High-quality product at a reasonable price. But what really stands out to me is the customer service. We reached out a couple of times for help with installation and buying replacement parts. Response... See more
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Just as it says it is :)
This company not only was top reviewed and most reliable, it exceeded its expectations when it got delivered. Everything was in the box perfectly organized, easy assembly, no missing products, even came with irreversible colors for over the springs. This product was exactly what it said it was online and most affordable compared to products that break within a week of getting them. This product is now going to be the highlight of our summer! thank you! Also made a perfect gift for my family and they are beyond thrilled!
We bought the trampoline in March
We bought the trampoline in March. Within two weeks, the pad was torn. I emailed and was told a replacement would be sent in 1-3 weeks. After a month, I emailed for an update and was told it would be coming soon. I emailed after another month and was told it was delayed because they “have such high quality control.” It’s now the end of August and we still don’t have a new pad. They continue to play the “oh so sorry.” Lines and we STILL have a torn and raggedy looking trampoline.
Delivered on time
Delivered on time, and easy to put together with two people. My kids love their purple trampoline.
The trampoline was easy to assemble
The trampoline was easy to assemble, and appears to well-built. The entire process from ordering to assembling was good.
Good customer service
The trampoline is sturdy and fairly easy to put together. There was a problem with my original order, but Jumpzylla sent me a replacement right away. My daughter loves it!
The poles came completely warped
The poles came completely warped. Each pole is a different shape, it was impossible to connect the netting. Took hours, back breaking. Each
Not only do the kids LOVE the…
Not only do the kids LOVE the trampoline, the sales process and delivery updates were seamless. The product is well constructed and was easy to put together.
I compared a lot of trampolines before…
I compared a lot of trampolines before settling on Jumpzylla. I like the safety net feature, the curved poles around it, and the affordability. It was easy to assemble and is of quality material. It’s been a year and a half— it’s held up and the kids just love it. We did purchase the additional coils to screw it into the ground since we’re in the Midwest and no stranger to high winds and tornadoes. It’s stayed put great!
Bought it Again
We originally purchased a 14-foot Jumpzylla trampoline about two years ago, and it quickly became the neighborhood favorite. Our kids and so many of the neighborhood children have spent countless hours on it, and we’ve always felt it was a safe, well-built trampoline. After seeing kids come home with bruises from another trampoline, it reminded us how much we appreciated the design and quality of ours.
When our original trampoline was damaged in a storm, Jumpzylla’s customer service was incredibly helpful. They worked with us, stood behind their product, and made the replacement process seamless. We ultimately decided to upgrade to the 16-foot model so there would be even more room for all the kids to enjoy it.
We’re very happy with our experience and appreciate that Jumpzylla values both safety and customer satisfaction. It’s refreshing to see a company that truly supports its customers.
The trampoline is very fun
The trampoline is very fun. The only negatives are the ladder was hard to assemble and didn't really work. And the cover is already starting to tear
We are very happy with this trampoline
We are very happy with this trampoline! Easy to put together and looks nice on our property. The quality has been excellent. Our kids are using it daily!
We really like the trampoline
We really like the trampoline, but I was disappointed that the recommended distances needed for the trampoline sizes weren't exactly accurate. We ended up with a smaller trampoline that we could have gotten considering the space we have.
Meets expectations!
I chose this company because of their safety standards and they seemed to have a great reputation and actually care about their products and their customers. Assembly was much easier than expected although getting the safety net completed and attached to the poles was a little tricky and I was a little disappointed by the ground anchors that it came with. But over all I am very happy with this company and it's products!
Great trampoline
Great trampoline! Spacious, comfortable, and sturdy! My children love it.
Great trampoline
The trampoline shipped and arrived very quickly. All parts were included. My husband spent less than an hour putting it together by himself. Seems to be made very well and has a really great bounce!
Our trampoline is awesome
Our trampoline is awesome! Both my kids love it. Aside from jumping we also have picnics and read stories on it.
Great trampoline
Great trampoline! We love how sturdy and strong it is. It’s safe for my toddler and he has a blast on it!
The trampoline is very high quality
The trampoline is very high quality. It was easy to assemble - our 9-year-old helped, even with the springs. All the parts were there and the directions were clear. We did have one little bag of parts that wasn't mentioned in the instructions and we aren't sure what to do with it - but we haven't watched the instructional video yet, either. The mat definitely has a lot of spring to it.
My kid loves the trampoline and the 15…
My kid loves the trampoline and the 15 ft size is great. I do think the sides could have a better way of being put together and they do not look as think or held together as taught as they are in the photos
The trampoline is clearly made of…
The trampoline is clearly made of quality materials. It was pretty simple to put together and the kids have been loving it for several months now. You can see and feel the quality over other brands instantly.
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