The communication with the support team was very good, jovial and to the point. But I had to buy a whole blender jar, even though I only needed the blades, which probably doubled the price. It cost... See more
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Once again, a fabulously relaxing and restorative holiday. I needed to quieten an over stressed mind and find my true self again. I had the time, space and environment conducive to just that. A top no... See more
Exceptional customer service and great product. I have only had the Juice Master Cold Press a few weeks but it makes juicing effortless and I'm looking forward to using it more. After using the jucie... See more
Company replied
So, not only do I get my chosen delicious juices delivered to my door, lovingly prepared to be used in my time of need, but I get a delicious discount on my Jason Vale juicer, and reusable blue bottle... See more
Company details
Information provided by various external sources
Juice Master is the No. 1 website for Juicing and Blending. The site includes FREE juice and smoothie recipes, guides on juicers and juice diets.
Contact info
8-12 Stanley Road, NN8 1DY, Wellingborough, United Kingdom
- +44 (0)345 130 28 29
- info@juicemaster.com
- juicemaster.com
Good communication, but missing spare parts and out of production too early
The communication with the support team was very good, jovial and to the point. But I had to buy a whole blender jar, even though I only needed the blades, which probably doubled the price. It cost €150 including shipping and taxes from the UK to Romania, which I think is a bit much, it's close to the price of the entire blender (with a discount).
Another problem is that the blender is out of production, there are spare parts that have remained in stock, probably for a short time. In less than 3 years, rust started to flow from the blades underneath, which seems like a short time to me.
Superb company…
Anytime there’s a problem this company deals with it with the upmost efficiency curteousy and helpful every time
Awesome customer serviceThe response was very quick
The response was very quick. My query/ request was dealt with in less than 24 hrs after I sent email. received the spare part within a few days .
What a fabulous company!
What a fabulous company! I have had my juice master juicer for a number of year.. not overly used but it used fairly regularly.
On using it recently the clip of the lid which instigates the juicer to work pinged off!
I emailed the company asking whether they had a replacement for my model.
They very kindly sent me a replacement at no charge!
I can't rate them highly enough. (Specially in this current economy!!)
Thank you so much, it means a lot 😃
Quick efficient and sorted
Brilliant service
Brilliant service ! Needed a part for a juicer bought many years ago. And they found it in the warehouse ! Sent out the next day. So easy !
Ordered a part for my juicer
Ordered a part for my juicer , I didn’t have the name or part number ,sorted it straight away , delivered the next day Brilliant !
Excellent service
Excellent service. Could have not been more helpful. Carl was amazing. Thank you so much. Excellent product. Been happy for years
Email customer service support was…
Email customer service support was effective and sourced a spare juicer part, posting to UK address. Unfortunately they will not post overseas!
Superb company and products
A great, ethical and inspirational company. Excellent products - from their juicing machines and ready made juices to wonderful, life changing and health-enhancing juicing retreats, all backed by superb knowledge and customer care. A trustworthy organisation to deal with.
Speedy and friendly response to my…
Speedy and friendly response to my question and delighted that the spare parts I needed were still stocked too 🤩
Karl picked up my message and dealt with it really quickly and efficiently. I am over the moon that I can use my juicer again! Thank you
I needed a part for my juicer
I needed a part for my juicer, so I emailed about it, and within a day the part had arrived.
Great blender from a great vender
Great blender from a great vender, arrived the next day.
Excellent service
A fabulously relaxing and restorative holiday
Once again, a fabulously relaxing and restorative holiday. I needed to quieten an over stressed mind and find my true self again. I had the time, space and environment conducive to just that. A top notch experience that has the personal touch with truly caring, friendly, and professional staff. Every visit is like coming home to ‘my safe place’, familiar yet every bit as special as the first time. Thank you to Jason and the JO team.
Fantastic blender
I am so impressed with the blender. My whole family are now enjoying my smoothies!! It holds enough liquid for 4 large glasses of yummy nutrition!! Thank you 🤩
Great blender
Blender arrived promptly and does everything they said it would. I'm making soups, smoothies and hot drinks every day
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