JustHostMe Reviews 

150
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

worst hosting ever, broke the site, dns down - emailed saying 31st october but it stopped working on 23rd october, I lost tens of thousands of deals as I wasn't getting any emails whole day, only to b... See more

Company replied

Rated 5 out of 5 stars

Had an urgent problem today with all our work email stopping. Got on the live chat & had a fast and totally excellent response from a support agent. Quickly worked out the situation, suggested a sol... See more

Company replied

Rated 5 out of 5 stars

From the day I made the decision to sign on, Just Host Me has just been superb!! 1. Personalised customer service. 2. Due diligence - walked me through every step. 3. Always patient with me... See more

Company replied

Rated 5 out of 5 stars

I was with Just Host Me for 3 years, but currently not due to a partnership seperation, but looking forward to rejoining them again. I found their service to be second to none. Having worked in IT lo... See more

Company replied

Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Email Service Provider
  4. Telecommunications Service Provider

Written by the company

At JustHostMe®, we offer quality UK Web Hosting and Website Security services. We also offer Domain Registration Services in the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

150 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(150)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We have used Just Host Me as our domain…

We have used Just Host Me as our domain supplier for nearly 10 years and they have given us 100% reliable service at a reasonable price. I can thoroughly recommend them.

31 May 2022
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Reply from JustHostMe

Thank you for your 5* review. We're delighted you're happy with our service and have been a customer for nearly ten years! Your continued custom is greatly appreciated. We're here if you need us. Kind regards, Jeffrey

Rated 5 out of 5 stars

Friendly and Professional service

Friendly and Professional service, helped me move away from previous host to them without any issues. Hosting seems quick and secure, good company.

3 February 2022
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Reply from JustHostMe

Thank you for your great review, Gareth! We're really happy that you're delighted with our friendly and professional service. If we can help further, please let us know. Kind regards, Jeffrey

Rated 5 out of 5 stars

New domain purchased - very easy!

I am already a customer of JustHostMe and wanted to purchase a new domain. This was simplicity itself and took no time at all. The domain is already in use.

I have had good service from this company over a number of years.

30 December 2021
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Reply from JustHostMe

Thank you for your great feedback! We're so happy that you're pleased with the simplicity of our website and the service we provide. Thank you for your continued custom. It is greatly appreciated.

Rated 3 out of 5 stars

Had some trouble renewing on the…

Had some trouble renewing on the website on my tablet as i couldn’t tick one the boxes

30 October 2021
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Reply from JustHostMe

Hi Mark, I am sorry to hear you have had problems renewing via our website on your tablet. Could you please contact us regarding this so we can look into it for you? Kind regards, Jeffrey

Rated 5 out of 5 stars

Just transferred in

Just transferred in with existing domain and purchased hosting package.

The support I've received is first rate - fast and accurate.

19 July 2021
Unprompted review
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Excellent, Simple and Fast Service

I registered a .com Domain Name and it was very easy and quick to do.
I like the fact that there is a web chat for any quick questions and the service is 24hrs 7 days a week !

28 May 2021
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

We have been a customer for 8 years

We have been a customer for 8 years. The reason I stay with them is because of the level of support. Always helpful and courteous - no problem is too big or small. We also use them because our data remain in the UK due to the location of their data centre.

19 May 2021
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Superb support

Superb support. Dealt with an issue extremely quickly. We now host all our assets with them.

27 April 2021
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

would recommend

As a novice with a website the help I have received from my hosting has been brilliant. fair cost for hosting and great assistance, would recommend.

11 April 2021
Unprompted review
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Support from JustHostMe is top quality…

Support from JustHostMe is top quality and quick. I'm not a non-engineer, the team are super helpful, explain issues very clearly. Highly recommend their products and services.

5 April 2021
Unprompted review
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Never worry again - geniunely taken care of

I have been with JustHostMe for many years. The same people are involved and the high standard of service and technical offering never wavers. I live in fear of them being taken over by somewhere huge and awful. I moved my domain name registration to them from somewhere huge and awful and I never have to worry about it again. Personal service from real knowledgeable human beings. Hope they never change.

2 April 2021
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Never had anything but a thoroughly…

Never had anything but a thoroughly professional service.

14 March 2021
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Very happy

Great site, fair prices, lots of products and options available, very good support.

12 March 2021
Unprompted review
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Right at Home - Excellent Customer Service

From the day I made the decision to sign on, Just Host Me has just been superb!!
1. Personalised customer service.
2. Due diligence - walked me through every step.
3. Always patient with me (considering I am not a tech person).
4. Lovely personalities
5. Transparency has been great.
6. No hidden costs.
7. Available 24/7.
8. Always make you feel right at home

I just hope they remain this way

12 February 2021
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Excellent service and good value

Good user experience. Excellent fast response to support requests. Good value for money.

26 January 2021
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Prices are fair with plenty of features

It's nice to be able to deal with a British hosting company rather than the large US hosting companies who sell everything in dollars and treat you like a number. Since joining there has been no downtime and the prices are fair with plenty of features included without having to pay additional fees. What more could I want? I would recommend the company for web hosting because of the excellent service I have received.

23 January 2021
Unprompted review
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

I wish I'd found JustHostMe earlier…

I wish I'd found JustHostMe earlier instead of struggling with my previous hosting company. Their hosting plans are really good value for money. They're flexible too so you can easily upgrade and downgrade as and when needed and buy add-ons. I was able to install WordPress easily through the control panel and they have a number of ways to access support, not just a ticket system. I've only had one question and when I had to contact them, I used live chat and they were very helpful and made me feel valued. I'm very happy I switched host and I hope the current level of service continues. Thank you JustHostMe!

22 January 2021
Unprompted review
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Fast and technical customer service

I've used JustHostMe for the past 6 years or so and can't fault them. I always receive fast and technical knowledge to fix any issues I have with getting websites online (Always been my fault lol but they're happy to fix promptly).
Definitely recommend just based on the customer service alone!

25 November 2020
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

Rated 5 out of 5 stars

Faultless Service

Faultless Service
I have been with Just Host Me for 4 years and have found them to be very helpful and provide an excellent service. They are easy to contact and always respond really quickly.

20 November 2020
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Reply from JustHostMe

Thank you for your review. We're really happy that you're satisfied with our service and we greatly appreciate your custom.

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