We love working with Kiersten at Jules Baxter. She’s supporting us across a number of our projects a& brings a calm, capable approach to every interaction. The range is beautifully curated; cohes... See more
Company replied
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See what reviewers are saying
Jess was a life saver. Not only solved our tile selection dilemma throughout the house, but helped with cabinetry and tapware colors, as well as timber flooring. Saved us so much time and headaches. V... See more
Company replied
in a word: maurizio zanette. as the face of the business, he has the appropriate combination of knowledge, charisma and sales charm to make my clients (or me) feel valued and their project exciting a... See more
Company replied
Linda from Jules baxter was awesome and she guided me in getting tiles for bathroom and future renovation of laundry as well, advised me what to do and what not to do. She not only sold me the best ti... See more
Company replied
Company details
Written by the company
Creativity starts with inspiration. Be inspired by a fresh approach, share our discoveries and create beautiful spaces. Partner with us for your next design journey. Our insights, our expert advice, our down-to-earth guidance — and our love of beautiful tiles — will make it more than you ever thought possible.
Contact info
40 Wyandra Street, 4006, Newstead, Australia
- 07 3518 6938
- showroom@julesbaxter.com.au
- julesbaxter.com.au
4.8
Excellent
130 reviews
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Great service
Great selection of tiles
Sales person went out of their way to help me sort tiles I needed.
29 June 2026
Reply from Jules Baxter
Thank you for your great feed back! Glad we could be of service to you!
Great start, poor finish
I dealt with Nia initially, who was wonderful.
Hugely disappointed to receive an email the day before expected delivery, stating that it would take a further 10days. When I rang to inquire I was given an insincere apology, with no real reason for delay.
I had a tiler booked to come that day so it was very frustrating and unprofessional.
It doesn't take much to truly and genuinely apologise to your customer.
19 June 2026
Reply from Jules Baxter
We are truly sorry to hear of your ordeal and apologise for the inconvenience caused. We will look into this and ascertain what happened in this instance and we will be in contact with you directly.
Five-Star Service
Jules Baxter supplied the perfect feature tiles for my bathroom renovation. Communication was excellent, delivery was arranged quickly, and the tiles arrived promptly. I am very pleased with both the product and the service. Highly recommended.
5 May 2026
Reply from Jules Baxter
Thank you Jeni for your review. We pride ourselves on our customer service!
Great product and staff were very…
Great product and staff were very responsive and helpful.
18 May 2026
Reply from Jules Baxter
Thank you Greg! We appreciate your review!
We received quick feedback from the…
We received quick feedback from the team and placing the order was easy.
4 May 2026
Reply from Jules Baxter
Thank you for taking the time to send a review! Much appreciated!
Seamless Sourcing Experience
We love working with Kiersten at Jules Baxter. She’s supporting us across a number of our projects a& brings a calm, capable approach to every interaction.
The range is beautifully curated; cohesive, accessible & thoughtfully put together, which makes sourcing feel seamless & considered.
Kiersten’s service is exemplary. She understands the level of detail required to truly resolve a space. A reliable & valued part of our supplier network.
2 April 2026
Reply from Jules Baxter
Thank you Mel for your fantastic feedback!
Reply from Jules Baxter
Thank you Paul! We appreciate the feedback!
Amazing patience
Amazing patience, customer service and quick delivery. Couldn't be happier and can't wait until they're installed.
11 March 2026
Reply from Jules Baxter
Thank you Donna for taking the time to send us a review. It is much appreciated!
Couldn't be more impressed
I had no clue what tiles to choose and the team was extremely helpful and patient with me and gave me great advice
9 February 2026
Unprompted review
Reply from Jules Baxter
Thank you Simon! So glad we could assist you!
Suzanna was an excellent staff member…
Suzanna was an excellent staff member with brilliant communication.
9 February 2026
Reply from Jules Baxter
Thank you, Melanie, for your review. We appreciate your feedback!
More than just a tile shop
Jess was a life saver. Not only solved our tile selection dilemma throughout the house, but helped with cabinetry and tapware colors, as well as timber flooring. Saved us so much time and headaches. Very grateful and thoroughly recommend.
26 November 2025
Reply from Jules Baxter
Thank you Tommy for your wonderful comments. We appreciate your feedback.
Such a great company to deal with
Such a great company to deal with. Linda was amazing with any questions and quick response to.
So happy with the tile l ordered and pricing.
Definitely recommend this company if you're looking at buying tiles.
30 October 2025
Reply from Jules Baxter
Thank you so much Danene! We really appreciate your feedback and glad we could be of service to you.
Consistent 5 star customer service.
I always find that Linda provides 5 star customer service. Courteous, friendly and offers professional advice.
22 October 2025
Reply from Jules Baxter
Thank you Rob for the feedback. Glad you have been happy with our service!
Reply from Jules Baxter
Thank you Alan for your feedback. It's much appreciated!
Reply from Jules Baxter
Thank you for the feedback. Your business is much appreciated!
Phenomenal across all levels from…
Phenomenal across all levels from advice, efficiency, Deb is Aclass in her craft
15 August 2025
Reply from Jules Baxter
Thank you so much for the feedback Amanda!
Reply from Jules Baxter
Thank you Jonathan! Your feedback is much appreciated!
Deb From jules baxter always goes above…
Deb From jules baxter always goes above and beyond to make sure that everything is going to run smooth from picking ur tile to delivery to site.
24 July 2025
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