JustHostMe Reviews 

150
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

worst hosting ever, broke the site, dns down - emailed saying 31st october but it stopped working on 23rd october, I lost tens of thousands of deals as I wasn't getting any emails whole day, only to b... See more

Company replied

Rated 5 out of 5 stars

Had an urgent problem today with all our work email stopping. Got on the live chat & had a fast and totally excellent response from a support agent. Quickly worked out the situation, suggested a sol... See more

Company replied

Rated 5 out of 5 stars

From the day I made the decision to sign on, Just Host Me has just been superb!! 1. Personalised customer service. 2. Due diligence - walked me through every step. 3. Always patient with me... See more

Company replied

Rated 5 out of 5 stars

I was with Just Host Me for 3 years, but currently not due to a partnership seperation, but looking forward to rejoining them again. I found their service to be second to none. Having worked in IT lo... See more

Company replied

Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Email Service Provider
  4. Telecommunications Service Provider

Written by the company

At JustHostMe®, we offer quality UK Web Hosting and Website Security services. We also offer Domain Registration Services in the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

150 reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(150)

6 reviews in the last 12 months

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Rated 3 out of 5 stars

Good overall, be careful you're not being overcharged though

I'll admit that JustHostMe's support has always been very good. Any queries resulted in prompt responses and resolutions to my issues. I always received a reliable service and whenever there was a service outage or problem they were always very upfront about this.

My main gripe is that I was overcharged for a long period of time. Okay it's my fault for not spotting it but the entry budget package (£2.00+VAT) is a good deal. However, they put my price up to (£3.00+VAT) some while ago and I didn't get anything extra for the increased cost of £1.20 over what other people pay. I paid this higher cost for many years so they probably rinsed me out of £20-30 in total. It's left a sour taste in my mouth as I wanted to like the overall service.

In the end I moved to another provider. To justhostme's credit the leaving process is really easy as they allow you to turn off ID protection and get your transfer code and unlock your domain in the best part of a few minutes. My only advice would be always make sure you're on the best price and negotiate!

13 March 2017
Unprompted review
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Reply from JustHostMe

Dear Ryan, I'm really sorry to hear this. Sometimes we run special offers which means our prices can increase and decrease. If there is anything I can do to tempt you back, please let me know. Thank you for your feedback regarding our support. Regards, Jeffrey

Rated 5 out of 5 stars

Been with them for so long due to amazing service :-)

I know 'shop around, shop around' but when it comes to JustHostMe Limited, I've just stuck. I've purchased so many domains and hosting services over the past 8+ years from them.
If you have a live website, last thing you want to worry about is down time, lack of response, customer service, etc. JustHostMe delivers excellent service when it comes to all of the above and they help you while educating, no matter your skill level.
Lovely all round

16 January 2017
Unprompted review
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Reply from JustHostMe

Dear pxa, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Phenomenal Support!

We've hosted with JustHostMe for a number of years now. They are great value and performance, very flexible, and the support is second to none.
I would strongly recommend them to anyone.

8 November 2016
Unprompted review
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Reply from JustHostMe

Dear Mark, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Customer service is the best

Customer service is the best I've experienced in any sector - better than Amazon's and that's saying something

25 September 2016
Unprompted review
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Reply from JustHostMe

Dear Joe, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Many years of hosting without problems

Have used them for hosting for many years and never had any problems. When I had to transfer web domains and associated hosting plan to another person, it was done quickly.

16 September 2016
Unprompted review
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Reply from JustHostMe

Dear Laurens, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Swift service and Prompt Resolution

Query solved, with a solution tailored to my needs

29 August 2016
Unprompted review
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Reply from JustHostMe

Dear Simon, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Query solved quickly

Ticket raised giving full details of query about an undeliverable email.

Prompt, clear, courteous response received. Query sorted.

20 August 2016
Unprompted review
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Reply from JustHostMe

Dear hsreview, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Great value and great support

I have been a customer for many years now and am very happy with the service. The few technical support issues I have had over the years have always been dealt with promptly.

16 August 2016
Unprompted review
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Reply from JustHostMe

Dear Francesca, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Great support

Answered all questions plus helped with two other sites I manage hosted with them.
Been using Justhostme now since 2013 without problems for 5 websites.

12 August 2016
Unprompted review
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Reply from JustHostMe

Dear Chaela, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

prompt and friendly

Have had a www/domain with them for 8 or more years and very rarely do I need to contact them but had an issue with www being offline, contacted Justhostme via a "ticket" and get a near immediate reply, are very helpful and you do trust them to fix things.

6 August 2016
Unprompted review
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Reply from JustHostMe

Dear lemonaded, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Prompt response

Responded promptly to my latest support ticket, though I'd rated it a low priority. Excellent service as always.

13 July 2016
Unprompted review
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Reply from JustHostMe

Dear Littim, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Excellent service and price

I'm very satisfied with the quality of this service. The support team is very fast when needed.
I've been using it for a few years and I strongly recomend it.

27 June 2016
Unprompted review
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Reply from JustHostMe

Dear Lenísio, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Excellent Support!

My website was down when my works have been featured by a media blog and I was expecting visits/traffic on my page. Guys from Just Host Me have helped me immediately on several occasions. Thanks Jeffrey and Bijoy for all your help!!

4 May 2016
Unprompted review
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Reply from JustHostMe

Dear Magdalena, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Excellent Support

We have been dealing with Jeff and His team for many years. The most important aspect that has kept us with JustHostMe has been the support. Their quick and efficient email support enables us to respond to our clients quickly.

25 April 2016
Unprompted review
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Reply from JustHostMe

Dear Omer, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Domain transfer and hosting

Fantastic service, immediate responses to queries and seamless, almost painless transfer of my service frim an old provider. The team are very helpful and always willing to go the extra mile to help You.

Thank you

30 January 2016
Unprompted review
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Reply from JustHostMe

Dear Rob, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

Rated 5 out of 5 stars

Fast response

answered me very quickly even though it was their problem.

13 January 2016
Unprompted review
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Reply from JustHostMe

Dear Guy, thank you for your review! I'm really happy that you're satisfied with our service. We appreciate your custom. Regards, Jeffrey

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