I've been ordering from here for several years. This last year has not been very customer driven. I get orders i didn't order and orders i've place that don't seem to ever come through.
Company replied
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See what reviewers are saying
I have been ordering from them for quite a while now. I like how they have a good selection of products and they offer weekly discounts. I use their sleep gummies and their customer service is always... See more
I’ve been ordering their CBD gummies for years. The past year the customer service has been awful. My monthly subscription orders never get sent until I email repeatedly. Emails are ignored until the... See more
I’ve been buying from JustCBD for quite a while now, and I’m really satisfied with their products. The quality is consistently good, and everything I’ve received has met my expectations. Shipping is r... See more
Company details
Information provided by various external sources
JustCBD Store is among the top online market stores for buying CBD products. We have numerous, high quality CBD topicals, vape oils, edibles and more.
Contact info
Wiles Rd 7351, 33067, Coral Springs, United States
- justcbdstore.com
3.4
Average
322 reviews
Replied to 72% of negative reviews
Typically replies within 2 weeks
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They have been great shipping been on…
They have been great shipping been on time very understanding when i wanted to skip a month
1 December 2022
Goods are always in stock and shipped…
Goods are always in stock and shipped on time!
21 November 2022
Great products and service
Great products and service! The orders come promptly which is really nice
!
29 November 2022
Poor customer service
I placed my order over two weeks ago and it still has not shipped. I have no review of the product since I have yet to recieve it.
30 November 2022
Reply from JustCBD
Good Day
We sincerely apologize for the issue. Unfortunately, it seems UPS lost a bunch of packages shipped that day. Your items will arrive on 12/16. I have refunded your complete order for this delay.
I am still waiting for my order
I am still waiting for my order. It was supposed to ship on 11/17/22.
17 November 2022
Reply from JustCBD
Good Day
Sorry for the issue, we no longer have the stock of the item you ordered. Customer service should of reached out to you. I will make sure you situation gets resolved.
Easy to Navigate and Convenient Shopping
I love the simplicity and easy navigation of this site. I got my CBD Oil safe and the package came in a discrete packaging. The oil was equally effective. The only downside is that the product was not delivered on time. It was two days late
27 August 2022
Unprompted review
The product is well tested
The product is well tested, you get what you pay for. Trying the sleep cbd and the cbd/thc combo. Being a lousy sleeper, so far the combination of the two helps me a lot.
10 November 2022
Stale CBD gummies
The last two orders I received had at least one container that had stale CBD gummies. At first I thought it was a fluke, but it’s been two orders now. I am disappointed with the quality control and will no longer be ordering from JustCBD.
22 October 2022
Reply from JustCBD
Good Day
Carine we are sorry about this issue. We have reached out to you to rectify this issue. If you call customer service, we will make it up to you as our clients are most important to us.
Do not get the product in a timely…
Do not get the product in a timely matter, and still haven’t received it this month.We are thinking about canceling or order if it doesn’t improve at once, Very Dissatisfied
9 November 2022
Reply from JustCBD
Good Day
Jen we are sorry that USPS lost the shipment. However, if you call customer service, we will make it up to you as our clients are most important to us.
Sadly never got my order.
Sadly never got my order.
I only got my refund when I notified them about not getting my order.
At least i got a quick refund.
They never returned my email, but the refund notice said my order got lost at their shipping station, as it never left Florida.
9 November 2022
Reply from JustCBD
Michael we are sorry that USPS lost the shipment. However, if you call customer service, we will make it up to you as our clients are most important to us.
If you’re on the fence…trust they’re worth it!
I’ve been a loyal customer with just cbd for a few years now. I am in recovery and also have RA so CBD is my pain management most of the time. It just works. Other companies work but are like triple the price. I’ll take great quality and great prices any day! They’ve been nothing but awesome!
20 October 2022
Their Cbd gummies are the best
Their Cbd gummies are the best. They are very tasty. I order online and they are here within 5 days. I recommend just cbd over every other ones online.
13 October 2022
Always fast shipping and great…
Always fast shipping and great products. Thank you for an easy checkout and discounts:)
7 October 2022
Product I ordered was discontinued and…
Product I ordered was discontinued and they quickly changed it the product with no intervention on my part.
1 November 2022
The product was ok
The product was ok, but found a much better product for less money.
7 November 2022
Love this company and products
Love this company and products. The staff are over the top nice and helpful. Their products have helped my 14 year old GSD so much it's almost magical. She started eating again, was able to hold herself up to do her business outside. She's wagging her tail and ears straight up again. I recommend JustCBD to everyone!!
16 August 2022
Person on phone very helpful with me…
Person on phone very helpful with me placing my order.
10 October 2022
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