Didn't have the items that I ordered. And refusing to acknowledge a refund. I have asked multiple times for a refund but they just keep trying to get me to choose items that I don't want. don't use th... See more
Company replied
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See what reviewers are saying
Quick delivery, package came well wrapped and brand new. Not tested device yet. The downside is customer service never got back to me regarding the query about the discount code for new customers that... See more
Company replied
Received my other two juices today. Just tried the water melon and omg it's so good full off flavour and spot on. Can't wait to try the apple one aswell don't think I be disappointed as all the other... See more
Ordered 4 bottles of juice and one bottle had a hole in the bottom, leaked out the entire content. Emailed and received a personal phone call from Juice n Power. They were very apologetic and offe... See more
Company replied
Company details
Written by the company
Our commitment to your health is at the heart of our business. Juice n power formulates and manufactures a range of natural colourings and flavourings for the vapological industry
Contact info
1A Fishwick Park, Mercer street, PR1 4LZ, Preston, United Kingdom
- 01772 305000
- sales@juicenpower.com
- juicenpower.com
3.4
Average
90 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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I did not received the complete order.
6 December 2021
Reply from Juice N Power
Hi,
We’re sorry to hear your order arrived incomplete. We understand how frustrating that can be and apologise for the inconvenience caused.
Occasionally, stock or packing issues can affect an order, although we always aim to resolve any missing item concerns as quickly as possible through our support team.
This review is from some time ago, and since then we have continued improving our fulfilment and order checking processes to help prevent similar situations.
If there is anything further you would still like assistance with, please contact us at sales@juicenpower.com or call +44 1772 305000.
Kind regards,
Juice N Power
I didn't receive my orders!!!!
I didn't receive my orders!!!!
Order number 52294(11/10/2021) and order number 53146(15/10/2021).
I didn't receive any tracking number about the shipment and have sent lots of emails asking you about it and you don't respond!!!!
I'm very upset with you !!!!!
24 October 2021
Reply from Juice N Power
Hi,
We’re sorry to hear about the frustration caused with your orders and the lack of updates you experienced at the time. We completely understand how disappointing this must have felt, especially after attempting to contact us multiple times.
This review relates to an older order period, and since then we have made significant improvements to our order processing, tracking communication, and customer support response handling to provide a smoother experience for our customers.
If there is anything still unresolved or you would like us to look into this further, please contact us at sales@juicenpower.com or call +44 1772 305000.
Kind regards,
Juice N Power
Happy customer
Very quick delivery and enjoying the disposables blue raspberry lemonade is my favourite!
20 October 2021
Very good I hope in a very fas shipment
10 October 2021
Quick delivery 😁👌💯 always top…
Quick delivery 😁👌💯 always top service, gorgeous tasty brand 🤩
Thanks guys 😁💨
7 October 2021
Very nice and tasty juice
Very nice and tasty juice
Good value for money
Quick delivery
6 September 2021
Order the liquid I really like and…
Order the liquid I really like and didn't receive the correct ones.
5 August 2021
Reply from Juice N Power
Hi,
We’re sorry to hear you received different liquids from the ones you were expecting. We understand how disappointing that can be, especially when ordering flavours you specifically enjoy.
Occasionally, stock or packing issues can lead to substitutions or order errors, although we always aim to minimise this and resolve any concerns as quickly as possible through our support team.
This review is from some time ago, and we have since continued improving our order checking and fulfilment processes to help provide a smoother experience for our customers.
If there is anything further you would like us to look into, please contact us at sales@juicenpower.com or call +44 1772 305000.
Kind regards,
Juice N Power
Haven't recieved my product yet so…
Haven't recieved my product yet so hard to say. Am looking forward to trying. Bit pricey compared to others. Time will tell.
15 July 2021
7 days it took to send an order
Placed order on a Wednesday but It do not get sent until 7 days later. Been told I have 5 free bottles to make up for the delay. I just hope it’s 5 flavours I like. Cus service was hideous . I phoned 12 times and no response. Great flavours but if you want to make sure that you don’t run out of liquid then I suggest ordering a week in advance
20 May 2021
Unprompted review
Reply from Juice N Power
Hi,
We’re sorry to hear you were unhappy with the delay and communication around your order. We understand how frustrating it can be when an order takes longer than expected, especially when you are relying on your liquids arriving on time.
At the time, our team did try to make up for the delay by including complimentary bottles as a goodwill gesture, although we appreciate this did not fully improve your overall experience. We also acknowledge your comments regarding the difficulty reaching customer support.
This review is from some time ago, and since then we have continued improving our dispatch handling, response times, and customer support processes.
We do appreciate your positive comments regarding the flavours and thank you for your feedback.
Kind regards,
Juice N Power
Favourite company
Order came on time and also got some sample bottles. My favourite place to get liquid and now my only place.
5 May 2021
Excellent service great product and…
Excellent service great product and fast delivery and 10% off first purchase, can't ask for more.
2 May 2021
Excellent!!
19 April 2021
Absolute class 10/10 fast delivery and…
Absolute class 10/10 fast delivery and they gave me a couple of freebie testers.
Thankyou Juice N Power.
I will be a returning customer 👍🏼👍🏼👍🏼
26 March 2021
Amazing ordered at 7pm and got the next…
Amazing ordered at 7pm and got the next afternoon with loads of free extras
25 March 2021
😁👍
i ordered the sampler bundle because i have never had juice & power. service was fast & easy. i would reccomend this brand and would purchase again.
21 February 2021
Very good product
Very good product and refills very easy to order and fast delivery
Impressed
19 February 2021
Received my other two juices today
Received my other two juices today. Just tried the water melon and omg it's so good full off flavour and spot on. Can't wait to try the apple one aswell don't think I be disappointed as all the other 4 ones I've tried are banging. Would highly recommend anyone too give them ago you won't be disappointed
19 January 2021
The best E Liquids
The best E Liquids, when I tried Middle sour Cherry it was literally like eating the cherry. Nice service.
4 December 2020
Unprompted review
Amazing juice and great service!
Amazing juice, the Vimtonic is my personal favourite! Always ordered direct from them whenever my local shp runs out of my usuals, never had a problem, always quick and prompt delivery. Cant fault them in any way!
4 December 2020
Unprompted review
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