Jumpzylla Reviews 

543
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 536 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally high quality of the materials, the sturdy construction, and the fast, reliable shipping service that ensures prompt delivery. Consumers note that the assembly process is straightforward and manageable, while children thoroughly enjoy the daily fun, safety, and excellent bounce provided by the product. Some reviewers were not happy with the limited availability of replacement parts, experiencing frustrating communication delays when waiting for customer support to resolve specific issues. A few people also mentioned receiving damaged components initially or observing minor wear and tear issues over extended periods of outdoor use.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, ease of... See more

Quality

Reviewers highlight positive aspects of quality, noting that the materials feel strong, safe, and durable for... See more

User experience

Customers had positive experiences with user experience, highlighting that assembly and setup were... See more

Delivery service

Clients share satisfaction on delivery service, highlighting that orders arrive remarkably fast and sooner... See more

Reviews shaping this summary

Rated 5 out of 5 stars

High-quality product at a reasonable price. But what really stands out to me is the customer service. We reached out a couple of times for help with installation and buying replacement parts. Response... See more

Rated 5 out of 5 stars

The Jumpzylla trampoline was delivered quickly in 2 boxes to make it more manageable to move. The instructions were easy to follow. Assembly took about 3 hours with 2 people installing. My daughter... See more

Rated 5 out of 5 stars

Great price for the size (16’), and adequately sturdy. Wobbles a bit with a 170lb adult jumping vigorously but not alarmingly so - I think construction should hold up to even adult use. Ground anchor... See more

Rated 5 out of 5 stars

We order a trampoline for our twins' birthday. It was shipped and delivered within a few days. The set up took a few hours with 2 people, relatively easy to put together with the included instructions... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

543 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(543)

536 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great purchase!

We bought a Jumpzylla trampoline after it was recommended to us by friends. It did not disappoint! Assembly was fairly quick and my kids love it! Great quality and has held up well so far.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

After reading the reviews for a handful…

After reading the reviews for a handful of different trampolines, we decided to go with Jumpzylla. It took about an hour and a half for my dad, husband, and son to put together. My son uses the trampoline at least 3-4 times a week and just has a blast out there. We got the 12’ trampoline and it is perfect for our backyard. We just had two storms this past week and it has held up nicely! The trampoline was shipped to our house faster than expected, and everything was in the box!

26 June 2026
Unprompted review
Rated 5 out of 5 stars

We absolutely love our Jumpzylla…

We absolutely love our Jumpzylla Trampoline!! So much so that this is the second one we have purchased from them. Both of my kids now have them due to gifts from us for our grandchildren. They have even made it through a couple major storms. I highly recommend them and wouldn’t hesitate to purchase another!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

I am very pleased with my purchase

I am very pleased with my purchase. It was super easy to put together and not to mention the quality of all the components. Very safe for younger children. Received in a timely manner. I will be purchasing another one for my grandchildren in December.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

product is great and support is even better

while the product is great and our family is really enjoying it, I cant speak highly enough about the customer service and support.
after owning it for 2 weeks, we had a high wind storm come though and damage some of the safety poles, after talking with support, we are just waiting on the replacments to show-up and we will be back to new.
i really want to praise the company for putting the customer front and center and doing more than expected to make us happy

15 July 2026
Rated 5 out of 5 stars

We couldn't be happier with our…

We couldn't be happier with our Jumpzylla trampoline! The quality is excellent, and it feels very sturdy and safe. Assembly was much easier than we expected, and all the parts fit together well. The safety enclosure gives us peace of mind, and the bounce is fantastic.

Our family has been using it every day, and it's quickly become everyone's favorite outdoor activity. It has been a great way to get the kids outside, active, and away from screens. For the price, the value is hard to beat.

If you're looking for a well-built trampoline that's fun, safe, and worth the money, I would definitely recommend Jumpzylla!

4 July 2026
Unprompted review
Rated 5 out of 5 stars

amazing brand

I have bought three trampolines for the different houses we own. I choose this brand because off the feel and quality, Really great product! I love it

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Great purchase

Overall, we really do love our Jumpzylla trampoline. It has been a great addition for our family, and the kids have been enjoying it a lot!

I did want to share a couple of concerns, though. the trampoline has been quite squeaky whenever someone is jumping on it. I heard that can be normal but it’s been two months and still super squeaky. Also the material over the springs has already torn in two different areas,
Which I think shouldn’t happen since it’s only 2 months old. I was surprised to see it wear out so quickly.

Other than those issues, we’ve been very happy with the trampoline. The kids have been using it daily. I have been on there a few times myself and the bounce is good! I hope this feedback helps improve the product

Jeanie S.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality

We loved the speedy delivery, easy instructions and easy assembly. The quality of the trampoline is amazing and the whole family loves it.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Incredible quality with a great aesthetic

We love the look of our Jumpzylla trampoline. It is excellent quality, and shipping was fast. We also love the size, we went with the largest size option. It can accommodate our kids and all of their friends easily. We have already recommended Jumpzylla to friends and family and will continue to do so. Couldn’t be happier with our purchase!

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Affordable & Easy to install

Affordable, easy to install trampoline. The website provide great information about sizing, accessories and made the buying process easy. We got the trampoline quickly and the tools included and video made installation a breeze.

15 July 2026
Unprompted review
Rated 4 out of 5 stars

Sturdy net and weight capacity but wobbly frame

The trampoline was easy to put together and allows the three of us to jump and play together. The net is sturdy and has already prevented some spills. The only thing that made me rate 4/5 was the stability of the legs and how the net poles attach. The legs are wobbly so when more weight is on one side of the trampoline it leans in that direction and the legs slightly tilt which was slightly concerning. The net poles don’t stay very snug to the frame no matter how tightly the bolts are turned so we’ve had to re-tighten them and the leg bolts a couple times. Overall even with those issues it has held up great so far and has been tons of fun for family and friends!

5 June 2026
Unprompted review
Rated 5 out of 5 stars

my whole family loves it!

I bought the Jumpzylla 12ft trampoline in the pink color. It was easy to put together, Took less than an hour with 2 people. Its sturdy and so fun to jump on! My whole family loves it!!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Great affordable trampoline

Great affordable trampoline that was easy to set up. My kids love it and so far, seems to be withstanding the wear and tear from two kids plus friends jumping.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Trampoline!

Good price, great product. The trampoline was not too difficult or time consuming to put together. It still works and looks great 3 months later.

15 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look