worst hosting ever, broke the site, dns down - emailed saying 31st october but it stopped working on 23rd october, I lost tens of thousands of deals as I wasn't getting any emails whole day, only to b... See more
Company replied
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worst hosting ever, broke the site, dns down - emailed saying 31st october but it stopped working on 23rd october, I lost tens of thousands of deals as I wasn't getting any emails whole day, only to b... See more
Company replied
Had an urgent problem today with all our work email stopping. Got on the live chat & had a fast and totally excellent response from a support agent. Quickly worked out the situation, suggested a sol... See more
Company replied
From the day I made the decision to sign on, Just Host Me has just been superb!! 1. Personalised customer service. 2. Due diligence - walked me through every step. 3. Always patient with me... See more
Company replied
I was with Just Host Me for 3 years, but currently not due to a partnership seperation, but looking forward to rejoining them again. I found their service to be second to none. Having worked in IT lo... See more
Company replied
At JustHostMe®, we offer quality UK Web Hosting and Website Security services. We also offer Domain Registration Services in the UK.
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I'll admit that JustHostMe's support has always been very good. Any queries resulted in prompt responses and resolutions to my issues. I always received a reliable service and whenever there was a service outage or problem they were always very upfront about this.
My main gripe is that I was overcharged for a long period of time. Okay it's my fault for not spotting it but the entry budget package (£2.00+VAT) is a good deal. However, they put my price up to (£3.00+VAT) some while ago and I didn't get anything extra for the increased cost of £1.20 over what other people pay. I paid this higher cost for many years so they probably rinsed me out of £20-30 in total. It's left a sour taste in my mouth as I wanted to like the overall service.
In the end I moved to another provider. To justhostme's credit the leaving process is really easy as they allow you to turn off ID protection and get your transfer code and unlock your domain in the best part of a few minutes. My only advice would be always make sure you're on the best price and negotiate!

Reply from JustHostMe
I know 'shop around, shop around' but when it comes to JustHostMe Limited, I've just stuck. I've purchased so many domains and hosting services over the past 8+ years from them.
If you have a live website, last thing you want to worry about is down time, lack of response, customer service, etc. JustHostMe delivers excellent service when it comes to all of the above and they help you while educating, no matter your skill level.
Lovely all round

Reply from JustHostMe
We've hosted with JustHostMe for a number of years now. They are great value and performance, very flexible, and the support is second to none.
I would strongly recommend them to anyone.

Reply from JustHostMe
Customer service is the best I've experienced in any sector - better than Amazon's and that's saying something

Reply from JustHostMe
Have used them for hosting for many years and never had any problems. When I had to transfer web domains and associated hosting plan to another person, it was done quickly.

Reply from JustHostMe
Query solved, with a solution tailored to my needs

Reply from JustHostMe
Ticket raised giving full details of query about an undeliverable email.
Prompt, clear, courteous response received. Query sorted.

Reply from JustHostMe
I have been a customer for many years now and am very happy with the service. The few technical support issues I have had over the years have always been dealt with promptly.

Reply from JustHostMe
Answered all questions plus helped with two other sites I manage hosted with them.
Been using Justhostme now since 2013 without problems for 5 websites.

Reply from JustHostMe
Have had a www/domain with them for 8 or more years and very rarely do I need to contact them but had an issue with www being offline, contacted Justhostme via a "ticket" and get a near immediate reply, are very helpful and you do trust them to fix things.

Reply from JustHostMe
Responded promptly to my latest support ticket, though I'd rated it a low priority. Excellent service as always.

Reply from JustHostMe
I'm very satisfied with the quality of this service. The support team is very fast when needed.
I've been using it for a few years and I strongly recomend it.

Reply from JustHostMe
My website was down when my works have been featured by a media blog and I was expecting visits/traffic on my page. Guys from Just Host Me have helped me immediately on several occasions. Thanks Jeffrey and Bijoy for all your help!!

Reply from JustHostMe
We have been dealing with Jeff and His team for many years. The most important aspect that has kept us with JustHostMe has been the support. Their quick and efficient email support enables us to respond to our clients quickly.

Reply from JustHostMe
Fantastic service, immediate responses to queries and seamless, almost painless transfer of my service frim an old provider. The team are very helpful and always willing to go the extra mile to help You.
Thank you

Reply from JustHostMe
answered me very quickly even though it was their problem.

Reply from JustHostMe
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