The company was not really clear in terms of clarifying About The Next charges into the customers account which is something I didn’t like. I was scrolling into Instagram advertisements in when I trie... See more
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I used a link from tiktok to purchase a tablet, but I didn't realize it was a membership, now I've paid and I won't be getting the tablet . Emma the customer service agent has been great assisting me... See more
When I click through to purchase a product I had seen advertised online, I was very happy to have the support of the great customer service team when it turned out I had instead purchased a recurring... See more
The agent was helpful and understanding of the situation, I got what I wanted within minutes and she is well spoken. And most importantly I got an agent with in seconds of starting the chat.
4.2
Great
150 reviews
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With the excellent help and guidance…
With the exellent help and guidance from Diane, i was helped promptly and immaculately. shes a good employee.
6 December 2024
Unprompted review
what an experience
When I click through to purchase a product I had seen advertised online, I was very happy to have the support of the great customer service team when it turned out I had instead purchased a recurring membership to a discount goods website. Imagine my surprise at how helpful they were in this situation. I would recommend getting in touch with them to help you with anything regarding this website, they are more than generous.
25 October 2024
Unprompted review
Thank you Imani for great costumer…
Thank you Imani for great costumer support and your help. Very good service and helpful and understanding.
15 November 2024
Unprompted review
The customer service was amazing
The customer service was very knowledgeable and pleasant to talk with. My issues were promptly and willingly resolved.
Recommendation. 5 star
8 November 2024
Unprompted review
0 stars !
0 stars !! Minus -100 stars! Scammers, I do not even know how is this website allowed to still run.
I have ordered something that I have never received and then I figured they had charged me 4 times and I found out I have a “ vip account “ , something that I did not even signed up for, they hide the info and make you agree with whatever they want because you don’t actually read those terms and conditions. When I have pressed to order it was a tiny tiny hidden ticked case so I can order double the amount and pay double, good thing I saw it cause I would’ve lost more money.
One month after I was trying to search the product that I have ordered but is no longer there.
I cannot receive my money back and I even have to pay to cancel my subscription which btw I have like “ 65 pounds in credits” and will lose them once I cancel. I was looking to use those credits but there is nothing on the website that you can actually use, and probably will never receive them, and it got me veery angry.
DO NOT USE THE WEBSITE UNLESS YOU WANT TO LOSE MONEY AND TIME
24 October 2024
Unprompted review
Prompt in responding but did not answer…
Prompt in responding but did not answer some of my concerns
21 October 2024
Unprompted review
Thed scammed me
I also didn't get my money back after they scammed me and they didn't cancel my subscription and renewed it again and I had to explain several times that I don't want to be a member but they still didnt want to cancel it. If i could i would gave 0 stars. They even wanted to pay me to write a good review but it isbt worth it for this trash site. If i could i would give 0 stars.
30 May 2024
Unprompted review
Because I didn't get my money back and…
Because I didn't get my money back and they didn't cancel my subscription but renewed it again and I had to explain several times that I don't want to be a member
22 August 2024
Unprompted review
Good helpful resolved matters quickley
Good helpful resolved matters quickly
31 August 2024
Unprompted review
Thanks to have been helped
23 August 2024
Unprompted review
Quick response and great customer…
Quick response and great customer service
14 April 2024
Unprompted review
The customer care experience was…
The customer care experience was excellent
26 July 2024
Unprompted review
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