JUST EAT Reviews 107

TrustScore 1 out of 5

1.2

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Company details

  1. Online Food Ordering Service

Information provided by various external sources

Norges største utvalg av takeaway. Bestill og betal online hos restauranter nær deg. Alt fra sushi til pizza, spansk til kinesisk. Levering direkte på døra!


Contact info

You should know

1.2

Bad

TrustScore 1 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

2 hours waiting for a delivery that…

2 hours waiting for a delivery that never showed up. Called the restaurant owner blaming Just Eat. Just Eat then blaming the owner for not adhering to protocols. No apology given, just my refund which is standard practice. Rubbish service, don't use!

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Good

Good service

11 January 2022
JUST EAT logo

Reply from JUST EAT

Kjære Branimir,

Takk for din anmeldelse!

Godt å høre du hadde en god opplevelse hos oss. Vi jobber løpende på å forbedre vår leveringstjeneste, og setter pris på din tilbakemelding.

Vi sees snart igjen!

Mvh
Just Eat

Rated 5 out of 5 stars

Hearth Attack

Rask levering og god mat

30 November 2021
JUST EAT logo

Reply from JUST EAT

Kjære R.L,

Takk for din anmeldelse!

Godt å høre du hadde en god opplevelse hos oss. Vi jobber løpende på å forbedre vår leveringstjeneste, og setter pris på din tilbakemelding.

Vi sees snart igjen!

Mvh
Just Eat

Rated 1 out of 5 stars

stay away from just eat,

stay away from just eat,

my order got cencelled twice back to back, and as a studen i dont have freaking 50 bucks to throw, worst support ever, DO NOT BUY FROM THE APP!!!!! Call the god damn place and order, Fuk Just eat, just look at the reviews, shi* app with shi* employes,

rating. -100 of 10

26 July 2021
Unprompted review
JUST EAT logo

Reply from JUST EAT

Dear Ramin,

Thanks for your review!

It's unfortunate to hear that you've had a bad experience with Just Eat. We are constantly working to improve our delivery service, and appreciate your feedback.

Kind regards
Just Eat

Rated 1 out of 5 stars

Never using Just Eat ever again!

Ordered KFC never turned up. When we contacted them three members of staff left the chat and said because we hadn’t messaged them in a while we didn’t need assistance anymore. Very bad experience. Never using Just Eat again. Took 2 hours to talk to customer service and see about getting a refund still waiting for a refund. If there was a choice for no stars would of picked it.

25 May 2021
Unprompted review
JUST EAT logo

Reply from JUST EAT

Hi, it's unfortunate to hear that you've had a bad experience with Just Eat. You have however created a review on the Norwegian Just Eat service, where we do not have a partnership with KFC. We therefore kindly ask that you remove your review and create a new review in the right place.

Best regards,
Just Eat Norway

Rated 1 out of 5 stars

Shady company

Delivery time alright, but food was disguisting, ordered from Big Bite Oslo, wrote review in just eat site, got mail that review was deleted. Stay away from this

26 February 2020
Unprompted review
JUST EAT logo

Reply from JUST EAT

Hi Kye,

We're terribly sorry that you've had this experience with us. The reason why we deleted the review is because the restaurant you ordered from uses our delivery service, and we were at fault. That is why you were prompted to rather leave a review here of Just Eat, as we were at fault, not the restaurant.

Best regards,
Kenneth

Show reviews in all languages. (107 reviews)

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