This company is predatory. When trying to cancel my subscription and receive a refund, they ignore my requests. I filed a dispute with my credit card company and they ended my trial and tried to delet... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It is good for searching information from AMZ. However, it is very inconvenience for me to open this app using Chrome incognito mode. I have been tried to reset password, clear all browsing data many... See more
Company replied
Jungle Scout has been an invaluable resource for me as I've been learning the ropes of selling on Amazon. Their explanations are clear and easy to understand, and their team is friendly and helpful. A... See more
Company replied
Responsiveness and effectiveness from staff are really fast. Although, I wish the system would had returned my money into my bank account immediately, I’ll have to wait until it’s processed. - just... See more
Company replied
Company details
- Business Development Service
- Computer Accessories Store
- Online Marketing Agency
- Online Marketplace
- SEO Service
- Software Company
Written by the company
Jungle Scout is the leading all-in-one platform for selling on Amazon. Our powerful, data-driven technology helps entrepreneurs and brands build successful businesses on Amazon through product research, market intelligence, brand and listing management capabilities, and more. Since 2015, we’ve helped over 500,000 customers; we’re proud to be a team of Amazon experts supporting sellers around the world. With Jungle Scout, you can: *Perform product & keyword research *Find suppliers *Create product listings *Manage inventory & finances *Automate review requests *And more!
Contact info
2021 E 5th St, Suite 190, 78702, Austin, United States
- (202) 991-5408
- support@junglescout.com
- junglescout.com
4.2
Great
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Such great customer service
Such great customer service! I'm new to JS and I made a mistake with my subscription. Not only did I get a response, it was immediate. AND my request was handled with a friendly 'no questions asked' attitude. Very encouraging when starting with a new company.
19 February 2024
Reply from Jungle Scout
Hi Sylvia,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
A truly indispensable and intuitive…
A truly indispensable and intuitive tool for anyone using Amazon. The perfect companion! I recommend it with my eyes closed 👍
14 February 2024
Reply from Jungle Scout
Thank you so much for your kind words!
I’m so pleased to hear you find our products useful.
We are always striving to be the best in this space, and the best for our customers... So to hear that you’re happy with what we have to offer - Well, you just made our day!
Have you joined our Amazon FBA Competitive Edge Facebook group already? If not, then I recommend joining to learn from other community members!
This is an exclusive group for Jungle Scout customers, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Thanks again! Have a great day!
Like Lightning! Response Time Excellence
The time it took Emcee to respond to my support desk ticket was like flash lightning - so quick! Congratulations on having the staff there when needed.
19 February 2024
Reply from Jungle Scout
Hi Sally,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Professional customer service…
Professional customer service experience. My questions were answered quick and thorough.
17 February 2024
Reply from Jungle Scout
Hey there, Jason!
Thank you so much for taking the time to leave us a review; we really do appreciate the feedback.
Have a wonderful rest of your day and happy Jungle Scouting. :)
PS: I also would recommend joining our exclusive group for Jungle Scout customers!
Check it out here:
jnglsct.com/FBA-Group
Thanks again, Jason!
Great attitude and intentions
Great attitude and intentions. Listening and communication skills need improvement IMO.
12 February 2024
Reply from Jungle Scout
Hey Kent!
Thank you for taking the time to leave us a review.
We work hard each day to ensure we’re the best in this space so we would love to know what we can do to improve those 3 stars and turn them into 5 stars!
If you have the time, please shoot us an email at support@junglescout.com (mailto:support@junglescout.com). We want to know how we can make your Jungle Scout experience even better.
Thank you once again for the review.
Thanks again, Kent! Have a wonderful rest of your day.
Quick answer of the support
When asking questions about the product, they always answer quickly
They care
17 February 2024
Reply from Jungle Scout
Thank you so much for your kind words!
We are always striving to be the best in this space and the best for our customers.
Have you joined our Amazon FBA Competitive Edge Facebook group already? If not, then I recommend joining to learn from other community members!
This is an exclusive group for Jungle Scout customers; don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Thanks again! Have a great day!
Reply from Jungle Scout
Hi Nancy,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Reply from Jungle Scout
Hi lina,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Jungle scout tool
The tutorial is clear . Jungle scout has a lot of benefits for example I was checking supplier if I can trust them or no before I spend any money. The other side I did not like the Ai was not letting me to do a fair optimization
14 February 2024
Reply from Jungle Scout
Hi Miliete!
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
I see that you gave us a 4-star rating and we would love to know how we can improve this to reach 5 stars! When you have the chance, please send your suggestions over to support@junglescout.com (mailto:support@junglescout.com), we’d love to know how we can help!
Thank you once again for taking the time to leave us a review.
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group
Have a great day!
Professional support and help
9 February 2024
Reply from Jungle Scout
Hi Mahmood,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Reply from Jungle Scout
Hi Angel,
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
Thanks again, Angel, and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Great support
Great support, But monthly charges are higher for new customers. And new comers for Amazon.
6 February 2024
Reply from Jungle Scout
Hey there, Khizer!
Thank you so much for taking the time to leave us a review; we really do appreciate the feedback.
Have a wonderful rest of your day and happy Jungle Scouting. :)
PS: I also would recommend joining our exclusive group for Jungle Scout customers!
Check it out here:
jnglsct.com/FBA-Group
Thanks again, khizer!
Excellent customer service
10 February 2024
Reply from Jungle Scout
Hi there, Mohammad!
My name is Regina , and I just wanted to take a quick moment to send you a BIG THANK YOU for letting us know that you are digging our tools!!!!
That 5 rating is very much appreciated.
We are a very passionate, data-driven bunch here at Jungle Scout, especially regarding our software. We are always striving to be the best in this space, and the best for our customers...so to hear that you’re happy with what we offer - well, you just made our day!
And please know that we are constantly looking for feedback to help us improve. Anytime you have a suggestion or a concern, you know where to reach us.
We would love to keep your experience positive every single day!
Do you our Extension? We’d love to hear your thoughts! It only takes a minute or two and we’d love your feedback!
Extension: https://chrome.google.com/webstore/detail/jungle-scout-pro/bckjlihkmgolmgkchbpiponapgjenaoa/reviews
Thank YOU so much for that; keep on being awesome.
I hope you enjoy the rest of your day!
Great service and follow-up with the…
Great service and follow-up with the issue that I had. I couldn't be more pleased.
5 February 2024
Reply from Jungle Scout
Hi George,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Reply from Jungle Scout
Hi Richard,
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
Thanks again, Richard, and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Reply from Jungle Scout
Hi Lakshmi,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
They are giving their 100% to members…
They are giving their 100% to members by the messages and videos
8 February 2024
Reply from Jungle Scout
Hi Abhinaya!
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
I see that you gave us a 4-star rating and we would love to know how we can improve this to reach 5 stars! When you have the chance, please send your suggestions over to support@junglescout.com (mailto:support@junglescout.com), we’d love to know how we can help!
Thank you once again for taking the time to leave us a review.
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group
Have a great day!
Best customer support
7 February 2024
Reply from Jungle Scout
Hi there,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Sad to hear promotions and jumpsend are…Sad to hear promotions and jumpsend are gone!
Sad to hear promotions and jumpsend are gone!
2 February 2024
Reply from Jungle Scout
Hi there!
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
I see that you gave us a 4-star rating we appreciate your continued support and loyalty as a valued customer of Jungle Scout. Our mission as the leading Amazon market intelligence tool continues, and we are constantly evaluating our services to ensure that we provide the best possible experience for our users.
After careful consideration, we have decided to sunset our Promotions feature. This decision is due to certain challenges and limitations that we have identified, as well as keeping in line with Amazon’s Terms of Use. It will allow us to focus our resources on delivering a more robust and reliable experience for all Jungle Scout users.
While we understand that this may be disappointing, we encourage you to use our Review Automation feature so your customers can leave a positive review and promote your product for you! We will be here to assist you if you need help navigating it.
If you have any questions or concerns about how this change may affect your experience, please do not hesitate to contact us. We are always happy to answer any questions you may have. Thank you for your understanding.
Thank you once again for taking the time to leave us a review.
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group
Have a great day!
Reply from Jungle Scout
Hi Aakash,
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
Thanks again, Aakash, and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
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