences varying significantly among... See more

Price

Users describe positive interactions with price, noting that footwear offers a touch of luxury at a realistic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality of these is outstanding, I thought at first too tight for a size nine, so wore them for a few days around the house. The a full day in them for a wedding and they were very comfortable, an... See more

Rated 5 out of 5 stars

Having had a bad broken foot a few years ago plus already having wide feet already i was a bit apprehensive about purchasing these shoes and if they would fit. But i liked this design so much i decide... See more

Rated 5 out of 5 stars

The Anthony Sneaker I purchased from Justin REESS are a beautiful all leather upper shoe. Perfect shape with padded ankle support. The stitching is on point. The shoes are quite light and very comfort... See more

Rated 5 out of 5 stars

Really great delivery time I wore my new sandals today and not a blister or sore feet in sight. I also bought a pair of heels for a wedding a few months ago and had the same experience. For the f... See more


Company details

Written by the company

We design and manufacture beautifully hand crafted Mens & Womens Shoes while adding a unique twist to each shoes. We create beautiful leather brogues and oxford shoes all with unique materials , patterns & colours. Our Shoes are like no other, our dress collection is comfortable straight out of the box, we use premium suede and leather and all of our shoes are hand finished to give each shoe its own handwriting.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(1,088)

456 reviews in the last 12 months

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Rated 3 out of 5 stars

Great service, but sizing way off.

So, to start, the service was generally great. There was a slight delay in the shoes being sent out which was not immediately communicated, but there were no issues afterwards, and Nicole was very helpful with her prompt replies. I had to return the shoes, and the refund was processed very quickly and efficiently.

The reason for losing stars is that the shoes were just totally the wrong size. They looked and felt great, and I'd intentionally gone a size up (got a 12, usually an 11 or so) but I had to squeeze my foot in them, and they were very uncomfortable. I'd seen other reviews which said the shoes were a true fit, but these were sadly no good at all. They were returned the next day (and using RM signed for it was almost £15, almost 20% of the shoes' value!) and I enquired about getting a larger size (again, Nicole was very quick!) but there were no 13s or 14s due in, which was a real pity, as they really were great looking shoes.

20 August 2026
Rated 5 out of 5 stars

The only problem with buying online is…

The only problem with buying online is universal!
Will it fit? Im a size nine shoe but this was too small, I sent them back and received email to confirm my refund, I would advise you to get a size up.
When they arrived the quality of the shoes was excellent, I will definitely recommend buying from JUSTIN REESS.
Put a little colour into your life 🤗

2 August 2026
Rated 1 out of 5 stars

I ordered a size 7 and a size 3 was…

I ordered a size 7 and a size 3 was placed on order instead. I rang customer service and was rudely told that it was my fault although I knew it wasn’t as I double checked before I paid. I asked to change it but they refused. Now item is no longer available. Disgusting service

13 August 2026
Rated 2 out of 5 stars

New Shoes, Apparently Pre-Loved

Other than getting a used pair of shoes when I paid for a new one, the staff were friendly. I am still waiting for the refund (7 days already). I want to think it will come but will not be buying Justin Rees again. Is a shame. Shoes seemed nice. Make sure you open the box as soon as it arrives.

29 July 2026

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