Juicefly Vape Delivery Reviews 453

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, often exceeding expectations. The delivery service is frequently highlighted as exceptionally fast, with many orders arriving within a few days and often sooner than anticipated. Reviewers also commend the customer service for being responsive, helpful, and friendly, providing excellent support when needed. The packaging is often noted for being secure and well-done, ensuring products arrive in perfect condition. However, some people mentioned issues with their orders, including delayed deliveries, missing items, or receiving incorrect products. A few other people also felt that customer service was unhelpful in resolving shipping problems, requiring them to intervene directly. There were also occasional reports of products not working as expected, such as vapes lacking flavor or being faulty upon arrival.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent line of products, high... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast and quick shipping... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many customers praising the fast processing... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing it as great, top-notch, and... See more

Quality

Customers had positive experiences with quality, with many reviewers consistently praising the high quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reliable Tracking that's better than USPS & Amazon Product Discretely Packaged Product is exactly as promised Never had a package fail to arrive in more than 8 days. Im gonna keep coming b... See more

Rated 5 out of 5 stars

Consistently fast order processing and shipping. I've purchased quite a few times now and every single time has been hassle free and, while I haven't specifically timed it, from order to receipt is I... See more

Rated 5 out of 5 stars

Shipped quickly, came before it was expected which was amazing! Products worked fantastically, even better than I was expecting them too. The only thing I am not to happy with is the prices, in which... See more

Rated 5 out of 5 stars

10 out of 10 RECOMMEND!! I could not find my favorite disposable vape ANYWHERE near me. JuiceFly not only had what I wanted, but reasonably priced and product arrived three days earlier than expect... See more


Company details

  1. Electronic Cigarette Store
  2. Tobacco Shop
  3. Vaporizer Store

Written by the company

Juicefly is America's favorite online vape and e-cigarette juice delivery service! Thousands of customers trust us for top brands, unbeatable flavors, and reliable local and nationwide delivery. No traffic. No lines. Just vapes & juice fly to your doorstep.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

453 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 4 out of 5 stars

Pretty good but I didn’t get my free…

Pretty good but I didn’t get my free vape in my order the last two times I’ve ordered. Just wish they didn’t false advertise. 😢

20 May 2024
Unprompted review
Juicefly Vape Delivery logo

Reply from Juicefly Vape Delivery

Hi Patricia, we are very sorry and deeply apologize that you did not receive your free staff picked vape as promised in your order. Management will reach out to you ASAP to make sure you get your free vape in your next order with us. We assure you that we do not falsely advertise and will accommodate you for our mistake. Thank you for choosing Juicefly and we are proud to serve you!

Rated 5 out of 5 stars

I’ve been to several convenient/liquor…

I’ve been to several convenient/liquor stores all around LA but none like Juicefly. I was driving around looking for a specific smoking leaf and everyone didn’t have what I needed expect for Juicefly. From my smoking needs to exotic imported snacks they have it all. The alcohol selection was pretty impressive too, even though I didn’t purchase alcohol I know where to go in the future. The cashier, I believe by the name of Ahmad was off the chain. He tended to all my needs and questions and was able to recommend me stuff without giving off a weird vibe. He treated me as a friend and not a sale. I felt valued as a customer, where most liquor stores want you to “hurry up and buy”. 6/5 stars honestly. Thank you Ahmad & Juicefly!

6 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent selection of vapes and huge variety of flavors.

Excellent selection of vapes and a huge variety of flavors! I love having my regular flavored vapes available, but I also enjoy trying a different flavors.
Customer service is great. Quick response time, very knowledgeable and so polite.
I’m really pleased with Juicefly. It’s definitely the best place for me to get my vapes. Thank you!

2 April 2024
Rated 5 out of 5 stars

Juicefly Review

Juicefly Review

I visited Juicefly the other day to see what the store was about. I received several car fliers and stopped by the store to see what they offered. The store is well-stocked and eclectic. The cork artwork is amazing. I walked in and was immediately greeted with warm welcomes. I was still determining the selection of wines and alcohol. I was looking for something festive for a dinner party. Ahmad was wonderful; he took the time to offer a few suggestions for wines and imported drinks. I purchased the Mohua Sauvignon Blanc for my friend's dinner party. It was a smash. Ahmad was kind, helpful, and very honest when helping me pick the perfect drink for the dinner party.

We live in a time when customer service is a thing of the past; I genuinely loved the store's small mom-and-pop feel and Ahmad's great customer service, which made my beverage-buying experience successful. Thank you. I will come again.

22 March 2024
Unprompted review
Rated 5 out of 5 stars

Wow Ahmad

Wow, I just had the most incredible shopping experience at Juicefly and it's all thanks to Ahmad! From the moment I walked in, Ahmad greeted me with a warm smile and made me feel welcome. He asked if I needed any help finding anything, and I told him I was just browsing. He respected my space but still checked in on me periodically to see if I had any questions or needed any recommendations. When I finally made a decision, Ahmad went above and beyond to help me find the perfect accessories to match my purchase. His product knowledge was impressive and his enthusiasm was infectious! He even offered to carry my bags to the car for me! 🤯 Talk about exceptional service! Ahmad, you are a rockstar! I'll be back to this store just to ask for you again! 💯👏 Keep shining, Ahmad! 💫"

23 January 2024
Unprompted review

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