Jrttravel Reviews 

154
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the remarkably seamless booking process and personalized support that make holiday planning completely stress-free. People consistently praise the knowledgeable team for going above and beyond to organize unforgettable and perfectly tailored holidays. Some reviewers were happy with the extra perks, noting that convenient airport transfers were arranged completely free of charge. Consumer feedback also emphasizes the remarkably quick communication and attentive guidance provided from the initial quote until returning home. Guests appreciate receiving great pricing options and feeling fully supported during every single step of their international travels.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are incredibly knowledgeable,... See more

Holidays

Reviewers highlight positive aspects of holidays, expressing deep satisfaction with the stress-free booking... See more

Service

People report high satisfaction with the service, highlighting seamless booking experiences and... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting a straightforward and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

JRT travel helped me booked my first family holiday. With a mix of teenagers and a toddler the team helped me find the perfect resort with something for everyone staying within my budget. The proces... See more

Rated 5 out of 5 stars

Lisa handled our trip to Florida and a large booking for 10 people! We had to do a last minute change of accommodation for personal reasons and despite being peak time for Lisa in January she sorted t... See more

Rated 5 out of 5 stars

I booked a desert quad bike safari in hurghada for my husband and daughter. They were absolutely thrilled with their day, which included a camel ride and a visit to a bedouin village. The uide was kno... See more

Rated 5 out of 5 stars

They went above and beyond from start to finish. Lisa and Scott are simply the best! Every detail was handled with care, and they treated us like family the entire time. Warm, welcoming, and incredibl... See more


Company details

  1. Travel Agency

Written by the company

At JRT Travel, I offer a personalised travel experience that sets me apart from other agents. My commitment to exceptional customer service means I take the time to understand your unique travel needs. Whether you’re planning a family holiday, a romantic getaway, or a group adventure, I will craft the perfect trip for you. I have extensive knowledge of destinations and accommodations, ensuring you receive the best recommendations. I focus on the details, allowing you to relax and enjoy your holiday. As a specialist in group travel, I ensure smooth arrangements for all members of your party. Experience the difference with JRT Travel, where your journey is my priority. Let’s create unforgettable memories together!


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(154)

105 reviews in the last 12 months

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Rated 5 out of 5 stars

Lisa at JRT Travel has organised our…

Lisa at JRT Travel has organised our first F1 experience at Monza and we couldn't be happier. Lisa took care of everything we asked for and endeavoured to get the best prices for us. I would highly recommend asking Lisa to organise your holiday as she made the process seemles and stress-free. Thank you for everything. Looking forward to our F1 experience.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

After initial contact with Lisa

After initial contact with Lisa, the communication was great. I helped greatly by planning and comparing prices that she also beat and done better for me. Every step process was honest, legit and easily displayed to follow and understand what deal I had and what my booking entailed.
Took away a lot of stress and put a bigger smile on my face with whole experience and is for now someone I will be investing with for future holiday’s / trips away.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional

Lisa at jrt travel always goes above and beyond to help.. third holiday now booked with her as nothing is ever a bother for her.. answers my 1001 questions everytime.. sorts all assistance for our son.. shes just the best ❤️

8 August 2025
Unprompted review
Rated 5 out of 5 stars

JRT Travel have been outstanding!

JRT Travel have been outstanding! I’ve now booked two holidays with Lisa and both have been great! From giving flight, hotel, duration, airport and budget options, Lisa made everything so easy!
My many questions were never a bother and I cant wait to book up again! Thank you so much Lisa and the team!

19 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service & the most amazing…

Amazing service & the most amazing holiday booked with Lisa for myself & my partner to Portugal 🇵🇹 hotel was just perfect & location even more, everything was fantastic from start to finish - we had the best holiday & looking to book with Lisa again thankyou so much for your great service & here’s to many more holiday! Highly recommended ✈️ ☀️

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Lisa is very professional and keeps you informed every step of the booking. Shes always at hand to answer any queries and deal with any issues you may have to ensure everything goes smoothly.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service...

Amazing service.... All holidays have ran smoothly and Lisa has always been there right away, day or night with any queries. Would 110% recommended!

27 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Just back from our third holiday booked through Lisa who, as always, worked extremely hard to get the right deal for us. Communication excellent from start to finish too. We had a fantastic holiday and are looking forward to using Lisa again for our next one. Thank you Lisa!

30 June 2025
Unprompted review
Rated 5 out of 5 stars

amazing service!

this was our second time booking with lisa and she has been fantastic both holidays! nothing was too much of an ask and she went above and beyond to get us a great deal at a great price!! huge thanks to you lisa and can’t wait to book our other holiday very soon x

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Superb service

Amazing communication and service from Lisa. Got exactly what we wanted at a great price with the added bonus of answering all our questions clearly and quickly. Also helped arrange private transfers to and from the resort which made for an even better holiday. Could not recommend Lisa highly enough and will absolutely book with her again.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service!

Lisa was SO helpful for our recent trip to Italy. I contacted Lisa after seeing information about Jrttravel on Facebook. She quickly organised a quote for us, and after discussing our original plans, we decided to change location. Lisa was more than happy to start again from scratch for us, and found us a great price for the package we were looking for. She organised everything from flights, accommodation and private transfers, while comparing options and giving advice throughout. Lisa checked us in and got us fantastic seats together on the flight. We didn’t have to worry about a thing - Lisa had it all under control. I would highly recommend Lisa and I really appreciate all the help she gave us with our holiday. Thanks so much again.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

I have been using Lisa for several…

I have been using Lisa for several years now, her customer service is second to none. She always finds me the beat of deals and keeps me updated, from booking holiday to checking me in. Nothing is ever a bother or hassle for Lisa. I would 100% recommend Lisa to others for there holiday bookings, I already have a few upcoming holidays already booked and cannot wait. Thanks again Lisa.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Just came home from my holiday after…

Just came home from my holiday after using Lisa at JRT travel for the 1st time. I wouldn’t book with anyone else now. Lisa done everything for us and answered any questions we had. Our experience was amazing and could not fault I have another 2 holidays booked through Lisa at JRT travel and will defo be returning when I want to book more

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Holiday

This is the second time that we have booked through Lisa, again an effortless experience for us as Lisa done all the work to ensure we got a package that suited our family at a great price. Lisa was on hand to answer any questions we had for assurance. A great experience booking via Lisa JRT, absolutely recommended.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

The nicest travel agent you’ll ever come across. So helpful from start to finish xxx

Honestly from start to finish Lisa has been so helpful and so nice. Now booked two holidays and wouldn’t go anywhere else now. I recommend Lisa to everyone. We weren’t even sure where we wanted to go this year and Lisa was so helpful in finding our holiday. We are really looking forward to our first holiday abroad as a family of four ❤️ xxxx

6 June 2025
Unprompted review
Jrttravel logo

Reply from Jrttravel

Thank you so Much Julie always a pleasure , cant wait hear all about your first holiday as a 4 x

Rated 5 out of 5 stars

Booked with Lisa for a big group…

Booked with Lisa for a big group booking, I was late added on taking somone else’s space but she was a great help! Would really recommend xx

6 June 2025
Unprompted review
Jrttravel logo

Reply from Jrttravel

Thank you so much for taking the time lovely. hope to be able to help again in future x

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