9 June 2026 update: Just Generators contacted to say there was an error on their website and have therefore offered a full refund, which should arrive in the next few days. As they have re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good sales support. My generator arrived (Scottish Highlands) well packaged up and non the worse for its long journey. The handles and wheels were fitted on. I cannot wait for the next power cut!
Company replied
I needed a suitcase style generator to charge batteries and hoover etc. on my touring caravan while parked up over the winter. I wanted one that was quiet and reliable, so opted for the Loncin 3000i.... See more
Company replied
Placed an on line order which was delivered quickly. Tracking information and courier kept us well informed of when it would be delivered. We ordered a showroom demo model. It came well packaged, alre... See more
Company replied
Company details
Written by the company
We are proud to be able to bring to you the best quality generators, water pumps and other power equipment that are available today. We have been supplying power equipment from our base on the North Norfolk Coast since 1965. If you need some advice about which product is best for your needs, just call our friendly and helpful sales team on 01263 820202 (Mon-Friday 8.30am - 5.00pm, excluding Christmas & bank holidays). With a wealth of experience and expert knowledge about all the products we sell, they can answer your questions quickly, accurately and reliably. You should then have a much clearer picture about which product is right for your specific needs.
Contact info
Britons Lane, NR26 8TS, Sheringham, United Kingdom
- 01263 820202
- support@justgenerators.co.uk
- justgenerators.co.uk
4.6
Excellent
427 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delvered on time and tested with fuel…
Delvered on time and tested with fuel in it ready to go. Generator works perfectly.
25 June 2026
Reply from Just Generators
Hi Robert,
Thank you so much for the brilliant 5-star review! We know that when you order a piece of machinery like a generator, you want total peace of mind that it’s going to work perfectly the moment you need it. That is exactly why our team takes the time to fuel, test, and commission it before delivery. We are thrilled to hear it arrived right on time and is working flawlessly for you. Thank you for choosing Just Generators!
Thanks
Harry
Just Generators
Delivery was very quick and the price…
Delivery was very quick and the price of the pump was competitive.
We had small problem over the delivery charge. However, this was quickly sorted by customer services.
27 May 2026
Reply from Just Generators
Hi Simon,
Thank you for sharing your feedback! While we strive for a seamless transaction every time, we appreciate your patience regarding the delivery charge discrepancy. Ensuring our customer service team responds promptly and effectively to resolve any anomalies is a core priority for us! We are pleased that the overall delivery speed and pricing met your expectations, and we value your business!
Thanks
Harry
Just Generators
Ordered a Defender 14m 16A 230V 2.5mm…
9 June 2026 update:
Just Generators contacted to say there was an error on their website and have therefore offered a full refund, which should arrive in the next few days.
As they have resolved this quickly, I have updated to 4-star.
9 June 2026
Ordered a Defender 14m 16A 230V 2.5mm Extension Cable
Received email to say out of stock. Would I take a Defender 1.5mm instead. Not ideal but I agreed.
Received a Znpon pro-elec cable today, which is a budget manufacturer, not a Defender!
Not happy - could buy these anywhere.
I've asked them to explain. Consumer protection violation or genuine error, which they are willing to rectify - at their cost. Ie full refund and free return?
I'll update once they reply to my 2 emails and on-line form
9 June 2026
Unprompted review
Good sales support
Good sales support. My generator arrived (Scottish Highlands) well packaged up and non the worse for its long journey. The handles and wheels were fitted on. I cannot wait for the next power cut!
29 May 2026
Reply from Just Generators
Hi,
Thank you for taking the time to share your experience! We take extra care with our packaging and transit logistics to ensure our equipment arrives in pristine condition, no matter how far the destination. Providing excellent pre-sales support and delivering machinery that is ready to deploy is our standard. We appreciate your business and are glad to hear you feel fully prepared for any future power outages!
Thanks
Harry
Just Generators
Generator as described
Generator as described, delivery prompt and easy, price great, what’s not to like.
7 May 2026
Reply from Just Generators
Hi Tim,
Many thanks for the review! We’re so glad you’re happy with the new generator. We aim to be the go-to for all power hardware, not just mowers, so it’s great to hear that the price and delivery hit the mark for you. We hope it serves you well whenever you need it!
Thanks
Harry
Just Generators
Easy ordering
Easy ordering, helpful and knowledgeable staff when
I contacted them.
Would have no hesitation in recommending this Company.
13 March 2026
Reply from Just Generators
Hi Mark,
Brilliant to hear! We love helping our customers find exactly the right kit for their gardens. It’s great to know our team’s expertise made the process simple for you. Thank you for the high recommendation - we’re here whenever you need us!
Thanks,
Harry
Just Generators
Great Service
12 February 2026
Reply from Just Generators
Hi Jason,
Brilliant to hear! We’re glad we could provide a great service for you and we appreciate your business.
Thanks,
Harry
Just Generators
Arrived quick .Great value
5 January 2026
Reply from Just Generators
Hi John,
Many thanks for the lovely feedback. It is great to know you had a positive experience with us and we’re happy you’re satisfied with the value and speed of delivery - things we pride ourselves on. Hope you enjoy your new kit!
Kind regards,
Harry
Just Generators
Very good service from start to finish!
Very good service from start to finish! Quick and efficient, would definitely recommend and use again which I have done being the second time.
16 December 2025
Reply from Just Generators
Hi,
Thank you for the wonderful review. It is a real pleasure to have you back with us for a second time! We are so pleased that we’ve been able to provide a quick and efficient service once again. Your recommendation means the world to the team - thanks!
Kind regards,
Harry
Just Generators
Customer service was excellent
Customer service was excellent. First order was lost by courier but Bella sorted it and repeat order arrived 2 days later. Well done and thanks
24 November 2025
Reply from Just Generators
Hi Lillian,
Many thanks for your feedback and 5 star review. We are pleased to know that you felt our customer service was excellent as this is something we take immense pride in! It's great to hear Bella sorted out your order and we're grateful for your patience in this matter. We hope you'll consider ordering from us again in the future as it would be a pleasure to deal with you.
Kind regards,
Helen
Just Generators.
Generator bundle . 3stars
Purchase a generator bundle but not everything of the bundle was in stock . I was notified and given a few options about the item but I decided to wait for the item come back into stock . Staff most helpful
When the remaining bundle arrived one of the bundle items was wrong which delayed my electrician from coming . The after sales department was more than happy to help once I’d sent a photo of the item to prove they sent the wrong item .
Overall disappointed about out of stock and wrongly shipped item.
If it wasn’t for the minor shipping incident and out of stock Just generators would have got 5stars
19 November 2025
Reply from Just Generators
Hi Simon,
Thank you for your honest feedback. We are truly sorry that the out-of-stock items and the shipping error caused a delay for you and your electrician - we know how frustrating that can be. We are glad to hear our team was helpful in providing options and that our after-sales department could resolve the error quickly once notified. We appreciate your patience and will use your comments to help improve our bundle fulfillment process.
Kind regards,
Harry
Just Generators
Quick easy service
28 October 2025
Reply from Just Generators
Hi Dave,
Many thanks for your feedback. It's great to hear that everything went well when you made your purchase from us here at Just Generators. If we can be of further help, please do get in touch.
Kind regards,
Helen
Just Generators.
Just generators was very helpful and…
Just generators was very helpful and guided me into the correct generator to purchase.
Will be using again
21 October 2025
Reply from Just Generators
Hi Charlie,
Many thanks for your feedback and 5 star review. It's great to know that our team were able to assist you and that you were able to buy the right generator for your needs. We hope it works well for you and we also look forward to helping you again soon.
Kind regards,
Helen
Just Generators.
I was very impressed by the service I…
I was very impressed by the service I received from the team. Very helpful and informative about what generator would work best for me. Gave me a run through how to use it correctly and service it too. Would recommend them to anyone.
8 August 2025
Unprompted review
Reply from Just Generators
Hi James,
It's fantastic to hear that you were impressed by our service that you received here as we aim to offer a high level of customer service every time! It's nice to know you would recommend us and we wish you all the best with your new generator.
Kind regards,
Helen
Just Generators.
I placed the order online but it didn't…
I placed the order online but it didn't get propetly actioned until I rung to chase it, then it arrived next day. Not sure what went wrong but a good recovery
21 July 2025
Reply from Just Generators
Hi Patrick,
Many thanks for your feedback and your patience in this matter. It sounds like we took the appropriate action and we are pleased to know that your item arrived the next day as promised. If we can be of further help please don't hesitate to get in touch.
Kind regards,
Helen
Just Generators.
Quick delivery and driver very helpful
Quick delivery and driver very helpful, not too happy with after sales I sent a e mail to company replied with e mail saying somebody will contact soon , all I wanted to know is generator ready to go or do I have to put engine oil in. I realise I had to put petrol in it . Still no response from there customer services .
11 July 2025
Reply from Just Generators
Hi Martin,
Many thanks for your feedback and we do apologise if someone didn't get back to you, to be honest this is very rare that we miss an email and don't respond, perhaps it went into your spam or junk folder. If this isn't the case then we truly apologise. Please always feel free to call us as our team are more than happy to help in any way they can.
Kind regards,
Helen
Just Generators.
Easy ordering
Easy ordering, quick delivery. Only marked down due to no notification of the delivery. The tracking sent didn’t work
17 April 2025
Reply from Just Generators
Hi Tracey,
Many thanks for your feedback. It's great to hear that you found it easy to order and that the delivery was on time too. We apologise if you didn't get a tracking notification but please do check your spam folder this is where they sometimes end up! We are always available for a chat if there are any issues whatsoever. We wish you all the best with your new item and we will take your feedback onboard to see if there's anything we need to change with our communications.
Kind regards,
Helen
Just Generators.
Reply from Just Generators
Hi Keith,
Many thanks for your feedback and 5 star review. It's great to hear we provided you with an excellent level of customer service and we do hope you'll consider using us again in the future.
Kind regards,
Helen
Just Generators.
Very knowledgeable
Very knowledgeable, very helpful, very polite. Arrived early and fully set up and ready to go. Excellent
4 February 2025
Reply from Just Generators
Hi,
Many thanks for your great feedback, we really appreciate it. It's great to know that our team were helpful and polite and we're also really glad to know your item arrived on time and was all set up and ready to go.
Kind regards,
Helen
Just Generators.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.