I've been ordering from juicemate for few years,I do only buy the liquid vape which they do deals on all the time,I've never had a problem with my orders so far so good.they get delivered come within... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The vape liquid is ok but does burn rather fast, and the bottles no longer have a good 'soft' spot to aid squeezing...... can only suggest that Quality Control is lacking, I'll be looking else where... See more
Company replied
Further to the order of a juice mate (two) 19 days ago. I'm still waiting on the delivery of my order. Or indeed a response to my many emails. Requesting advice as to a delivery date or detail... See more
Company replied
as a novice i ordered a vape and some liquid, 3 bottles from 2 different brands and Nick from Juicemate messaged me to offer to change to just the one brand as it works better with the vape i ordered,... See more
Company replied
Company details
Written by the company
Family-run online vape shop in the UK, stocking a wide range of juices and hardware at great prices. Shop with confidence.
Contact info
3 Sinclair Way, Prescot Business Park, L34 1QL, Prescot, United Kingdom
- hello@juicemate.co.uk
- juicemate.co.uk
Breach of guidelines
Ordered 6 days ago and still hasn’t…
Ordered 6 days ago and still hasn’t arrived even though it says 1-3days postage , emailed twice asking for tracking information and no response
27 August 2024
Unprompted review
I’ve made an order for 2 vapes and they haven’t arrived
I’ve made an order for 2 vapes on the 17 of July order 6602 and I have the order on shop and it has said ready to ship for 2 days so I’m confused wether it’s a app problem or I’ve been scammed and I’ve emailed hellojuicematec.uk with the pictures of the order and hopefully I get a response or I will be filing a fraud claim and getting my money back and the email on this review is slightly altered because your not alowed emails in reviews
19 July 2024
Unprompted review
Great to deal with,delivery turnaround…
Great to deal with,delivery turnaround could be improved though
24 June 2024
my order did not arrive.
25 March 2024
Absolutely rubbish I ordered next day…
Absolutely rubbish I ordered next day delivery and I haven’t gotten my parcel and it says it was delivered. So I got in contact with customer service about getting a refund and they haven’t responded to me. They pretty much robbed me of my money. Would not recommend ordering from here.
10 March 2024
Unprompted review
Long delivery
It's been 3 weeks and still haven't received my order. - No response to emails.
27 February 2024
Unprompted review
Long delivery time
Very discrete with the packaging but took over a week to get here and has happened multiple times even though it says it would take 3 days to deliver. Apart from that it good.
1 February 2024
Unprompted review
10/10
10/10, great vape and painless process for payment and delivery. quick postage, very happy!!! defo using again
5 January 2024
Unprompted review
Good variety of products,good customer…
Good variety of products,good customer service delivery took a while but cant fault you guys on that as it’s down to Royal Mail and not the company
2 January 2024
Unprompted review
quick delivery good vape
4 December 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.