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Rated 1 out of 5 stars

Downloaded the free trial after an unjustly where I was unable to do my usual exercise. Only used for 10 days as it wasn’t for me and when I went to cancel I noticed I had already been charged over £... See more

Rated 1 out of 5 stars

Terrible app. Paid a sale price, got to day 4 and then site crashes every time. Got in touch with them. No reply no help nothing. Also website very misleading as adds extras without you even knowing.... See more

Rated 1 out of 5 stars

I paid for a four week plan to find that once you get into the app you have only paid for access to look around. You answer another bunch of questions and then should pay another bigger amount to get... See more

Rated 1 out of 5 stars

Do NOT ever download this app as they trick you into thinking you are receiving a free trial but rather they will automatically take your payment of £37.49 & charge you a yearly subscription! I looked... See more

Company details

  1. Fitness and Nutrition Service
  2. Physical Fitness Program

Written by the company

JustFit: Lazy Workout is a fitness application designed to make exercise more accessible and convenient for individuals with busy lifestyles. It offers personalized workout plans and quick, easy exercises that can be integrated into daily routines. 🏋️ Features: - Personalized Workout Plans based on individual fitness levels and goals. - Diverse exercises targeting different muscle groups. - Progress Tracking Tool to monitor performance and achievements. - Customizable Workout Plans to suit individual preferences. - JustFit App syncs with fitness tracking wearables. - Offline Access is possible. You can workout anytime, anywhere, without internet dependency. - JustFit connects you with other users for motivation and accountability. - Nutritional guidance and meal planning for holistic health support. 🍏 Benefits: - Fits into busy schedules with quick, efficient workouts. - Encourages consistency with progress tracking and community support. - Adaptable to various fitness levels and environments. - Promotes overall well-being through regular exercise and nutrition. - Affordable alternative to traditional gym memberships. 📧 Feedback Center: https://justfitweb.zendesk.com/


Contact info

1.7

Bad

TrustScore 1.5 out of 5

263 reviews

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1-star

No history of asking for reviews

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1.7

All reviews

(263)

32 reviews in the last 12 months

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Rated 1 out of 5 stars

JustFit and PayPal - Just say “No”

I signed up for Just Fit April 2, 2024. I did not follow my process of checking reviews before making a purchase. (This is my fault and a critical failure.)

I purchased the product and while signing in, I was stopped on the page that requests “tracking”. The option to “deny tracking” can be seen but is not accessible.

I don’t want to be tracked by any app and always deny tracking accessibility.

I exited the app and tried to get a refund. I was denied by PayPal. I explained I never gained access to the product and why I couldn’t complete the registration.

PayPal frequently sides with the merchant. I’m sure their reasons are due to their contracts but the contracts result in unfair outcomes for consumers.

I can’t say whether JustFit is a good program but it is not a reputable business. A reputable business would refund a customer that never accessed their product.

Likewise, PayPal has questionable contractual agreements that are unevenly weighted toward merchants. This isn’t the first questionable outcome I’ve had with PayPal.

Be careful when purchasing JustFit. Be careful with PayPal.
I am looking for an alternate service to PayPal. If you know of a better service than PayPal, please post reviews on “PayPal reviews”.

9 April 2024
Unprompted review
Justfit logo

Reply from Justfit

Hi Dee, we appreciate the feedback that you have given. it is extremely upsetting to hear about the unpleasant experience that you had and we would like to apologize.

We would like to offer you a suggestion with regard to the app tracking. If you wish to deny or turn off app tracking, you may do it via your phone settings and clicking on the 'justfit' app. There you should see an option to turn off tracking if you are an iOS user or if you are an Android user, you may find it under app info> permissions.

We understand that it may be frustrating to have to do it manually and we sincerely apologize for it while we troubleshoot this issue. If you need further assistance, please submit a ticket to our support team at https://justfitweb.zendesk.com/hc/en-us.

Thank you,
JustFit Team

Rated 1 out of 5 stars

DECEPTION

DECEPTION!
Thought I was getting a free 7 day trial.
Going straight for chargeback via my bank for my £39.99 that was taken immediately. Haven’t got time to mess about.

7 April 2024
Unprompted review
Rated 1 out of 5 stars

I am sooo glad I read reviews first

I am sooo glad I read reviews first. The ads are unrelenting and One wants desperately to believe them. I knew it was too good to be true! Thank you all for saving me from another internet scam. It is a shame that they can get away with it and not one government agency intervened, and the banks are no help either!

7 April 2024
Unprompted review
Rated 1 out of 5 stars

You made an unauthorized withdrawal out of my bank account after I cancelled my subscription …

I requested exercise plan for someone with major new problems which I could never get. So I just did what I could which was not worth $69. In January I cancelled my subscription but 2 months later you did an automatic withdrawal out of my bank account- which you need to refund back to my bank. This withdrawal did not have authorization
So to sum it up you did not provide me with services as requested and then stole money out of my bank account!!

1 January 2024
Unprompted review
Rated 1 out of 5 stars

Not free. Only got 3 day trial.

Not free. No trial for 7 days. Stopped working after 3 days and the tried to blame my phone. Contacted them 5 times and got the same ridiculous answer even after I said it didn't work. What a pain!

31 March 2024
Unprompted review
Rated 1 out of 5 stars

Don’t go near them total con

I clicked on one lazy fit it was dreadful and when I saw the exercises I cancelled free trial never used it. Then just fit popped up it looked to be better so I clicked for first 7 days free and luckily the 1 month to follow. They immediately took £17+ from me before I had even looked at their plan
It’s totally unsuitable I may be reasonably fit I.Evri walk an hour a day and do yoga. I cannot do a walk down and walk up plank and at 71 I never will. I do have a bad back and shoulder problem but I can only have 1 declared!!!
It’s a total con and you cannot get to anyone to get your mobey back or even ask for a proper work out - there are far better on instagram for free
Wish I’d looked on here before being conned by their incessant ads. If they had any self respect they would answer sone of these comments and refund some money!!!

25 March 2024
Unprompted review
Justfit logo

Reply from Justfit

Hi Christine, thank you for your feedback. I am very sorry to hear about the unpleasant experience you had with our app.
Firstly, concerning the unwanted charges, please submit a request via the feedback button https://justfitweb.zendesk.com/hc/en-us. Our support team will assist you on this matter.

About the workouts being unsuitable, we sincerely apologize for this. We will consider your feedback as we currently work on improving our workout programs to make them better for people of all fitness levels. If you have any other feedback to share with us, please let us know in the link provided. Thank you.

Rated 1 out of 5 stars

Don’t fall for free trial

I was like everyone else who signed for free 7 day trial, I cancelled after day 2 but was charged. Thankfully I used a prepaid card with low balance so didn’t get my money. But now I have to pay then file for a refund or I can’t use my apple account. I took it a step further though and lodged a complaint with the BBB as well. If we don’t report this it will keep happening to others. I wish I had read the reviews first but lesson learned.I don’t want to be the cause of someone else going through this so I’m writing down my experience with this app. This is a clear cut case of false advertising. Free trial means that I have time to see if I like it before paying. Thank you. I’m amending my review because I’ve had to pay for something that should have been free to unlock my account with apple. I’ve also had to submit a request for a refund on an item that was supposed to be free. What a headache all in the pursuit of good health!!!!

18 March 2024
Unprompted review
Rated 1 out of 5 stars

They say they will make an exercise…

They say they will make an exercise plan JUST FOR YOU!! Not true! Tell me please, what 77 year old, overweight, sedentary woman can do a plank, or a t-plank on the first day of workouts?? Most of these exercises are geared toward younger women. The woman showing how to do the exercises is not my age or body shape, so this is another lie.

21 March 2024
Unprompted review
Justfit logo

Reply from Justfit

Hi Diane. Thank you for the feedback. We are sorry for the bad experience that you had with our app. We try to make our exercises suitable for all fitness levels as much as possible but we recognize that there are areas that we still fall short in.

Rest assured that we will consider your feedback as we continue to work on improving our workout programs. If you have any other feedback, feel free to let us know here https://justfitweb.zendesk.com/.

Kind regards,
JustFit Team

Rated 1 out of 5 stars

Scam!!

There was an advert on YouTube for justfit claiming to be completely free and a fun easy workout. After completing all the information it turns out not to be free what so ever and I decide ok fine we will do the free trial.... But it takes the payment anyway!!!!

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Loved the first lesson

Loved the first lesson. It has peppy music and I just like the structure. It is not overwhelming - quick, easy, fun. You don't get bored or too wore out. I sit at the computer and I realize I am getting out of shape. I used to just run after 4 boys as a mom. I've had ballet training as well, but I like this program. As my stamina builds, I can do more than the suggested routine. Like if you want to do another abs workout. And I tailored the exercises to go slower than the girl til I work up to their speed. I feel I have a plan and can do them before work without being late for work!

23 March 2024
Unprompted review
Rated 1 out of 5 stars

I just joined

I just joined, wish I read reviews before doing so. You don’t get your refund back once you pay $39.99. I will definitely get my moneys worth. This is ridiculous!!!!!

23 March 2024
Unprompted review
Rated 1 out of 5 stars

I wish i read the review before hand

I wish i read the review before hand, just today i was charge 59.98sgd for a year subscription and theres no free trial at all. So its a scam. I gotta wait for next year again wether they have my details scared ill get charge again. Dont trust any of these scam at all. Wheres their customer support, none

22 March 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Taking my money before I could say NO! Useless exercises! I just wanted to see if I can do the exercises at my age, 72, and I realized I do not have enough energy to do it!

18 March 2024
Unprompted review
Rated 1 out of 5 stars

Absolute scam!!!!

Absolute scam!!!!! DO NOT SUBSCRIBE. I opted for 7 day free trial. Cancelled automatic renewal immediately and £39.99 came out of my account

16 March 2024
Unprompted review

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