Jubiter Reviews 356

I am a bit at lost as i purchased cryptocurrencies but i believed i can trade with them and sell them again with jubiter. please let me know if this is an option and how i can do that?
My issue has been dealt very efficiently from the customer service, many thanks

Extremely poor customer service. I tried to buy some bitcoins from them and after they took the money, they sent me an email saying that the transaction was declined because of my card. They kept the money either way. After I sent some emails they said that I will receive my money back in several working days. It's been 2 month, no track of my money and they are no longer responding.

I bought bitcoin from you couple months ago, now I am trying to get in my account and it says that I am accessing account from different location and you sent me an email to verify that it is me, what I did a few times. Than I try to get in account and it says wrong password. I tried resseting it many times and every time it says that it cannot be done. I sent you 5 emails and never received an answer from you, tried reaching you on phone and never got an answer from you. So I warn everyone that this is a scam.

I was introduced to InvestXE by a good family friend and I was advised by a guy called "John" to buy some Bitcoin on Jubiter website, somehow they are connected.
My bank (Barclays) declined the payment of £ 1000 warning me that it was a scam, but I made the payment from Revolut following John’s advise and only after doing it I checked both companies on Trustpilot and realised about my stupid mistake.
I contacted Jupiter by emails and over the phone asking refund and no reply, instead Jhon contacted me asking me the following: 
- signed cryptocurrency purchase document sent by email by Jubiter 
- an identification document ( front and back) 
- a proof of address not older than 3 months 
Though I explained to John that I wasn`t interested anymore he kept asking for the documents and I was also contacted for a fews days on WhatsApp by some very rude people who were after my documents that I have never sent.
As the transaction was pending for a week luckily I manage to get my money back.
I RISKED TO LOSE MY MONEY,  PEOPLE DON`T MAKE MY MISTAKE WATCH OUT
1- Serious companies don`t contact you on What`s App, Don`t call you or text you on What`s App 
2- Before investing check if the company is on FCA  Financial Conduct Authority register
3- Don`t send your ID documents They will steal your money and who knows, also identity...
I hope I have given you enough details about my experience to realise if to go ahead with them or not.

Jubiter.com are Scammers:

If you have been scammed by jubiter.com, kindly file a complaint at European Consumer Centre Network (ECC Net) in your country of residence if you live within Europe or EEC Area. Those scammers have withheld my bitcoin since 2019 till date. After confirming that they found the exact bitcoin I claimed in my account with them, they came up with instalmental transfer of my bitcoin. I rejected such move. Luckily, I have read a review from someone they did instalmental transfer recently and there is already a problem as they requested him to fill a new form and attach his ID, a process that had earlier been completed. With those incessant requests to fill forms, they intend to delay your coins in their custody while selling same to others and making gains at your own expense. Very cunning and fraudulent set of people. Report them to Slovakia authorities. They are not in Estonia or registered there as claimed on their website.
I will change my reviews ONLY if I receive ALL my coins from them.

Edited after Jubiter's response. I initially refused to filled the form because your custom service representative, Nicolas had since March 2021 confirmed that my claim of Bitcoin was right. In June 2021, three months after, you came up with the issue of filling a new form. Finally I filled the form and you are now talking of instalmental transfer. My Bitcoin in your custody is less than one, in fact, it is less than half yet you want to transfer it bit by bit. What if I had one or more bitcoins? Please I do not subscribe to instalments. Jubiter.com has caused me a Loss of over $25000 when BTC was at its peak. I want all my bitcoins at once after deducting your high processing fee of 5%. Thank you

You would think a company would take some reasonabilty taking the benefit money from a disabled person
Just looked at my sons bank account who is on benefits and jubiter have taken 220 pounds out his bank and he is autistic and has no money for food as its gone somewhere else and they should be responsible for it as its from his account to there's its a scam stay well away from them if they can talk to a autistic boy and steal from him why not you

I have paid £250 to Jupiter, I received an email to say my bitcoins were on there way.. to where? I have no idea where it has gone. I had an email from Coinbase to say I was ready to invest but when I log in there are no funds!!! Totally confused & would appreciate just getting my money back, which obviously isn’t an option!!!

If you're looking for an exchange platform to buy bitcoins and crypto, it's the right place. There is one downside though, high processing fees. But it's justified from the speed of service.

I have paid in 200€ and now had to find out that my account 'has been banned'! What does hat mean for heaven's sake? I had bought 200€ of Amazon and received a phone call from a person qualifying himself as of totally and officially in charge of all Amazon investors. My account was charged and my money ended up in Jubiter. This is just a scaring cheat, please be warned all!

I have paid 200 Euro waiting for release my Bitcoins. Nothing happens!
No reaction, no reply!
Pure scammers!
Put the 200Euro in your asses!

Please beware of this company .my friend and I signed up to them a few months ago and we were unlucky enough to get Markus as our trader . Admittedly he talked the talk and we trusted him but he wanted us to put money into we just didn’t have when that failed he traded on trades without our consent or permission 2 days ago we had £3600 today we have £559.15 when we queried with him we were told he was no longer working with us as we didn’t have enough and we were given Steve who wanted us to take a loan out to put with him so he could trade. My friend is ill with all the stress this has caused and I can’t believe we were taken in by this bunch of con men

Jubiter is a con after four month of going round in circles i am being told my assets shall be set in instalment and not one transaction.I have received in the first transaction a fraction of my assets. Jubiter is refusing to send the rest of my assets,which i paid for three years ago unless i fill in a compensation cryptocurrency payment confirmation form,for the fraction of my assets that i received.Again, how they are still able to trade in cryptocurrency is beyond me.

Very VERY Pissed. Used the app, purchased crypto, and then out of nowhere one day, I can't log in. it says "Jupiter not supported in your region." Which is BS bc I had been using it for months. So I report it and they they tell me to send a pic of me and my id with a note saying to send my Jupiter funds to a new wallet. I began this process OVER A MONTH AGO. I have gotten some replies all saying it'll happen this week/tomorrow/couple business days. W.T.F. Jupiter why can you not solve this and why have you not been responding to me for the past 10 days and 4 emails. W.T.F.! ticket #5276238

Jubiter replies to me : "If someone has created an account using your details, then we wouldn't have any way of knowing who else, other than you, has acces to the personal and payment details".

Interesting : who else other than you :

YES Jubiter : nice bully !! You opened the account and tried to ROB money from and then sent a PAYMENT declined email : haha !!
And YOU DECIDED to both open and CLOSE the account. You have no evidence to provide. WHERE is the request to OPEN and where is the REQUEST to close . All of which YOU decide !! An yet claim " we wouldn't have any way of knowing who else, other than you" : very interesting ! Where is the evidence for payment request ?? You can trace all of it with the IP address in your system , you think we live in MONKEY age ? Yes that is how your bullying efforts make us think.
If you say : "ONLY YOU know who opened the a/c", then that shows your platforms lacks all the back-end AUDIT trails that are required to authenticate the user logged on to your platform with IP address : So you fail in your attempt to evade the fact that you do not know you opened the account and ONLY I know !!

The fact is : Of course YOU KNOW !!!

You clearly refuse to provide any evidence as they all will point the finger at your crooked business practices to scam people in conjunction with MAYFAIR Finance!

Prove me wrong :PROIVDE FULL PROOF of both REQUEST to open the account as well as REQUEST to close the account. ALSO don't forget REQUEST to process the PAYMENT that was declined as well. PROVIDE all this evidence on this platform otherwise you fail to prove me wrong : I'm happy to make the evidence PUBLIC on this platform .

Your email sent to me says :

Nicolas .
Staff - 07/05/2021 1:31 PM

Hello Kamla,

As far as I can see the account is opened with your details.
I am not able to see any other name related to the account.
Hi Kamla,

As per your request, your account with Jubiter.com is now closed.
Sincerely,
Nicolas | Customer Care Specialist

*******************************************************************

OK, provide the REQUEST to close the account :

You said : AS per your REQUEST - SO PLEASE provide MY REQUEST to CLOSE - on this platform of trustpilot. Let me know if you have any issues providing any evidence to support MY request to open, close and pay( to support declined payment).

When you said "as PER YOUR REQUEST" you probably forgot the following email you sent to me : Jubiter wrote to me when asked to provide the details of the account and who opened it : "WE WILL CLOSE THE ACCOUNT" . haha !!

So you really do not have any request that I sent you and YOU DECIDED to close an account that I never opened and yet you claim that :" as per your request" - your bullying is very EXPLICIT !!
I will let the readers decide who closed the account with the following sent to me by you:
******************************************************************
Nicolas .
Staff - 06/05/2021 12:54 PM

Hello Kamla,

We will close the account in this case.
Please be informed that Larry Brown is not from our company,
Kindly be informed that Jubiter is only an exchange platform that helps you exchange your money (USD, EUR, GBP, etc.) into Crypto-Currencies (Bitcoin/Litecoin). We are not doing trading or any sort of financial advices on our platform.

Sincerely,
Nicolas | Customer Care Specialist

Jubiter.com

Jubiter replied saying that : we do not have any relationship with MAYFAIR- but here is the interesting thing : DAVID MILLER from MAYFAIR was told this attempt to rob via Jubiter; DAVID said MAYFAIR uses JUBITER as "PAYMENT PROCESSOR" - So Jubiter is denying any affiliation with MAYFAIR. ALSO JUBITER again attempted to rob money under the pretext of opening the account- this time again JUBUTER successfully failed to rob as I did not give correct cad information to JUBITER. Todate Jubiter has not opened an account that they closed with no such request from me - YES JUBITER is clearly aiding all the fraud carried out by MAYFAIR - There is no question of it . Jubiter acts as the payment processor for MAYFAIR

Still waiting over 2 weeks now for Jubiter to give me my money.
I satisfied all there stupid requests for
The balance in cryptocurrency
• A selfie with the ID and a note ( on the note there should be the word Jubiter and the current date);
• The wallet address you want to send your funds to
But still they will not put my coin on my wallet.
Please do not do business with this company.

WARNING WARNING WARNING WARNING
My experience with Jubiter is not positive.
They claim they bought bitcoin for me , then they claim they put it in a wallet for me then they claim that some one external to them took this wallet from me.
All I know that Jubiter took money from my debit card with my blessing, but I received nothing in return.
For all I know the money went straight into their pockets.
I certainly never received any bitcoin from them.
In other words they stole my money from me, then they come up with all their excuses. Always my fault, never their fault.
Do not give this company any of your hard earned money.
You will never see it again.
Do not trust them.
Do not deal with them.
Avoid them.
They know the difference between right and wrong, but choose to do the wrong thing and steal the money from their innocent victims.
If I could give Jubiter a negative score I would.
I wish our paths never crossed.
Beware of this company.

This Company isn´t serious. I was stolen by Invcenter, they bought 5200,00€ in Bitcoins in my name on Jubiter. They stole me the money and the ID with a lot of lies. I sent all the evidence to Jubiter that wasn´t me. They declined to refund me. In this case, Jubiter.com stays on the bandits' side.
Today, 23st of April, Jubiter answered my review writing " the funds have been changed into Bitcoins and then transferred by YOURSELF" this is not true and Jubiter knows that.
I do a simple question: If I bought if I transferred which is the reason to lose my time, and came here to report a different situation? I NEVER buy Bitcoins or another coin, I NEVER do any transaction with Jubiter or other company. You need to assume that your control system isn´t safe for your clients.
I have a lot of evidence to prove this situation:
1- Answer from Irinel, Jubiter. com "Your details were used to place an order with us to have your funds exchanged into Bitcoins."
2- Message sent by Ricardo fro Invcenter ( the guy who stole me)- 24/02/21, 21:34 - +44 7853 225426: Antonio ainda estou na conferencia.
Posso enviar os 5k para o mesmo cartao? E os 200? Me escreva que vou enviar alguem da minha equipe
24/02/21, 21:34 - +44 7853 225426: Pois o financeiro fecha as 18:30 e nao quero deixar para amanha
24/02/21, 21:34 - +44 7853 225426: Vamos resolver hoje. Apenas me confirme
In leave in Portuguese because Ricardo is Brasilian and sent the messages in Portuguese. ( Translate: Ricardo- May I sent 5K to the same card? And 200? Write me, I will send to somebody in my Company.The finantial close on 6h30 pm and Idon´t want leave this for tomorrow. We are to solve this today. Only confirm me"
3- Email from Kevin asking to do the download of this program to stole me more money!
( anydesk)
--
Best Regards,

Kevin Rask

Recovery Manager
----------------------
Tel: +442039910009
Fax: +442039910010
4- I did a complaint to the Police.
NOTE: I have more, more evidence. I was stolen and Jubiter did not give importance to my complaint ( with ev90dence). Are you serious? Are you doing well, being on the side of the bandits?
Any person could understand the situation, except Jubiter.

great platform very satisfied with them!!!

I would actually give it a negative star rating. Don't touch. They have links with fraudulent organisations that call you up and persuade you to start trading on stock market. Your money transfers from Jubiter over to these companies on pre-text that you think you are buying bitcoins. The 'trading company' then calls you from 'Switzerland, Geneva' and links you with an experience 'trader'. The scam is elaborate - the trader calls you repeatedly, even links to live stock market trading website. But you won't be able to remove your money and trader encourages you to send money via Binance (they also encourage you to open a Binance account. For the record, the website of this 'legitimate company' google finvestings - don't go near them - I would suggest don't go near Jubiter either. Goodbye forever my $250...

Had phone call 30th march asked to pay 420 pounds to activate my account wich had been dormant for a few years was told I'd speak to gentleman next day to transfer money in the account haven't heard any thing since worried is not the word think I've been scammed