I ordered the 1950s Vintage Casual 3/4 Long Sleeve Warm Wedding Dress Simple Boho A-line Midi Tea-length Plunging Neckline Satin Bridal Gown. It came before the deadline and was true to the picture. T... See more
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Review summary
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Finding the perfect wedding dress is stressful, but June Bridals made it a dream. You can tell immediately that they take immense pride in their craftsmanship—the fit was absolutely flawless and requi... See more
Company replied
I took a chance ordering my dress online because I didn’t have time to be going to boutiques trying on random dresses. I wanted a specific style that isn’t super expensive. June Bridals was QUICK, INE... See more
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After reading negative reviews I was skeptical. To my surprise June Brides was prompt in addressing my questions and concerns. The measurements are exact so you may want to give yourself an extra inch... See more
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Company details
Written by the company
Shop wedding dresses, bridesmaid dresses, prom dresses, formal dresses & evening dresses at affordable price. High quality dresses come in all styles and silhouettes.
Contact info
Beijing, United States
- junebridals.com
3.2
Average
322 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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"Made to Order" is a Scam!
The dresses are quoted as "made to order" yet expert seamstress pointed out significantly poor quality & is not "handmade". The sizing is absurd & is not accurate on the site. Unfortunately the policies protect June Bridals & NOT the consumer. HORRIBLE experience & now seeing fake reviews posted, it's such a scam and waste of money. DO NOT buy, keep your hard-earned money!
2 June 2025
Unprompted review
Reply from June Bridals
Dear Customer,
We genuinely appreciate all feedback as it helps us improve. To ensure clarity and accuracy regarding your order, we’d like to share the following details:
1. Sizing Process & Collaboration
Your Order: Standard Size 6 (Bust 34.5" / Waist 27.5" / Hips 37.75" / Hollow-to-Floor 59")
Measurement Submission: You initially provided self-measured photos. As communicated, these unfortunately couldn’t be validated per industry standards for made-to-order garments.
Our Support: When kindly advised about this, you acknowledged, "I can provide professional measurements if needed". Despite our follow-ups, these were never received.
2. Quality & Craftsmanship
All made-to-order pieces undergo strict quality control and feature hand-finished details (beading/appliqués).
Note: No quality concerns were raised during our active email exchanges, where solutions were discussed. These claims emerged only after proposed resolutions were declined.
3. Solutions Offered & Declined
We prioritized your satisfaction by offering flexible options:
Solution 1: Remake your dress at a significant discount.
Solution 2: Return and full refund
Solution 3: Keep the dress + receive a partial refund (no return required).
You declined the above solutions. We regret that we couldn’t resolve this collaboratively.
4. Transparency & Policies
Our size chart, measurement guide, and tutorial video (on every product page) clearly outline industry standards. For optimal fit, we encourage referencing these resources.
Policies exist to protect both parties; we’ve upheld our commitments thoroughly and in good faith.
We remain open to constructive dialogue should you reconsider our solutions.
Warmly,
Junebridals
I ordered a dress on May 26
I ordered a dress on May 26, arrived June 8. The dress did not fit correctly. Sent first return request on June 10, with 4 additional emails sent on June 11, 12 and 14 (today). No response. Will be contacting PayPal and Mastercard if no response received by Monday COB.
14 June 2025
Unprompted review
Reply from June Bridals
Dear Mike,
Sorry for the late reply! Our email system sorts emails from earliest to latest, so we didn't see your multiple emails in the same email first:( We have set up a priority response for you.
A member of our team has already contacted you to process your return. Kindly refer to their latest email.
We value your business and regret any frustration caused.
Best regards,
Junebridals
June Bridals dresses and returns
I recently ordered a dress and when it arrived the top was way too short for my body type I followed the return policy and sent a return request immediately
followed up on the request for the last three days and nothing No response I am hoping this doesnt turn into a nightmare for a return
12 June 2025
Unprompted review
Reply from June Bridals
Dear Customer,
Our returns team usually processes requests within 72 business hours (excluding weekends).
To expedite:
Please message us directly with the order number
Attach photos showing the tags intact
Anonymous reviews prevent us from locating your order - please contact us via official channels for immediate assistance.
Warm regards,
Junebridals
Not what I was expecting
The dress I received does not look like the photos on the website (the color is different and there is a lot of detail on the front that wasn't highlighted/shown in the photos - so I didn't realize it was there) and despite ordering with custom measurements, it does not fit well. I ended up finding a dress through a site that has a home try-on option and that was a much better experience given that I could see and feel the dress first - and try on the standard size before purchasing. I am now trying to sell the dress I received from June Bridals on Facebook Marketplace.
12 June 2025
Reply from June Bridals
Dear Customer,
Regarding the color discrepancy: Our product images accurately display the ivory lace overlay with champagne underlay as described. After reviewing your order, we can confirm that the dress was made according to the color Ivory selected in your order instead of the "As Shown" list on our product page.
The front detailing is clearly visible in all high-resolution gallery images. We encourage customers to review all photos before purchasing.
For custom sizing, we strictly followed your provided measurements. Fit issues may arise from measurement inaccuracies or posture variations. We offer detailed sizing guides and consultation services to prevent such issues.
We regret that our made-to-order policy prevents returns, but we are so happy to hear you found the right dress.
Warm regards,
Junebridals
The dress was phenomenally well made…
The dress was phenomenally well made and beautiful, and they were very quick to respond to questions. would definitely order again.
10 June 2025
Reply from June Bridals
Dear Mia,
Thank you for taking the time to share your wonderful experience! We're thrilled to hear that you loved the craftsmanship of your dress and our responsive service. It’s customers like you who inspire us to keep delivering excellence. We can’t wait to welcome you back for your next order!
Warm regards,
Junebridals
I ordered my dress and it came looking…
I ordered my dress and it came looking nothing like the material of the dress in the picture on the website. I have sent 3 emails and called twice to try to make a return and I haven’t gotten a single response. I want to send the dress back and receive a refund.
10 June 2025
Unprompted review
Reply from June Bridals
Dear Customer,
We sincerely apologize for the frustration caused.
Our policy requires customers to initiate return requests within 14 days of delivery, but you do not need to complete the entire return process within 14 days.
We confirm receiving your request and are addressing this urgently. Our team will contact you within 24 hours via email to resolve this.
Please check your inbox, including your spam folder.
We value your feedback and are committed to improving.
Respectfully,
Junebridals
Stay far away from this company
If I could give this company a negative number I would. I purchased 2 dresses in Jan 2025. They are very poor quality and did not fit. I contacted them and was told that I could return them but would have to pay the return shipping. I followed the instructions exactly. I paid the return shipping. Now they have the merchandise and they are refusing my refund. Stay far far away from this company!
13 January 2025
Unprompted review
Reply from June Bridals
Dear Customer,
We regret that your experience fell short of expectations. Our brand focuses on providing affordable wedding dresses and gowns.
Regarding your return: We’ve escalated your requests for further review.
Transparency about our accessible pricing and policies remains our priority.
Sincerely,
Junebridals
Dress arrived quickly and looks great
Dress arrived quickly and looks great, quality was great too! Awesome price point!
5 June 2025
Reply from June Bridals
Hello Melly!
We’re delighted that you received your dress promptly and are happy with its quality and design. Providing beautiful pieces at accessible prices is at the heart of our mission—your satisfaction proves we’re on the right track! See you again soon.
Best wishes,
Junebridals
Ordered a dress from June's bridal
Ordered a dress from June's bridal. It is way too big. Not made out of the material we were told. Paid for petticoat and bustle that weren't the right size petticoat and no bustle
I do not recommend ordering from them at all. They told me no refund
4 June 2025
Unprompted review
Reply from June Bridals
Dear Michelle,
Good day!
Our policy clearly states: We are unable to process return requests for custom-sized dresses, or if you contact us more than 14 days after receiving the goods. We’ve found no refused refund email in our records. You were charged for a standard-size dress with optional add-ons (bustle/petticoat)—if you share your order#. Note: "No refund" claims contradict our system logs.
We have sent you an email requesting your order information. Please check and reply so that we can resolve your issue as soon as possible.
Sorry for the inconvenience and we are looking forward to your reply as soon as possible.
Best regards,
Junebridals
I bought a dress from June bridals— I…
I bought a dress from June bridals— I ordered a size 8, they sent me a size 6 that feels and looks like a size four. It doesn’t fit at all. The embroidery looks cheap and nothing like the picture. I have been emailing them for two weeks trying to return this dress—- they asked for pics to prove they sent the wrong size, so I sent pics. Now they are saying the tailor accidentally attached the wrong tag, but the measurements should be correct and I can check the measurements, or try the dress on. It doesn’t fit! This company is so frustrating to work with; I don’t know how they stay in business.
4 June 2025
Unprompted review
Reply from June Bridals
Dear Customer,
Good day!
The gown body is standard size 8 (measurements on our site)—the size-6 tag was a labeling error acknowledged on June 3. We immediately offered:
🔹 Full return upon return policy (postmarked within 14 days of delivery)
🔹 Resolving via photo proof if measurements deviate
Neither action was taken. Resend photos or return the dress to end this.
We are very sorry for the inconvenience caused to you, and thank you very much for your support and understanding.
Best regards,
Junebridals
The gown is absolutely gorgeous
The gown is absolutely gorgeous. My only problem is I don’t know how to hook the train up to the back if anybody could give me a call or text me on how to bustle it other than that I have no problems with the gown absolutely perfect
4 June 2025
Reply from June Bridals
Dear Laura,
Thank you for your kind words! Glad you love the gown! We’d be happy to guide you on how to use the bustle on the train.
We will email you with instructions within 24 hours.
Best Regards,
Junebridals
Worst customer service I’ve ever…
Worst customer service I’ve ever experienced. Total scam, cheap dresses. They don’t refund you when they’re see through. Do not buy from them.
4 June 2025
Unprompted review
Reply from June Bridals
Dear Customer,
Good day!
Our gowns are priced accessibly, with higher-tier options available for intricate designs. Refunds are issued if returns are initiated within 14 days and the gowns are unworn. We’ve processed your return request today—you’ll receive a confirmation email with return instructions.
P.S. "See-through" claims require proof for quality audits—none was provided.
Your understanding is the best support for us.
Best regards,
Junebridals
I purchase two dresses and the sizing…
I purchase two dresses and the sizing is off on both. I have reached out to customer service multiple times with no response.
Do not bother with this site.
2 June 2025
Unprompted review
Reply from June Bridals
Dear Amanda,
Thank you for sharing your feedback with us.
We acknowledge your sizing concerns. After reviewing your order, we can confirm that the dresses were made according to the size selected in your order.
Our customer service operates Monday-Friday. Your messages were received outside these hours, and our team responds to all weekday inquiries ASAP. We’ve resolved this matter via our ticket and are processing your return.
For urgent issues, please contact us during business hours.
Sorry for the inconvenience and thank you for your understanding.
Warm regards,
Junebridals
⭐ 1 Star – Avoid June Bridals at All Costs
This company has been an absolute nightmare to deal with.
I ordered a wedding dress that arrived way too big. I reached out immediately to return it and was offered a $100 partial refund if I agreed to keep the dress. I accepted their offer in writing, and they confirmed it would be processed within 10–14 days. That refund never came.
After weeks of them ignoring my follow-up messages, I filed a dispute through Affirm as a last resort — and that’s when they suddenly changed their story and told me I now had to return the dress to get anything back. Then, to top it off, they told me to send money to a PayPal account. That is completely shady and unprofessional.
Their policies are unclear, their communication is contradictory, and their customer service is borderline manipulative. I’ve had to escalate this issue through Affirm and my bank just to try and get my money back.
Save yourself the stress — do not buy your wedding dress from this company.
3 June 2025
Unprompted review
Reply from June Bridals
Dear Bailey,
Thank you for sharing your feedback with us.
You accepted a $100 partial refund to keep the dress for your order.
Bank processing delays impacted your refund timeline—we submitted it promptly.
Instead of inquiring about the delay, you filed a dispute before the 14-day window ended, violating our agreement.
This voided the partial refund offer per our policy. We then rightfully required a return for any resolution.
We stand by our policies. Chargebacks force stricter measures, and patience during bank processing is essential.
We are sorry for the inconvenience, and thank you for your understanding.
Warm regards,
Junebridals
My dress was "shipped" on May 7th
My dress was "shipped" on May 7th, it has been in one location since, my only update was that a FedEx label was made and that I would be contacted when it was shipped. I have been in contact with the customer service email several times, as they have no phone number to call and speak to an actual person... I've gotten one response to about every three or four emails I have sent. I spent $157 on a simple Beach wedding dress, a garment bag and hair clips, and at this point I am convinced I am not getting the dress. Now that it is past time that I should have received it, I'm getting no response whatsoever. I am just asking for a refund in full for a dress and service that I never received. I am pretty confident at this point that I will not receive my money back as their customer service is terrible and at this point I'm sure they are just avoiding my messages. It is sad to me that they are scamming brides who are just trying to have a happy, memorable experience. Do not purchase from this company, as you will be ripped off and highly disappointed!
UPDATE: I received a reply here, responding to poor review of this company, yet I have been waiting for a response to my email to initiate a refund since May 22nd. Do NOT Purchase from this company. Such a joke.
5 May 2025
Unprompted review
Reply from June Bridals
Dear Customer,
Thank you for your patience while we urgently investigate your delayed order. We sincerely apologize for the frustration this has caused, especially for your wedding.
We are:
Actively pressing FedEx for a concrete update on your package.
Working internally to resolve this.
We expect a status update from FedEx very soon. As soon as we have definitive information, we will contact you immediately to discuss the solution.
Thank you again for your understanding.
Sincerely,
Junebridals
The dress is beautiful
The dress is beautiful. Fits as expected is a nice quality and got lots of compliments.
I am 5 foot two 125 pounds wearing a size 2. I really had to suck it in but it looked great.
29 May 2025
Reply from June Bridals
Dear Shanna,
Thank you so much for taking the time to share your positive feedback! We are absolutely thrilled to hear that you loved your dress – that it was beautiful, fit well, was of great quality, and received so many compliments! 🎉
Knowing that you felt stunning in it (even if it took a little "sucking in"!) makes our day. We truly appreciate you choosing us for your special occasion.
Warmly,
Junebridals
This is such a beautiful dress make…
This is such a beautiful dress make sure you get your measurements with no cloths on for best custom fit. it is beautiful it is super open in the front for you big chest ladies you are very exposed. i will definitely order from this site again i ordered in the beginning of may and received 3 weeks later. Not bad at all
27 May 2025
Reply from June Bridals
Dear Maggie,
Wow, thank you for this amazing and detailed review! We're delighted that you love your beautiful dress and found the custom fit process smooth. We're especially glad the open front design provided the perfect look and feel you were hoping for. Hearing that "not bad at all" is fantastic feedback! We're so happy you're pleased and will be ordering from us again – that means the world to us!
We look forward to your next visit!
Best regards,
Junebridals
No way to contact them directly.
Bought item and soon as I received it noticed that it was damaged, there were holes in the front lace of the dress. Sent email to request return and I have not received a response yet and I made several attempts to email and submit a ticket but no luck getting in touch with someone. Their policy says to submit request 14 days of receiving item to be able to process a return. Needless to say my event day is coming up and I had to buy another dress through a different store as I am not able to use the one I order through June's Bridal. Absolutely disappointing. Would not recommend this site at all as there is no actual way to get in touch with customer service.
18 May 2025
Unprompted review
Reply from June Bridals
Dear Customer,
We apologize for the damaged dress and lack of response during this busy period. This falls far below our standards.
We’re auditing our customer service systems to prevent future failures. You deserved a seamless experience, and we’re determined to make this right.
Best regards,
Junebridals
It’s a scam site
It’s a scam site. They steal photos from other sites and then upload them on their site. The dress you receive will HOPEFULLY be similar* to what you ordered, but don’t worry, it’s yours now, because it is literally impossible to return it. If by some miracle you are able to return it, you have to pay $80 shipping to CHINA because THAT IS WHERE THEY ARE BASED, NOT IN OHIO LIKE THEY CLAIM ON THEIR SITE!!! How tf is this site still up??? How tf does Google just continuously advertise for them? Are you still willing to take the risk? (Dumb, but) Do it now because it will take at least 6-8 weeks for it to arrive. AVOID AT ALL COST!! The disappointment I saw within my finances eyes was almost enough to make me want to go to China and get thrown in jail.
26 May 2025
Unprompted review
Reply from June Bridals
Dear Customer,
We appreciate you raising these concerns.
Like many global retailers, our authorized manufacturing partners are located internationally to ensure specialized craftsmanship.
For returns, Items must be sent to our quality control center (overseas) to properly assess issues and hold factories accountable.
If you purchased from us, please contact support@junesbridal.com with your order number. We’ll investigate these claims immediately and ensure you receive the resolution guaranteed by our policy.
We’re committed to transparency and service excellence at every step.
Best regards,
Junebridals
Said my return of half my money would…
Said my return of half my money would take six days it’s been almost 3 weeks!!
6 May 2025
Unprompted review
Reply from June Bridals
Hi Stacee,
We’re truly sorry for the inconvenience and understand how frustrating this delay must be. While we issued your partial refund on May 8, bank processing times vary and occasionally cause unexpected holdups. We’ve proactively followed up with our financial partners to expedite this.
Thank you for your understanding, and we deeply regret any stress this has caused.
Kind regards,
Junebridals
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