Got imnediately answer from the service, as I sent my email to them! Everything worked out fine! Thanx
Company replied
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See what reviewers are saying
I stumbled upon the Juice Box website while browsing the internet and, after reading the reviews with a bit of skepticism, I decided to order a Juice Box Light to try it out. The taste was absolutel... See more
Company replied
JuiceBox is my personal „find of the year“ ! The flavours are authentic, not too sweet and really interesting mixes, the sweetness of the light syrups does not at all taste like artificial sweetener... See more
I’ve been costumer by JuiceBox for a little while and I will continue to be a costumer. Their products are of high quality and the delivery trustworthy. :D
Company replied
4.8
Excellent
7K reviews
Replied to 81% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Straight answer from servuce
Got imnediately answer from the service, as I sent my email to them! Everything worked out fine! Thanx
2 March 2026
Unprompted review
Reply from JuiceBox
Thank you so much for your great feedback! 😄💚
We’re really happy to hear that you received an immediate response and that everything worked out smoothly. That’s exactly how it should be! 🍹✨
Thanks for taking the time to share your experience!
Liebe Grüße
Dein JuiceBox Team 💚
🌐 www.juice-box.at
📧 info@juice-box.at
I got an issue with my order and I got…
I got an issue with my order and I got help very fast! Juicebox is very tasty and its worth to buy!
15 January 2026
Unprompted review
Reply from JuiceBox
Thank you for your kind words! 😄
We’re glad we could help you quickly and that you’re enjoying your JuiceBox drinks. We look forward to your next order!
Liebe Grüße
dein JuiceBox Team
🌐 www.juice-box.at
📩 info@juice-box.at
Ordering Juicebox now for some time
Ordering Juicebox now for some time. Its really tasty and fresh, with or without bubbles or just in some deserts. Never buy drinks in bottles anymore. Its just great.
Tip: please make a flavour with Ginger in it.
11 August 2025
Unprompted review
Reply from JuiceBox
Hallo Edwin,
Vielen Dank für dein fantastisches Feedback! 🙏 Es freut uns sehr, dass du uns schon so lange treu bist und dich unsere Sirupe so begeistern. Es ist super zu hören, dass du sie vielseitig einsetzt – ob mit oder ohne Sprudel oder sogar in Desserts! 😊
Dein Tipp mit dem Ingwer-Geschmack ist großartig! Wir leiten ihn sofort an unser Entwicklerteam weiter. Wer weiß, vielleicht gibt es ja bald ein neues, spritziges Erlebnis für dich. 🚀
Mit freundlichen Grüßen | Best regards
Dein JuiceBox Support Team
E-Mail: info@juice-box.at
www.juice-box.at
FIND OF THE YEAR 2025
JuiceBox is my personal „find of the year“ !
The flavours are authentic, not too sweet and really interesting mixes, the sweetness of the light syrups does not at all taste like artificial sweeteners which I dislike. At the beginning, I was very sceptical until my first order arrived, but we all were very positively surprised with the tastes. The only problem we all share within the family is that we have still not picked a favorite since, and I am not kidding, they all taste really good. We had peach iced tea, berry bomb, lemon iced tea, mango-passionfruit, pineapple dream, sunset orange, lemon, pear-watermelon and woodruff so far, all in the low calory „light“version. We get approximately 40liters out of one Juicebox. Fantastic syrups, We went through 13 juiceboxes since July, and finally my 11 year old boy drinks a lot more. The customer service is very fast, friendly and solution focussed which I found out when I had a problem with one order that was caused by myself. I can wholeheartedly recommend JuiceBox to anyone.
3 April 2025
Unprompted review
Great flavors
Great flavors, until now I tasted pineapple dream light, Icetea peach light and mango passionfruit light they are all delicious. I just don't like the price increase.
4 January 2025
Unprompted review
Reply from JuiceBox
Thank you so much for your feedback! 😊 We’re thrilled to hear that you’re enjoying our flavors like Pineapple Dream Light, Iced Tea Peach Light, and Mango Passionfruit Light – they’re some of our favorites too! We completely understand your concern regarding the price increase. Please know that we’re always striving to maintain the highest quality while navigating increasing production and ingredient costs.
Your loyalty means the world to us, and we’re grateful to have you as a customer. If you have any questions or suggestions, feel free to reach out anytime – we’re always happy to help!
Best regards,
Your JuiceBox Support Team
www.juice-box.at | info@juice-box.at
Reply from JuiceBox
Danke für dein positives Feedback! 😊 Es freut uns sehr zu hören, dass alles super läuft! Wenn du mal Fragen oder Wünsche hast, sind wir gerne für dich da.
Liebe Grüße
Dein JuiceBox Support Team
www.juice-box.at | info@juice-box.at
I stumbled upon the Juice Box website…
I stumbled upon the Juice Box website while browsing the internet and, after reading the reviews with a bit of skepticism, I decided to order a Juice Box Light to try it out. The taste was absolutely fantastic! For my second order, I got two Juice Boxes. Unfortunately, during transport, they were damaged to the point where the packaging completely disintegrated, and the syrup leaked out. I took pictures and sent them to Juice Box, explaining that it wasn’t their fault, but they might want to address this issue with the delivery service.
This happened over the weekend, and by Monday, I already had an order confirmation in my email from Juice Box. They promptly sent replacements for the two damaged cartons at no additional cost. This is the kind of customer service I wish more companies offered. Top-notch service—keep up the great work!
10 September 2024
Unprompted review
Reply from JuiceBox
Thank you so much for your detailed feedback! 😊 We're thrilled that you enjoyed the taste of JuiceBox Light and that you decided to place a second order! 🎉 We're truly sorry about the damage that occurred during transport, but we're glad we could quickly resolve the issue by sending you replacements.
We appreciate your understanding and for bringing the shipping problem to our attention—this helps us improve our service. It’s great to hear that our customer support made a positive impression, and we’re always here to ensure you have the best experience possible! 💚
Looking forward to your next order!
Your JuiceBox Support Team
www.juice-box.at | info@juice-box.at
You're better buying a walmart own brand
I don't know how much they paid for these reviews. They offer many labels but it's all basically oily apple juice mixed with an assortment of chemicals and if you're lucky they might put a token amount of the label fruit in for colour. But even that's no guarantee; As an example the mango juice doesn't contain any mango. This product belongs at a bargin price in walmart.
11 September 2024
Unprompted review
Reply from JuiceBox
Thank you for your honest feedback! We're sorry to hear that you were not satisfied with our product. We take great pride in the quality and transparency of our ingredients. Our syrups are vegan and made from carefully selected components to deliver the best possible taste. If you feel that something did not meet your expectations, we would appreciate it if you could reach out to us directly so we can address the issue.
Please feel free to email us at info@juice-box.at – we'd be happy to assist you.
Your JuiceBox Support Team
www.juice-box.at | info@juice-box.at
Sorry to be the KillJoy here...
Sorry to be the KillJoy here butI ordered (from out of Germany) 3 2l packs where unfortunately I found with eh first pack that the chemical ingredients (especially Kalziumsorbat) triggered a heavy allergic reaction of my wife. So it´s a nogo...
No issue can happen - however - when I was asking for the return procedure I got the wonderful (not so friendly anymore) response from CS team that I could have ordered samples upfront or check the chemicals myself before... Thanks dude, that´s helpful to tell the customer he is stupid and not reading the fineprint of your friggin brew before and trsutign your marketing story! Then I thought, ok, whatever, I´ll just return the 2 remaining packs (value ca. 45€) - cost for shipping to Austria to the return address was 19€, which is pretty much prohibitive (I am loyal Amazon Prime customer and am used to free returns) so I just figured to keep the stuff as I myself am not not allergic. Ok, 6l of syrup will prob take me 1 year to drink, but so be it. Thanks for the fish JuiceBox team
17 May 2024
Unprompted review
Reply from JuiceBox
Thank you for your honest feedback, and we're truly sorry to hear about your negative experience. 🙏 We understand how frustrating it must have been for your wife to have an allergic reaction and for you to encounter difficulties with our customer service response. We sincerely apologize if our response came across as unhelpful or dismissive – that was not our intention, and we’ll make sure to improve our communication going forward.
Regarding the return process, we regret that the cost of shipping back to Austria was so high and prohibitive. We’re constantly working to improve our services and understand that free returns, especially in comparison to platforms like Amazon, are an important convenience. Unfortunately, we don’t have the same return infrastructure at this time, but your feedback is valuable in helping us move in that direction.
We appreciate your understanding in keeping the product, and we truly hope you still enjoy it, even if it takes a while to finish. Again, we apologize for the inconvenience caused, and if you have any further questions or concerns, please feel free to reach out to us at info@juice-box.at.
Your JuiceBox Support Team
www.juice-box.at | info@juice-box.at
This company does not response if you…
This company does not response if you sent them an email or whatsapp. I try a few times but no repsonse. Its a pity because the product is good.
16 May 2024
Unprompted review
Reply from JuiceBox
Thank you for your feedback, and we sincerely apologize for the lack of response to your emails and WhatsApp messages. 🙏 We understand how frustrating it can be to not receive a reply, and this is certainly not the level of service we aim to provide.
It's great to hear that you enjoy our product, but we regret that our communication hasn't matched the quality of the product itself. We are actively working on improving our customer service processes to ensure that all inquiries are addressed promptly.
If there's anything we can assist you with, please feel free to contact us at info@juice-box.at and we will do our best to resolve any outstanding issues.
Your JuiceBox Support Team
www.juice-box.at | info@juice-box.at
Bisher war alles Top
9 April 2024
Unprompted review
Reply from JuiceBox
Hallo,
vielen Dank für dein Feedback!
Schön, dich bei JuiceBox begrüßen zu dürfen! Es freut uns sehr, dass du mit unserem Service so zufrieden bist : )
Dein Feedback werde ich an das gesamte Team weitergeben.
Wir wünschen dir einen tollen Tag!
Liebe Grüße,
dein JuiceBox™-Team
Very happy :D
I’ve been costumer by JuiceBox for a little while and I will continue to be a costumer. Their products are of high quality and the delivery trustworthy. :D
3 May 2023
Unprompted review
Reply from JuiceBox
Hello Jessica,
Thank you for your feedback!
It's great to welcome you to JuiceBox! We are very pleased that you are so satisfied with our products.
I will pass on your feedback to the whole team.
We wish you a great day!
Kind regards,
Elisa from JuiceBox™
Great product and great support
Great product and great support
Have already bought the second time and will definitively buy again.
30 March 2023
Unprompted review
Reply from JuiceBox
Hello Vikani,
Thank you for your feedback!
It's nice to welcome you to JuiceBox! We are very pleased that you like to order from us again : )
I will pass on your feedback to the whole team.
We wish you a great day!
best regards,
Elisa from JuiceBox™
Ich habe mir 2 Boxen bestellt
Ich habe mir 2 Boxen bestellt ,
- Eistee Pfirsich
- Wassermelone ( Warum ich mir das Bestellt habe keine Ahnung )
Der Eistee Pfirsich schmeckt echt gut , aber die Wassermelone ist für mich leider absolut nichts. Den Sirup muss ich jetzt schauen wie ich den brauche, oder werde ihn weiter geben.
Ich würde mir wünschen das man den Sirup auch in kleinen Mengen bekommen könnte, die Boxen sind echt schwer, und so hat man wieder Papier und Plastik, und wenn man die noch Etagen hoch schleppen muss, ist das schon auf kraft Aufwand. Ob ich mir weitere Sachen bestelle , mal sehen, ggf bekommt man den Sirup auch billiger in kleinen Mengen.
Wegen dem Gewicht und Geschmack 2 Abzug.
28 May 2022
Unprompted review
Reply from JuiceBox
Hallo Frank ,
vielen Dank für dein Feedback!
Schön, dich bei JuiceBox begrüßen zu dürfen! Es freut uns sehr, dass dir unser JuiceBox Eistee Pfirsich so schmeckt! Schade dass dir der Geschmack Wassermelone nicht so zusagt, aber Geschmäcker sind bekanntlich verschieden!
Genau das möchten wir auch erleichtern, deshalb sind Probepakete bereits in der Entwicklung.
Wir wünschen dir einen tollen Tag!
Liebe Grüße Elisa von JuiceBox
Great and fruity taste
Great and fruity taste without the usuall sugartaste. Easy handling and quick delivery.
13 March 2022
Unprompted review
Beautiful in taste and design too. WE LOVE IT ❤❤❤
my family and I are delighted. the taste is very intense, the juice tastes very good and fruity with mineral water and also with tap water. we will definitely order more in the future. 👍👍👍👍👍⭐⭐⭐⭐⭐
Wir lieben es und werden in der Zukunft sicher noch mehr bestellen. Der Geschmack ist hervorragend ❤❤❤❤❤👍👍👍👍👍
4 March 2022
Unprompted review
Juice Box is a great Product
Juice Box is a great Product. Me and my Family ordered 4 Kind of Juices. Especially Our Kids love the Apple and Holunder Flavour. Taste Juice Box and live your Life easily.
8 December 2021
Unprompted review
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