Judith Hart Jewellers Reviews 

175
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery and the careful packaging that ensures items arrive in pristine condition. Shoppers also highlight the exceptionally helpful communication and efficient service provided by the friendly team throughout the buying process. Consumers appreciate the lovely gift wrapping and reasonable prices, making purchases feel special and well-managed from start to finish. However, some people mentioned minor issues with specific products, such as unexpected sizing discrepancies, missing presentation details, or stock availability. A few consumers noted occasional drawbacks when ordering, yet the overall positive sentiment remains very strong among buyers.

What people talk about most

Product

Consumers find product quality and the buying experience to be very satisfactory. Reviewers frequently... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting super fast and prompt... See more

Service

Customers consistently note positive experiences with service from start to finish. Consumers highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As this item is a surprise gift, we cannot yet comment on the watch itself, however, as soon as the online purchase was made, we received quick communication from the jewellers, which made us feel con... See more

Company replied

Rated 5 out of 5 stars

Bought a watch as a gift for a family member. The prices were competitive and I like any shop that lists if the item is in stock or not. The delivery was as described within 48hrs and the gift wrappin... See more

Company replied

Rated 5 out of 5 stars

Great service, product exactly as described and at a great price. Initially said I would collect but unexpectedly unable to do and watch was posted out to arrive next day at no extra charge. Would... See more

Company replied

Rated 5 out of 5 stars

Good clear website, perfect comms during the buying process even down to arranging preferred day delivery. My watch came well packaged and in perfect condition. Thanks to all.

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Designer
  3. Jewelry Engraver
  4. Jewelry Repair Service
  5. Watch Repair Service
  6. Watch Store

Written by the company

Judith Hart Jewellers is one of Derbyshire's leading independent Jewellers. We have a rich history spanning over 45 years and are still family owned to this day. Specialising in luxury diamonds, engagement rings, wedding rings, watches and special gifts. We also have a strong array of branded jewellery in store and online including the following brands: Nomination Italy, Thomas Sabo, Georg Jenson, Jersey Pearl, Coeur De Lion & Clogau Gold. Our watch brands include Seiko, Frederique Constant, Citizen, Herbelin & Bering. We offer many services to the Derby area including Ear Piercing, Permanent Welded Jewellery, Repairs and Jewellery Valuations. If you would like any more information or would like to book an appointment please contact us on info@judithhartjewellers.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

175 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(175)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What's not to like?

Great communication.
Excellent price.
Prompt delivery.
What's not to like?
Give this company a try.

27 February 2026
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for a great review!

Rated 5 out of 5 stars

Judith Hart Jeweller's 'I Would like to…

Judith Hart Jeweller's 'I Would like to say the staff are very professional 'so helpful in everything they do.Every product is of very good quality. My Seiko Astron Watch needed looking at and they dealt with it. After a few days it was fixed .And no charge'wonderful people. ITS A GREAT THANK YOU FROM ME.

27 February 2026
Unprompted review
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you so much for such a wonderful review! We hope to see you again soon!

Rated 5 out of 5 stars

fantastic service.

The watch was well packaged and arrived quickly, comunication with the team and their effciency in helping recifty a delivery problem was excellent and made dealing with them a pleasure.

9 February 2026
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks for a lovely review!

Rated 5 out of 5 stars

Super quick delivery

Beautiful nomination charm and super quick delivery!

30 October 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for a great review!

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery
Good choice of products. Very well packaged and arrived quickly and in the time stated.

7 January 2026
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks for a great review!

Rated 5 out of 5 stars

From placing my order to the moment I…

From placing my order to the moment I received my charm bracelet, everything was fantastic. The delivery was smooth, and I wholeheartedly suggest Judith Heart Jewellers to everyone. Many thanks!

20 December 2025
Unprompted review
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for such wonderful feedback!

Rated 5 out of 5 stars

Excellent service

Excellent service, item lovely and came gift wrapped beautifully, very quick delivery would use again!

1 December 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks for your great feedback!

Rated 5 out of 5 stars

Prompt fast delivery

3 November 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for taking the time to leave us this great review :)

Rated 5 out of 5 stars

Pink gummy bear charm

Fast delivery lovely pink gummy bear charm reasonable prices was gift wrapped lovely my only issue was it wasn't gift wrapped with the haribo bag and ribbon as shown in the picture.

10 October 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for your review!

Rated 5 out of 5 stars

The Customer Service was Super

The Customer Service was Super. They were friendly and efficient. Highly recommend and will definitely buy from the shop again. Thank you for all your assistance.

30 September 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for taking the time to leave us such kind words :)

Rated 5 out of 5 stars

Super speedy

Super speedy, and brilliantly packaged, quality item - I was so impressed with it all

10 September 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thank you for your review!

Rated 5 out of 5 stars

First Class Service

First Class Service. Fast delivery. Excellent communication. Very happy customer, thank you.

16 September 2025
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Thanks for such great feedback!

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