While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the professionalism and efficiency of the staff, often praising individual fitters for their neat work, attention to detail, and friendly demeanor. Many people are pleased with the quality of the blinds and the overall appearance, noting that the products look great and transform their homes. The service, from initial measurement to fitting, is often described as smooth and well-organized. However, some people were dissatisfied with various aspects of their experience. Issues included receiving incorrect products, such as blinds in the wrong color or with defects like curling slats. There were also complaints about orders being incomplete or experiencing significant delays, with some customers waiting extended periods for their blinds or for issues to be resolved. A few other people also felt that the product design was flawed, leading to gaps or inadequate blackout capabilities, and some found the customer service unhelpful when problems arose.

What people talk about most

Product

Consumers have mixed feelings about the product. Many reviewers praise the quality, noting that blinds are... See more

Service

People report ambiguous experiences with service. Many customers praise the prompt, efficient, and... See more

Staff

Clients share positive opinions on staff. Many reviewers praise the professionalism, friendliness, and... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the quality of the blinds, noting... See more

Order

Customers had ambiguous experiences with order. Some reviewers found the online ordering process easy, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just replaced our old, yellowed & slightly mouldy vertical blind slats with new ones from Just Blinds. Easy online ordering, with regular emails regarding delivery. The slats are well made and came we... See more

Rated 5 out of 5 stars

I couldn’t be happier with my new shutters from Just Blinds Wigan! Paul did an absolutely fantastic job — the shutters look wonderful and have completely transformed my home, making it feel modern... See more

Rated 5 out of 5 stars

Ordered replacement vertical slats online. Had confirmation of my order straight away. I understood from the info that they usually take 7 -10 days from order date, but I wasn't In a rush for them so... See more

Rated 5 out of 5 stars

Big thanks to Alan for fitting blinds to front windows today. Lovely personality and efficient in his work. Delighted with the outcome, they look amazing. Look forward to having Just Blinds back when... See more


Company details

  1. Window Treatment Store

Information provided by various external sources

Just Blinds is a family owned company with an independent status originally based in St Helens, our blinds factory is now based in Wigan and we’ve been manufacturing and installing quality window blinds around the North West of England for over 14 years. We fit window blinds in all areas of Wigan, Bolton, Preston, St Helens, Liverpool, Manchester, Widnes, Chorley, Oldham and Warrington in addition to supplying window blinds all around the UK and even into Europe.


Contact info

3.6

Average

TrustScore 3.5 out of 5

573 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just had 9 blinds fitted

Just had 9 blinds fitted, the company arrived on time to give us a quote and Allen turned up as scheduled today. Allen was super quick and fitted all 9 blinds in less than 2 hrs. Thank you Allen and just blinds, we will be back soon for the rest of the house

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Happy repeat customer :)

Second time we’ve used Just Blinds and had a great experience both times.
They arrived on time, the guy who came to measure up and provide us with the quote was extremely helpful and friendly. We paid a deposit and was given an installation date by him. We received a text and an email with confirmation of the appointment too.
I received a phonecall from the fitter when he was on his way and again, he was polite, friendly and fitted them in no time. He shown me how to operate each blind and made sure I was happy with everything before cleaning up his mess and leaving everything tidy.
I’d 100% recommend Just Blinds for their quality blinds, customer service, communication, and price.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic replacement vertical blind slats

Just replaced our old, yellowed & slightly mouldy vertical blind slats with new ones from Just Blinds. Easy online ordering, with regular emails regarding delivery. The slats are well made and came well packaged. I chose the weighted end ones rather than the chains and they hang very well. Good value too. Would recommend

6 February 2026
Unprompted review
Rated 1 out of 5 stars

Just a waste of space!

They were supposed to come to mine , but because of a complaint I made some months earlier, October 25. I also paid for blackout blinds and yet when they came they werent bkackout blinds, just ordinary blinds! When i phoned up to complain about this, they said"you didnt pay for blackout blinds"! How disgusting! When I phoned to say I needed to make a complaint. Then all of a sudden they sent me a txt saying "through past experiences we won't be able to come to your property" . Please nite this txt was only sent wen I stated I wanted to make a complaint! They let me down time and time again. Just phoned another company and they said they had someone phn to to say Just Blinds had cancelled on them 3 times! I responded with "that sounds about right". Clearly this company just cancel on everyone!

15 January 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Great service from start to finish

Really happy with the service from Just Blinds. From the first appointment to fitting, everything was organised and straightforward.

The measuring appointment was thorough and everything was explained properly so I knew exactly what I was ordering. Communication throughout was spot on and I was kept updated the whole way through.

The blinds look amazing and you can tell they’re good quality. Fitting was done quickly and professionally, and everything was left tidy afterwards.

Overall just a really smooth experience and I’d 100% recommend Just Blinds to anyone looking for a reliable company.

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy the blackout slats from this…

Do not buy the blackout slats from this company they are horrendous fitted mine and within 2 months they started to curl no privacy whatsoever informed the company and was given ever excuse ie are they over a radiator(no) are they in a South facing window (no) are they in a sunny window (aren't most windows). It's the rubber in the slats that's curling it's happened to hers in her conservatory she told me then absolutely nothing. Don't waste your money with this company.

12 January 2026
Unprompted review
Rated 1 out of 5 stars

I had my blinds fitted and then within…

I had my blinds fitted abd then within a week I noticed a defect. As my blinds are under a 3 year guarantee I contacted Just Blinds for a replacement. It has taken them 3 months to replace my blinds.it is disgusting that after spending so much money on my blinds, I have been treated this way.

The worst of it, I spoke to one of their contacts and she said she would get back to me but failed to contact me. I have been chasing these people for over 3 months now. It is despicable!!

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Wouldn’t honor a $20 coupon they…

Wouldn’t honor a $20 coupon they enclosed in a swatch sample mailing. Coupon reads $20 off order of $200. I placed an order for $400 and they wouldn’t talent because they said I can’t “stack”‘deals. The problem, there is always some deal going on. To top this, I am a repeat customer who has spent thousands in the last few years alone. When I called for help, I received none. Before ending the call I even said, does it make sense to lose a very good customer (you can clearly see all of my past orders and the current one was going to be $400) over $20 coupon that very much hinges on false advertising? The answer, YES! They would not honor the $20 bucks and chose to lose a good customer. My question, if they won’t help in a slam dunk situation where they had the opportunity to keep a good customer and make me happy, what service will they provide when big money and trouble is on the line?

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Shutters fitted by Paul at Just Blinds Wigan

I couldn’t be happier with my new shutters from Just Blinds Wigan! Paul did an absolutely fantastic job — the shutters look wonderful and have completely transformed my home, making it feel modern, stylish, and so much brighter.

Paul was professional from start to finish. He worked neatly, kept everything tidy, and his attention to detail was outstanding. You can really tell he’s a perfectionist who takes pride in his work.

I highly recommend Paul and Just Blinds Wigan. Brilliant service and beautiful results!

29 November 2025
Unprompted review
Rated 5 out of 5 stars

We’ve just had blinds fitted to our…

We’ve just had blinds fitted to our last room in the house a small bedroom. All our room window now have blinds from Just Blinds. I have found them very competitive, well organised and extremely professional in every way from taking measurements and to fitting, great local company.

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Whole order has been a nightmare from…

Whole order has been a nightmare from start to finish. The blinds I am living with - don't fit - I have to manually adjust the cord in the centre of the blinds every time they are opened/closed. This company does not take responsibility for their mistakes. Dreadful customer service. Do not spend your money with this company

31 March 2025
Unprompted review
Rated 1 out of 5 stars

Poorly fitting blinds

I had blinds fitted to the front on my house in October. They were replacing my aluminium ones. I am very disappointed with them to be honest as the bay window has two recess areas and when the blinds are closed they leave a gap which you can see through from the outside. I raised this with the company and was told that this is the way the blinds are designed and they can't reinvent the product! My previous blinds fitted the recess perfectly so I would really challenged this comment. I have to stick the blinds to the wall with blue tack at night as I can't bear looking at the gap!

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Straight forward approach. Blinds fitted without fuss

We had a couple of blinds fitted to a pair of French doors in our conservatory. We were served by the North Wales branch in Abergele. Very straight forward approach. Friendly and informative people who went through the options to ensure we had the correct product. Fast service. Blinds fitted without fuss or bother. First rate

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Getting quote from Adam was great, price was significantly lower than a leading competitor, great advice, had the colour I wanted, and the fitter (Chris, I think) was great company. Everything looks really good. Satisfied customer and I hope the blinds lasts long!!

30 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look