I signed up for a 7-day trial. In the first few days, when I tried to cancel the package, I kept encountering errors (which seemed intentional). I only used it for a mere two days and then stopped. N... See more
Company replied
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After several interactions, they were able to resolve a dispute in subscription billing. The company assured it would review their practices in light of the feedback provided; an act of good faith. I... See more
Company replied
The best ap and the only downside is the emails are overbearing in one day I got 5 emails after i tried to cancel and they offer 60% off and it is monthly payment.
Company replied
just love to be able to use this tool to better help explain what Im trying to say but in the correct manner this tool is amazing
Company replied
Company details
Written by the company
We empower learners to unlock their full potential with an all-in-one, intuitive and reliable AI-powered platform that transforms the way people learn, research, and write. By simplifying complex academic and creative tasks and upholding the highest standards, we make learning seamless, engaging, and effective - revolutionizing knowledge pursuit in a digital world. We are all-in-one AI-powered platform that enhances your learning journey - research, write, uphold the highest standards, and study effectively with tools that simplify, teach, and inspire.
Contact info
Ukraine
- justdone.com
4.3
Excellent
7K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Justdone
Dear Customer,
We’re glad to hear that you find the tool very helpful and easy to use, and appreciate your 10/10 rating. Thank you for sharing your positive feedback!
Best regards,
JustDone AI Team
Reply from Justdone
Dear Brandon,
We’re glad to hear that you’re happy using the product and find it great. Thank you for sharing your positive feedback!
Best regards,
JustDone AI Team
BECAUSE IT ANSWERS EXACTLY WHAT IVE…
BECAUSE IT ANSWERS EXACTLY WHAT IVE ASKED TO THE LEVEL OF MY UNDERSTANDING
15 April 2026
Reply from Justdone
Dear Customer,
We’re glad to hear that the tool provides answers that match your needs and level of understanding. Thank you for sharing your positive feedback and your 5-star rating!
Best regards,
JustDone AI Team
quick a and legit pesponse
14 April 2026
Reply from Justdone
Dear Customer,
We’re glad to hear that you find the responses quick and reliable. Thank you for sharing your positive feedback!
Best regards,
JustDone AI Team
I am a student.
15 April 2026
Unprompted review
Reply from Justdone
Dear Jefferson,
Thank you for your feedback. We see that you are a student, but your review doesn’t include specific details about your experience with the tool.
If you have any thoughts, questions, or suggestions, please contact us at trustpilot@justdone.ai so we can better understand and assist you.
Best regards,
JustDone AI Team
Reply from Justdone
Dear Customer,
Thank you for your feedback. We understand that you’ve just started using the tool and are still forming your opinion.
We hope your experience becomes clearer and more valuable as you continue exploring its features.
Best regards,
JustDone AI Team
LIES
Pasted text that was 100% human text and it returned 76% AI generated contest. All other AI detection software returned 0% AI content consistently with the SAME text. Then viewing humaniazed text requires us to pay instantly, no free trial, no free tier. How do we know whether all text pasted onto the site will ever have an AI test score below 50%?
15 April 2026
Unprompted review
Reply from Justdone
Dear Lawrence,
Thank you for your feedback.
We understand your concern regarding inconsistent AI detection results across different tools and how frustrating that experience can be, especially when other detectors return different outcomes for the same text.
AI detection systems are not standardized across the industry, and each tool uses different models, thresholds, and training data, which can lead to conflicting scores on identical content.
Regarding access to humanized outputs, we also understand your concern about paywalls. Pricing and access are structured according to the product plan, and we appreciate your feedback on this experience.
If you would like, our team can review your specific case in detail and help clarify the results you received. Please contact us at trustpilot@justdone.ai so we can assist you directly.
Best regards,
JustDone AI Team
I'm still new to this application
I'm still new to this application. I hope it will help me finish my assignment on time, effectively
15 April 2026
Reply from Justdone
Dear Faris,
Thank you for sharing your feedback. We’re glad to hear that you’re new to the platform and hope it helps you complete your assignment effectively and on time.
Best regards,
JustDone AI Team
Reply from Justdone
Dear Customer,
We’re glad to hear that you find the tool on point and that it delivers as expected. Thank you for sharing your positive feedback!
Best regards,
JustDone AI Team
AMAZING APP!
13 November 2025
Reply from Justdone
Dear Lola,
Thank you for your feedback.
It’s great to see such a strong impression of JustDone. Our platform is designed to deliver consistent, high-quality support for writing, rewriting, and content analysis tasks.
Please contact us at trustpilot@justdone.ai so we can provide you with further assistance and help you continue getting the most value from our tools.
Best regards,
JustDone AI Team
Reply from Justdone
Dear Customer,
Thank you for your feedback.
It’s great to hear that you find JustDone efficient and helpful for reviewing documents. The platform is designed to support clear analysis, content improvement, and structured writing workflows for better results.
Please contact us at trustpilot@justdone.ai so we can provide you with further assistance and help you continue getting the most value from our tools.
Best regards,
JustDone AI Team
just done said max 20MB
just done said max 20MB, but when I uploaded 12MB, the system couldn't use it anymore
12 December 2025
Reply from Justdone
Dear Verawati,
Thank you for your feedback.
File upload limits may depend not only on size but also on format, structure.
Our team is continuously improving file handling and processing reliability to ensure smoother performance across different upload scenarios.
We would be glad if you give the platform another try and explore its capabilities again.
Please contact us at trustpilot@justdone.ai
so we can provide you with further assistance and review your file in detail.
Best regards,
JustDone AI Team
I paid you 2$ to use this justdone for…
I paid you 2$ to use this justdone for 7 days but you didn't give me chance to use please give me back my money
15 April 2026
Unprompted review
Reply from Justdone
Dear Shodiyor,
Thank you for your feedback.
Access to the trial and its features depends on account activation details and the login method used during the purchase process. Verifying the correct account and sign-in option can help ensure the subscription is properly recognized.
Our team can review your case in detail and provide clear guidance on the status of your access and billing.
Please contact us at trustpilot@justdone.ai so we can provide you with further assistance and help resolve this matter promptly.
Best regards,
JustDone AI Team
Reply from Justdone
Dear Nicole,
Thank you for your feedback.
It’s great to hear that you find JustDone a good app and that the customer service met your expectations. Our platform is designed to provide reliable tools along with responsive support to help you achieve consistent results.
Please contact us at trustpilot@justdone.ai so we can provide you with further assistance and help you continue getting the most value from our tools.
Best regards,
JustDone AI Team
Reply from Justdone
Dear Antonio,
Thank you for your feedback.
It’s great to hear that you find JustDone easy to use and effective as a preventive tool. Features like Check Plagiarism and the AI Content Detector are designed to support content quality and help you review your work with confidence before final use.
Please contact us at trustpilot@justdone.ai so we can provide you with further assistance and help you continue getting the most value from our tools.
Best regards,
JustDone AI Team
Billing inquiry resolved
After several interactions, they were able to resolve a dispute in subscription billing. The company assured it would review their practices in light of the feedback provided; an act of good faith. I asked that they send a reminder to clients prior to billing during a trial period. All in all, the issue was resolved; their response rate to the inquiries were fast, professional and succinct.
13 April 2026
Unprompted review
Reply from Justdone
Dear Jeannette,
Thank you so much for your thoughtful and detailed feedback!
We’re really glad to hear that your billing inquiry was successfully resolved and that your experience with the support team was positive. It’s especially meaningful to know that you found the communication fast, professional, and clear.
We truly appreciate your suggestion regarding reminders before trial renewals. Feedback like yours helps JustDone continue improving and delivering a more transparent and user-friendly experience.
We hope the platform continues to support your needs smoothly, and we’re always here if you need any further assistance.
Best regards,
JustDone Team
ok that good
12 April 2026
Reply from Justdone
Dear Customer,
Thank you for your feedback!
We’re really glad to hear you had a positive experience. It’s great to know that JustDone is helping you get things done smoothly.
We hope it continues to be a reliable tool whenever you need it.
Best regards,
JustDone Team
Efficiency and accurate
31 July 2025
Reply from Justdone
Dear Andrew,
Thank you for your kind feedback!
We’re glad to hear that you find JustDone efficient and accurate. It’s great to know the platform is helping you get reliable results quickly.
We hope it continues to support your work or studies whenever you need it.
Best regards,
JustDone Team
Good UI/UX and better AI tool
14 April 2026
Reply from Justdone
Dear Pubudu,
Thank you for your great feedback!
We’re glad to hear that you appreciate the UI/UX and find the AI tools helpful. It’s wonderful to know that JustDone is providing both a smooth experience and effective results.
We hope it continues to support your work and make your tasks easier.
Best regards,
JustDone Team
please i just subscribe to this just…
please i just subscribe to this just done for al detection and to remove ai only for me to put my contact and it is asking for another money pls i need help how do i access what i have paid for my account has been debited
14 April 2026
Unprompted review
Reply from Justdone
Dear Katerine,
Thank you for your message and for sharing your concern.
We understand how confusing this situation may feel, especially after your account has already been charged. To access what you’ve paid for, please make sure that your account is fully registered and that you are logged in using the same email address used during the purchase. Once logged in, you should be able to run your AI detection and use the tools included in your plan.
If the issue continues, please don’t hesitate to contact us at trustpilot@justdone.ai with more details or a screenshot, and we’ll gladly help you resolve this as quickly as possible.
We’re here to support you every step of the way.
Best regards,
JustDone Team
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