Juicers Reviews 

477
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of products, noting items are well-made and perform as expected. Many appreciate the competitive pricing, often finding the best deals available. Reviewers consistently highlight the excellent service, from easy ordering to fast, efficient delivery and secure packaging, contributing to a positive overall purchasing experience. However, some customers noted receiving products damaged upon arrival or developing faults shortly after purchase, leading to dissatisfaction with customer service when attempting to resolve these issues. Additionally, some reviewers mentioned minor design or functionality gripes, such as leftover juicing ingredients or missing water level indicators.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising items like the KitchenAid mixer,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency,... See more

Quality

Customers generally report positive experiences with product quality, praising items as premium, well-built,... See more

Price

Customers consistently note positive experiences with price, often finding competitive deals and the best... See more

Service

Clients share positive opinions on service, with many reviewers highlighting excellent service from start to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The juicer produces a great juice. However, not having had a juicer before, I am not qualified to judge how good it is compared to other makes. There seems to be quite a lot of the ingredients put in... See more

Rated 5 out of 5 stars

I'd never heard if this company before and it was selling Kitchen Aid mixers at the best price I could find on the Internet. This made me extremely reluctant to purchase it but thought I'd take a... See more

Rated 5 out of 5 stars

I did not have a good experience. I ordered a Bamix Handheld Blender after I have had one for over 25 years which is still fully operational. No due diligence was spent in undertaking quality control.... See more

Rated 5 out of 5 stars

Item well packaged and speedily delivered by Juicers. Wonderful machine, exceptionally well made and does exactly what it is supposed to do with ease. Bread making in particular made easy, all compl... See more


4.3

Excellent

TrustScore 4.5 out of 5

477 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(477)

130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price and service!

Great price and service from Juicers.co.uk! I ordered the KitchenAid Pasta roller 3-piece set and it came as expected. Perfect product and perfect delivery. Would highly recommend!

6 February 2025
Unprompted review
Rated 5 out of 5 stars

KitchenAid 5KSMVSA Slicer & Shredder Attachment

Arrived Promply. Shedder is great, its an upgrade from the old kitchen aid shredder as we lost a part which couldnt be replaced. Must better than the older model and on offer so much cheaper than buying from Kitchen aid who were also less than helpful on replacing spare parts. Would highly recommend both shredder and juicers.co.uk

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery (Ankarsrum Mixer)

I bought an Ankarsrum mixer on Wednesday at midday. It was delivered on Thursday morning (less than 1 day delivery which I was really impressed with). The delivery provider they used was careful with the package. I also received a bonus Ankarsrum bowl worth £99, no other competitors were offering this. Would definitely buy from them again. :)

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Wilfa Mixer

Perfect product. Perfect Service. Could it be bettered?
I seriously doubt it. Thank you and best of luck to Juicers.👍

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Quick delivery

The item was exactly as shown in the photographs and an amazing £60 cheaper than we expected through looking at other companies. Delivery was a matter of days.

2 January 2025
Unprompted review
Rated 1 out of 5 stars

Incompetent through and through

Please spend your hard earned money elsewhere. There is a similar named company to this who are a pleasure to do business with and have staff who are helpful, friendly and knowledgeable.

My order from here was thrown on the floor by the courier they used and the item is now damaged. I have sent video proof of this to juicers and 2 different people (Julie and Sara, a supposed managed) have told me that it was placed on the floor and are acting like I'm being unreasonable. As the item is damaged, I've asked to return and Sara has flat our said "Unfortunately, we will not be able to arrange collection of the parcel based on this.Hence, if you wish to return the parcel, then you will need to do so at your cost and we will not be able to reimburse you for the charges incurred." despite this being against the law.

I'm not going to let them speak to me like that and try and gaslight me. I've challenged this again but will likely need to go down the route of a charge back with my credit card.

"Excellent Customer Service" seems only to apply when there are no issues.

Just to respond to the below: I have sent two emails saying the product is damaged which they have overlooked. Not once have they asked (even after this) what the damage is or for proof. My issue with the parcel being thrown on the floor which after spending £550 on a juicer isn't unreasonable and them refusing to cover return postage for the damaged item, which is against the Consumer Rights Act 2015. Their last email to me is threatening legal action. What a bunch of cowboys. My review is 100% accurate.

28 January 2025
Unprompted review
Juicers logo

Reply from Juicers

Thank you for your review and I am sorry that you are dissatisfied. I have read through the full email correspondence with Julia and my colleague, Sara. Firstly, I think it needs to be made clear that in no email response have you advised that the item you have received is damaged. All your email responses are demanding for the box to be collected as the driver did not place the box down slowly. You have not even advised in your responses that you have opened the box and the item is damaged or provided any proof of damage. You have only provided a video from your Ring camera of the DPD delivery driver delivering the parcel to you. Julia and Sara both tried to explain to you that we sell expensive items and hence, we try cover for such eventualities by triple boxing our products so that they do not get damaged if mishandled. That is the reason why Sara advised that if you wish to return the item based on how the courier has handled the outer box (which may I point out, you have no idea how any product that you purchase is handled by couriers prior to delivery) without even opening the package, we would not be able to do so free of charge. Hence, I am sorry that you are unhappy, however, this review is not truthful as you have not confirmed in your email correspondence with our support team that the item you have received is damaged.

Rated 5 out of 5 stars

Great service

Great service, fast delivery and excellent Kitchenaid Kettle. My last Kitchen aid kettle lasted 10 years - would highly recommend both product and supplier.

1 December 2024
Unprompted review
Rated 1 out of 5 stars

I didn't buy anything yet

I didn't buy anything yet, but was willing to.
I'm happy though that read the 1-star ratings AND replies to them, which often are sarcastic and rude. I decided to buy with other company. Thank you.

27 December 2024
Unprompted review
Juicers logo

Reply from Juicers

Hello, thank you for your review. I am unsure how I can help you more in this situation since I can see no contact with our customer service team or any purchase from you on our website. We try to give every customer a great experience and have tens of thousands of happy customers spanning over 20 years since we have been doing this.

I hope that in the future I hope you would consider shopping from us and if there is anything we can do to help, we would be more than happy to do so.

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